Holiday Inn Melaka
2,132 reviews
#17 of 236 Hotels in Melaka
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Jalan Syed Abdul Aziz, Melaka 75000 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$55
Free cancellation until 21/09/21
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Full view
View all photos (2,112)2,112
Room & Suite (905)
Dining (178)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Melaka
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 236 hotels in Melaka
Location
Cleanliness
Service
Value
Holiday Inn Melaka is the choice for families and business travelers who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, equipped with 2 large LED screens, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Board games / puzzles
Kids stay free
Parking
Wifi
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bidet
Walk-in shower
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Chinese, Malay
Location
Full view
92Great for walkers
Grade: 92 out of 100
33Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
2,132Reviews31Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
One of best hotel is malacca. Staff very friendly and location is good 👍🏻. Facilities were good as standard of 5 star hotel. Front desk is friendly and helpful too willing to help us regarding location that we planning to go. Overall is good definitely will come back again!! Highly recommended
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Date of stay: March 2021Trip type: Travelled with family
Helpful
+1
we checked in at 6pm and the frontdesk staffs namely Nataline was very helpful to us. Thank you for taking the time to find the most suitable room for us (we requested room with bathtub and baby cot provided), and got free upgrade from city view to straits (sea) view. we booked the halfboard package, our dinner is okay (we chose Nyonya cuisine) but the breakfast buffet was great. love the ample free parking, the big pool, and spacious area inside hotel where my toddler can roam free and safely. we love that handsanitisers are everywhere and lifts not crowded. to improve: - there's no staff manning the pool. even the towel counter also has no staff. changing room also not available at the pool, only washroom about 20metres away from the pool. - we dont have tv remote control in our room. even though we mentioned it to the staffs, no one came to resolve it. …
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Rizwan Izham, General Manager at Holiday Inn Melaka
Responded 10 Jan 2021
Dear Mushroom001, We would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are very pleased to know that you enjoyed your stay especially the warmth hospitality and services displayed by our team members especially Nataline. We are happy to have been able to accommodate to your request however we are sorry to hear that we left out the TV remote control and noone sent you a replacement. You comment have been shared with the team and we will ensure that this do not reoccur. We hope to warmly welcome you back in the not to distant future. Thank you. Regards, Rizwan Izham
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Definitely one of the best hotels in Melaka. Staff are friendly and polite, in particular Vanessa in the lounge bar. Rooms are clean and tidy, but one suggestion would be to modify the executive suites with smart TV for meetings(as is done in competitive hotels in the top 3 melaka). Pool is fantastic. Restaurant is very nice with reasonable priced quality food. All I all a superb hotel for a weekend break, business meeting or even holding an event or family occasion.
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Rizwan Izham, General Manager at Holiday Inn Melaka
Responded 2 Jan 2021
Dear Richardo301, On behalf of the hotel, we would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are very pleased to know that your overall stay here was a pleasant one and that you found us to be among the best in the city. Thanks for mentioning the outstanding services rendered to you by our team members. This will certainly serve as a motivation for each one of us to delight all our guests further. As for the TV you have mentioned, we will look into this and make the necessary improvements where possible. We hope to have the opportunity to welcome you back in the not too distant future. Thank you. Regards, Rizwan Izham
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The staff service is wonderful. Smiling faces, greetings...impressive..keep it up the room 1408 aircon needs better serving(wea colder aft we complained) sink seemed clogged toilet emitted bad smell upon check in fridge not working. 1407 aircon and sink similar issue. upon calling, the housekeeping came to sanitize the toilet which was better. maintenence came in but we couldn't wait for them to do anything. hopefully they follow up and for the room service..1st night ice request..sent after, 30mins and 2nd call 2nd night...totally no show. i can understand the difficult times but there is a reason certain hotels are 5 star value. All the best
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Rizwan Izham, General Manager at Holiday Inn Melaka
Responded 2 Jan 2021
Dear MalathiShriya, Thank you for your review based on your recent experience at Holiday Inn Melaka. We are pleased to know that you enjoyed our services and that the warmth displayed by our team members made you feel comfortable and welcome. We would like to also thank you for bringing up the challenges you encountered in your room. On behalf of the team, please allow us to apologise. We have shared your comments with the respective department heads and are getting the issues corrected as I am replying to you. We hope to have the opportunity to welcome you back during your next travel to Melaka. Thank you. Regards, Rizwan Izham
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I had stayed in 11 different 4-5 star hotels brand name in Melaka city last 2 years but I am pleased to say that staying in Holiday Inn Melaka on 18-20 Dec 2020 was one of my best stay ever. Sincerely, from checked-in to checked out the fine service was seamless. First & foremost Duty Manager Nataline was great during checked-in. She was pleasant, professional & accomadating. The room given to me #1503 was perfect facing the Cityview, cleaned, aircond, TV, shower everything was functioning well. I love the room size considerably large, pleasant, still looks new, so well maintained, warm & feel so comfy. I also love the shower size & concept with pleasant pastel color tiles. Dinner at Es.sense restaurant was a remarkable experience. Joseph who attended to us was so attentive, diligent & pleasant. Chef Ong prepared us a superlicious 6 course Chinese dinner. So sumptuous & delicious. As for the breakfast, the spread is good & the quality of food is excellent. I want to compliment the GM Rizwan who was involved in ensuring the breakfast service went smoothly together with all his entire staff were there providing an efficient service as the turn out was overwhelming. Kudos to you Mr Rizwan. You certainly have a great team. I must compliment your team for being hospitable, pleasant, efficient & accomadating. Front Office Manager Zariz was also helpful, friendly & attentive. Day 2, dinner at Sirroco was another distinctive moments & memorable experience as we celebrated our 37th Wedding anniversary with great ambiance, excellent food & fine service. Compliments to the staff Syafiq, Venessa, Chef Rashidi & Chef Hidayat. Thank you for your kind & fine hospitality. Good job to all the staff of Holiday Inn Melaka. All of you who had served me and my family well and had made our stay most enjoyable & memorable. Thank you. I gave Holiday Inn Melaka a 5⭐ rating. …
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Rizwan Izham, General Manager at Holiday Inn Melaka
Responded 20 Dec 2020
Dear MunirHamid, On behalf of the team, we would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are truly delighted to know that your overall stay was a pleasant one, from your room, the view and dining experience. We are happy to have made you feel welcome which made it a memorable trip for you and your spouse. You've made an effort to remember and mention the names of all our team members that you had contact with. Thank for for mentioning the excellent services rendered by every one of them. Such compliments will only motivate the team to continue their efforts to delight all our guest. We hope to have the opportunity to welcome you to our hotel during you next travel to the historical city. Till next time. Thank you. Regards, Rizwan Izham
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PRICE RANGE
US$51 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn melaka hotel melaka, melaka holiday inn
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
275
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Claim Your Listing Frequently Asked Questions about Holiday Inn Melaka
Which popular attractions are close to Holiday Inn Melaka?
Nearby attractions include St. Paul's Hill & Church (Bukit St. Paul) (0.5 km), Malacca Sultanate Palace (0.5 km), and Dataran Pahlawan Melaka Megamall (0.4 km).
What are some of the property amenities at Holiday Inn Melaka?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Melaka?
Top room amenities include a flat screen TV, a bidet, and a desk.
What food & drink options are available at Holiday Inn Melaka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Holiday Inn Melaka?
Conveniently located restaurants include Nadeje Cake House, Sirocco Restaurant, and Nadeje Mille crepe cake.
Are there opportunities to exercise at Holiday Inn Melaka?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Melaka have an airport shuttle?
Yes, Holiday Inn Melaka offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Melaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Melaka offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Melaka?
The staff speaks multiple languages, including English, Chinese, and Malay.