Holiday Inn Melaka, an IHG Hotel
Jalan Syed Abdul Aziz, Melaka 75000 Malaysia
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Room & Suite (931)
Dining (195)
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About
#17 of 265 hotels in Melaka
Location
Cleanliness
Service
Value
Travellers' Choice
International Branded Hotel in the Heart of UNESCO Listed Heritage City Melaka
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting.
This hotel in Melaka boasts an unrivalled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya and Jonker Street.
Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom with 2 large LED screens, all with floor to ceiling windows for natural sunlight.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Board games / puzzles
Kids stay free
Parking
Wifi
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bidet
Walk-in shower
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Chinese, Malay
Location
84Good for walkers
Grade: 84 out of 100
37Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Jalan Syed Abdul Aziz, Melaka 75000 Malaysia
Getting there
Car HireSee all Melaka car hire
2168Reviews35Q+A100Room tips
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Wonderful option to stay in Melaka city, Located very close to the tourist area which is very convenient. The rooms facing the waters give you a relaxing mood when you are back to room. Rooms were spacious enough for a family of parents & 2 small kids. Staffs were helpful. Breakfast options very decent and palatable.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loni Tan, Other at Holiday Inn Melaka, an IHG Hotel
Responded yesterday
Dear Prafilaash, Thank you for your recent stay and we truly appreciate you taking the time to share your experience on Trip Advisor. It’s wonderful to know that you had another memorable experience in our stunning property, and we are very happy that you have enjoyed your stay with us. Thank you for your good comment for some particular areas that you enjoyed during the stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We greatly appreciate your kind patronage. We look forward to welcoming you back for a more seamless stay the next time. Thank you Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite the mixed reviews we decided to give this hotel a chance as we were mainly considering value over luxury. Seriously it is a little out of the touristy places compared to the many other offerings in Melaka, so I suppose keeping the price lowish is a useful business strategy. On arrival while awaiting checking in, our party of thirteen were offered drinks and even cupcakes (wow!). Rooms are comfortable and quite large. Pillows (even their “firm” one) were soft. Two bottles of mineral water were provided daily. Dove bath amenities were available. Small desktop TV screen, which I didn’t use. There is a rambling about going green in the toilet, but ironically, no hand towels or face towels were given. Instead a box of two-ply tissues was given - the tissues were so thin I actually used up an entire box per day. Wi-Fi was easy to connect. Air-con was strong. Breakfast was on level two. It was good the hotel used the large space outside the restaurant to create many tables. The reception, however, remained at the restaurant entrance. I didn’t get the chance to report my room number as I sat outside (the restaurant). Service outside was grossly inadequate. There is actually quite a good range of food, but as the restaurant was busy, food wasn’t properly replenished. They could also do with two more coffee machines, really. There is a rectangular boring pool with boring views. And only ten deck chairs (note that there are over twenty storeys of guest rooms). The hotel provided a free shuttle service to jonker street, but this service is highly competitive. We only managed to book on one of three mornings here.…
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Date of stay: April 2023Trip type: Travelled with friends
Room Tip: Check the room lock. The room I was initially assigned to - I could open the door WITHOUT...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Good property choice for Malacca. This property is nearer to the ocean rather than river. This gives a great view from the sea facing rooms. City centre is about 1.5 kms away which can be walked or the hotel provides shuttle service at 2 hour gaps with starting one around 8 am and last one around 10pm. The room was nice, bright and clean as is expected. Eating in is not expensive and comparable to outside restaurants.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Take sea facing rooms. Shuttle available to city centre. Abundant parking for private cars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Arrived at the hotel before check in time and was checked in immediately. Was acknowledged as an IHG member and given a letter detailing the benefits as a member. The experience would have been better if the benefits were explained instead. There is shuttle service that you can book that brings you to and fro to Dataran Palawan Megamall and Jonker Street, however this was not mentioned during check in, only found out by chance. Bedding is standard Holiday Inn bedding and pillows, air conditioning in the room was nice and cool. Overall the room was comfortable and clean and provided my family with a good rest.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Request for city view rooms as there’s not much to see for rooms facing the sea.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Loni Tan, Other at Holiday Inn Melaka, an IHG Hotel
Responded 15 Apr 2023
Dear Jasper, Thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka We are very happy to hear that you had a great experience here. It is our ongoing effort to provide the best service and great experiences for our guests. Thank you once again for the warm remarks and we look forward to welcoming you again. Regards, Ramasamy Kamalingam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights. Clean and comfortable room. Very convenient as the lift from the car park goes directly to the upper floors. The only drawback was the poor wi-fi connectivity - I had to use my own hotspot.
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Date of stay: March 2023Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stayed 3 nights..arrived straight from airport at 12pm and we were swiftly checked in and given room key,which was a pleasant surprise and we were grateful..also got a sea view room. Staff friendly and helpful. Room was clean and bed comfy,nice toiletries provided breakfast spread was good but not as large a choice I have seen in other hotels didn't use pool as it rained for the past two days. if I have to be critical 1.only two towels provided but did bring more when requested 2.very few tv channels 3.you do have to cross a busy road to get to the shopping mall but would I recommend this hotel in melaka...yes definitely we check out tomorrow for KL
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: not good if you have mobility issues.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I'm comparing my experience with DoubleTree by Hilton Melaka which is a similar hotel tier to Holiday Inn. I traveled with my mother, husband and 2 yr old toddler. PROS: - excellent location in the city. Right across the street from Mahkota Parade mall and a nice pasar Malam. - spacious covered and uncovered parking - rooms function smoothly, no major functional issues - clean - food is acceptable, including room service - executive lounge is a nice perk - spacious pool with a separate baby pool CONS: - paid extra for a one bedroom suite so my son could sleep separately while my husband and I have dinner and relax in the living room only to realize upon checking in that the doorway to the bedroom DOESN'T HAVE A DOOR! How bizarre! I never encountered a bedroom suite that didn't have a door. Significantly less spacious than the one bedroom suite at the DoubleTree which incidentally, has a door so we don't have to tip toe around the living room while our son slept. - breakfast is underwhelming. Doubletree's spread and quality is miles better. On a side note, service is very unenthusiastic and openly distasteful towards guests. At the noodle station for instance, I asked if they had vegetables (who doesn't have vegetables as an option when having noodles) and I received a very audible and blatant response of ignorance followed by irritation from the chef's colleague whom he asked as he didn't know about the vegetables. It's your station, how do you not know what ingredients should be at your station?! - check in took a good 20-25 mins for some reason. Not sure what took so long but It was much longer than I expected considering I booked only two rooms for two nights. …
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 24 Feb 2023
Dear Madam, Thank you for taking the time to share with us your experience based on your recent stay at Holiday Inn Melaka. We appreciate your positive comments and points that you have commended us on, however while we appreciate you choosing to stay at our hotel, we would like to sincerely apologize on the inconvenience experienced that you have encounter during your stay with us especially with regards to the Suite room, breakfast and check -in process. We take each of your comment seriously and we strive to ensure we rectify the issues which you have highlighted to avoid issues like this from happening again in the future. Your comments are constructive and we have shared them with the Head of respective departments to look into the matter accordingly and immediate actions has been taken. I also would like to assure you that we remain passionate in providing the best for all our guests, and I thank you for sharing your concerns with us, as it is with such feedback that we can improve on areas that we have failed in. We hope to have the pleasure of welcoming you back for an improved experience next time. Thank you. Regards, Rizwan Izham
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
3rd time there with my husband. Great place to stay. Safe parking place for our bike. Great service and great breakfast. All the staff is friendly. And the best is the spa.. really love it. We had a couple spa on the 2nd visit and me time spa on the 3rd visit. Will book again Holiday Inn when we in Melaka.. thank you for the service.
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Ordered pineapple juice and other meals for in-room dining (dinner). Regrettably, the pineapple juice a bit off flavor might be due to bad pineapple fruit. Request for replacement about 10.00 pm) but it took more than an hour (after calling back the operator for the second time) for the restaurant to send the new ones. Apparently, I asked the staff to bring back the juice as I almost went to sleep at that time (11.10 pm). The bathtub also a bit stained might be due to wear and tear. Used to stay at The Majestic Hotel KL with quite similar corporate rates and the TMKL hotel facilities, cleanliness and food beverages quality a bit higher in overall. Overall, Holiday Inn Melaka is still worth value for money, strategically located with spacious parking area.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Melaka, an IHG Hotel
Responded 10 Feb 2023
Hi Khairulnizam A, Thank you for staying at our Holiday Inn Melaka and for taking the time in sharing your feedback. We appreciate you choosing us and doing business with IHG® Hotels and Resorts. We aim to give our guests an efficient stay in a place that feels fresh and focused only on the features and services you need; I am sorry we did not deliver this time. I shared your sentiments with our hotel management and trust that proper actions will be taken to avoid this from happening again. Until your next stop in the area, we look forward to hosting you again to redeem your confidence. Sincerely, Grace L. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our second visit to his hotel in Melaka. We were in Melaka approximately 10 years ago and when choosing a hotel in Melaka we decided to come back to the Holiday Inn. Overall we were glad to return and were not disappointed with the service we received. The hotel is clean, we requested for walk in showers for both rooms, as we booked two rooms, the staff at check in made sure that both rooms were on the same floor and had the walk in shower as required. They did their best to get us to be as close together. The hotel offers free parking for those who drive. Rooms are spacious and clean. Beds are comfortable. Spacious bathroom and all needed amenities provided. We booked sea view rooms which gave us a nice view of the straits of Melaka. Rooms were also nice and quiet. We were provided with 4 water bottles daily, tea and coffee making facilities are available. There is a mini bus / van service every 2 hours to take you into the city centre, you do have too book a drop off and pick up time. The hotel itself is very near the city centre but there is a busy road which can be difficult to cross. The best place to cross is beneath the viaduct (longer route) which is the way the minibus goes, it adds about 5 mins to your overall walking time. Breakfast offers a large variety of choice, however it is limited for vegetarians and vegans. Hotel does not offer alternative to dairy either. It would be good if vegans, vegetarians and those with allergies to dairy can be more considered given that it is a 4 start hotel. We had tea at reception and there was no alternative to dairy here either, some almond, soya and oat alternatives would have been welcomed. Hotel staff are very helpful and went out of their way whenever we required something. Overall this is a good hotel, very good customer service by all the staff from reception to waiting staff to the mini van drivers were all helpful, friendly and went out of their way to make our stay comfortable and seamless. My only criticism is the lack of vegetarian and dairy free options. I hope that the hotel management look into this and address it.…
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: Sea View Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$70 - US$83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn melaka hotel melaka, melaka holiday inn
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
275
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Claim Your ListingHOLIDAY INN MELAKA, AN IHG HOTEL (R̶M̶ ̶3̶2̶0̶) RM 261: UPDATED 2023 Reviews, Price Comparison and 2,144 Photos - Tripadvisor
Frequently Asked Questions about Holiday Inn Melaka, an IHG Hotel
Which popular attractions are close to Holiday Inn Melaka, an IHG Hotel?
Nearby attractions include St. Paul's Hill & Church (Bukit St. Paul) (0.5 km), Malacca Sultanate Palace (0.5 km), and Dataran Pahlawan Melaka Megamall (0.4 km).
What are some of the property amenities at Holiday Inn Melaka, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Melaka, an IHG Hotel?
Top room amenities include a flat screen TV, a bidet, and a desk.
What food & drink options are available at Holiday Inn Melaka, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Melaka, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Melaka, an IHG Hotel?
Conveniently located restaurants include Nadeje Cake House, Sirocco Restaurant, and Nadeje Mille crepe cake.
Are there opportunities to exercise at Holiday Inn Melaka, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Melaka, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Melaka, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Melaka, an IHG Hotel have airport transportation?
Yes, Holiday Inn Melaka, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Melaka, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Melaka, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.