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Fenix Inn

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472 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Miri, Malaysia
Reviewed 8 September 2016

Friendly and English speaking front desk. No hassle for check-in. Is accepting credit card now. Need to provide RM50 deposit. Taxi across the street RM 20 to Melaka Central. Hotel consist of Two building blocks can stay in either one, newer block behind. Walking distance to Jonker street to find Chicken rice.

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Helpful?
Thank Eng Wee C
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Eng Wee C, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly service, smooth check-in process and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. We certainly look forward to welcoming you for...

Sarawak, Malaysia
Reviewed 6 September 2016

I saw the reviews on TripAdvisor and the traveler's photos. I thought it was okay so I decided to book it for my trip. Although I have secured the bookings, there's been changes in my holiday trip so I made several changes to my bookings. The front desk were very helpful and did not hesitate changing the dates and types...

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Helpful?
1Thank 360caribbean
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear 360carribbean, Firstly, we would like to extend our sincere appreciation for choosing Fenix Inn as your ideal hotel during your recent visit to Melaka! We are extremely delighted to hear that you enjoyed your stay with us and find our staff services, room size, cleanliness and location satisfying. Your sincere compliments and continued patronage means a lot to us...

Puchong, Malaysia
Reviewed 2 September 2016

I personally don't have much high expectation towards budget hotels but Fenix Inn changed my perceptions. The location of the Inn is strategically placed adjacent to Dataran Pahlawan and opposite is a row of shops including a 24 hours sundry shop for your convenience. Just next door is Starbucks. Slightly down the street, you will come across the famous Mako...

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Helpful?
Thank shaniandras
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Shaniandras, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka! We are delighted to hear that you enjoyed the stay and find the location of our hotel, cleanliness of our room and car jockey services satisfying. Your sincere compliments are certainly motivating and will encourage us to perform better. Thank you...

Singapore, Singapore
Reviewed 6 August 2016 via mobile

Booked into a twin room at the last minute. Good location. Clean BUT hot shower not working. After complaining about it before we went out. We were not told that it cannot be repaired when we returned! Had to suffer a cold shower again this morning before check out!

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2Thank joykoo
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Joykoo, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. We are delighted to hear that you find our room clean and the location of our hotel strategic. Nevertheless, we read with regrets that part of our facilities and services did not meet up to your...

singapore
Reviewed 31 July 2016 via mobile

This is place is well located near Hatten hotel and about 30 mins walk to Jonker street. It is clean and simple. We booked a 2 bedroom suite for 4 persons. Both bedrooms come with toilets with 1 of them having a double bed while the other has twin beds. Parking is available and the staff are friendly. The walls...

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1Thank angstansg
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Angstansg, Firstly, let us thank you for your fabulous feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting the review. We are delighted to hear that you enjoyed our 2 bedroom Premier Apartment, the room facilities provided, cleanliness and valet parking services, which lift up to your expectations. Your feedback has indeed...

Sri Kembangan, Malaysia
Reviewed 20 July 2016 via mobile

Great Place to stay at. The location was great as it is located at the heart or Malacca and walking distance to nearby shopping malls and also walking distance to all the local attractions of Melaka. Easy to find nice food around hotel area and of cause with the recommendations of the lovely and helpful receptionist we manage to find...

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Helpful?
Thank MalcolmThian
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear MalcolmThian, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly services and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. We certainly look forward to welcoming you for another enjoyable and memorable stay...

Segamat District, Malaysia
Reviewed 4 July 2016

Like This Hotel Due To Its Convenient Location Near To Shopping Malls : Dataran Pahlawan,Hatten Square And Mahkota Parade.And Also Within Walking Distance To Heritage Area And Jonker Street(Night Market Open On Fri-Sun Only).Hotel Staff Were Efficient When I Informed Them There Is No More Shampoo And Get The Replace Instantly During Late Night~ Overall The Room Is Clean And...

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Helpful?
2Thank DerrickChinLianWie
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear DerrickChinLianWie, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka. We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team. We are very delighted to hear that you are satisfied with our team personal and...

Singapore, Singapore
Reviewed 3 July 2016 via mobile

Stayed for 3 night, very conveniently located near many shops and restaurants. Service is superb. Basic amenities in room and toilet provided. However, TV channels and reception can be improved. If above facilities can be improved, and price can be lowered by RM35 per room per night; I will stay here again whenever I am in Melaka.

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Helpful?
1Thank Juan Alfonso R
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Juan Alfonso R, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are extremely delighted to hear that you have rated our service as superb and you are satisfied with the location of our hotel as well as the amenities provided. With regards to our room rate, we will normally fix...

Terengganu,Malaysia
Reviewed 24 June 2016 via mobile

I enjoyed my stay there but felt there is some missing touch . Its not a very cheap hotel , but price are resonable . Room was clean . But bed was worn out . So you can feel that the middle in more lowered down . Aircon was not that great and bath area was a desaster . The...

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1Thank Bepau
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Bepau, Firstly, let us thank you for your valuable feedback on our facilities and services during your recent stay with us. We sincerely apologise for the unpleasant experience during your stay in which the condition of the mattress, air conditioner and bathroom was below your expected standard. We will take your comments with the team members positively and will...

Reviewed 23 June 2016 via mobile

If you are a traveller on budget, this hotel could be your best option. The location is really near to dataran.pahlawan.mall or Hatten square. Easy to find food. But if you are going to melaka for medical, this could be worst choice. No lift access, if you are sick. A bit far from mahkota if you get tired easily. No...

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Helpful?
1Thank Marlina A
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Marlina, Thank you for choosing us as your ideal hotel during your visit to Melaka. We sincerely appreciate your feedback which is valuable for us to improve further. It is fantastic to hear that you find our location strategic which is close to the various eateries and shopping outlets. Our hotel is approximately 0.5 km away from Mahkota Medical...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: RM89 - RM164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#1 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
 of 5 bubbles 26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
 of 5 bubbles adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
 of 5 bubbles 539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
 of 5 bubbles chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
 of 5 bubbles Suneesh_anand, 21 Jun 2016 | Read review
5 of 5