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Booked in for two nights. Was initially worried as the building looked old from the outside. But were we pleasantly surprised. Friendly and helpful desk staff, big clean room and away from traffic. Great food nearby. What else do you ask for. Will return.More
Response from BayviewMelaka, Manager at Bayview Hotel MelakaResponded 16 December 2017
Thank you for choosing the Bayview Hotel Melaka as your choice of accommodation in Melaka and also for reviewing us here on Trip Advisor.
We are glad that you have enjoyed your stay with us and we look forward to welcoming you back...More
Room was slightly old but clean. However due to the flooring type, we can hear a lot of movement from the room above you. Toilet could be cleaner. Room aircon is better then some more expensive hotels that i've been to. TV had some problem...More
Response from ChelvakumarC, Manager at Bayview Hotel MelakaResponded 10 December 2017
Thank you so much for your review in Trip Advisor. The vinyl floor helps us to maintain clean and odor free rooms but unfortunately they do not suppress sound as well as carpeted flooring. I am sorry that this have affected you in...More
We stayed here quite a number of years ago and thought it was good value for money so we returned this time. What a disappointment it turned out to be. We got a family suite, expecting it to be at least as pleasant a stay...More
Response from BayviewMelaka, Manager at Bayview Hotel MelakaResponded 8 December 2017
Thank you for staying with us. Your feedback is valuable to us and is essential to continuously improve our service standards.
It was indeed disheartening to hear of the experience you encountered during your stay with us and we truly apologize for our...More
Great cosy hotel in a great location with good value. Staffs are the best thing about this hotel. Our rooms were clean and big. Location is just near everything but not too close for comfort and away from the jam. We were in Melaka to...More
Response from ChelvakumarC, Manager at Bayview Hotel MelakaResponded 24 November 2017
The staff and management of Bayview would like to thank you for your 5/5 review on Trip Advisor. We are happy that your stay was as expected and we hope that your hospital visit was good as well. Our location is indeed centralized...More
Check-in around 9 pm, room cannot open went down n informed staff changed new card tried few times still cannot open went down again, staffs spoke each other in Malay n changed to another room, toilet was dirty, awful smell inside room, tissue box empty,...More
Response from ChelvakumarC, Hotel Manager at Bayview Hotel MelakaResponded 21 November 2017
Dear Zmkw, thank you for your detailed review in this forum. We are disappointed that your experience at the hotel was poor. However, your feedback will help us to review what we could have done right and what could have been done better. Do accept...More