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Holiday Inn Melaka, an IHG Hotel

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Jalan Syed Abdul Aziz, Melaka 75000 Malaysia
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1448)
Room & Suite (933)
Dining (195)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Melaka, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 259 hotels in Melaka
Location
Cleanliness
Service
Value
International Branded Hotel in the Heart of UNESCO Listed Heritage City Melaka Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivalled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya and Jonker Street. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom with 2 large LED screens, all with floor to ceiling windows for natural sunlight.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Board games / puzzles
Kids stay free
Parking
Wifi
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bidet
Walk-in shower
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Chinese, Malay
2145Reviews32Q+A100Room tips
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Most Recent
Agnes wrote a review Apr 2021
Malaysia1 contribution
One of best hotel is malacca. Staff very friendly and location is good 👍🏻. Facilities were good as standard of 5 star hotel. Front desk is friendly and helpful too willing to help us regarding location that we planning to go. Overall is good definitely will come back again!! Highly recommended
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Date of stay: March 2021
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 18 Apr 2021
Dear Bluedessert91, Thanks for taking the time to review us based on your recent experience at Holiday Inn Melaka. We are very happy to know that your overall stay here was a pleasant one and that you enjoyed the hotel's convenient location and our hospitality. Thanks for recommending us and we can't wait to warmly welcome you back in the not too distant future. Thank you. Regards, Rizwan Izham
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mushroom001 wrote a review Jan 2021
Puchong, Malaysia452 contributions96 helpful votes
+1
we checked in at 6pm and the frontdesk staffs namely Nataline was very helpful to us. Thank you for taking the time to find the most suitable room for us (we requested room with bathtub and baby cot provided), and got free upgrade from city view to straits (sea) view. we booked the halfboard package, our dinner is okay (we chose Nyonya cuisine) but the breakfast buffet was great. love the ample free parking, the big pool, and spacious area inside hotel where my toddler can roam free and safely. we love that handsanitisers are everywhere and lifts not crowded. to improve: - there's no staff manning the pool. even the towel counter also has no staff. changing room also not available at the pool, only washroom about 20metres away from the pool. - we dont have tv remote control in
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Date of stay: January 2021
1 Helpful vote
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 10 Jan 2021
Dear Mushroom001, We would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are very pleased to know that you enjoyed your stay especially the warmth hospitality and services displayed by our team members especially Nataline. We are happy to have been able to accommodate to your request however we are sorry to hear that we left out the TV remote control and noone sent you a replacement. You comment have been shared with the team and we will ensure that this do not reoccur. We hope to warmly welcome you back in the not to distant future. Thank you. Regards, Rizwan Izham
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richard o wrote a review Jan 2021
Nottingham, United Kingdom377 contributions233 helpful votes
Definitely one of the best hotels in Melaka. Staff are friendly and polite, in particular Vanessa in the lounge bar. Rooms are clean and tidy, but one suggestion would be to modify the executive suites with smart TV for meetings(as is done in competitive hotels in the top 3 melaka). Pool is fantastic. Restaurant is very nice with reasonable priced quality food. All I all a superb hotel for a weekend break, business meeting or even holding an event or family occasion.
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Date of stay: January 2021
1 Helpful vote
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 2 Jan 2021
Dear Richardo301, On behalf of the hotel, we would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are very pleased to know that your overall stay here was a pleasant one and that you found us to be among the best in the city. Thanks for mentioning the outstanding services rendered to you by our team members. This will certainly serve as a motivation for each one of us to delight all our guests further. As for the TV you have mentioned, we will look into this and make the necessary improvements where possible. We hope to have the opportunity to welcome you back in the not too distant future. Thank you. Regards, Rizwan Izham
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MalathiShriya wrote a review Jan 2021
Subang Jaya, Malaysia129 contributions51 helpful votes
The staff service is wonderful. Smiling faces, greetings...impressive..keep it up the room 1408 aircon needs better serving(wea colder aft we complained) sink seemed clogged toilet emitted bad smell upon check in fridge not working. 1407 aircon and sink similar issue. upon calling, the housekeeping came to sanitize the toilet which was better. maintenence came in but we couldn't wait for them to do anything. hopefully they follow up and for the room service..1st night ice request..sent after, 30mins and 2nd call 2nd night...totally no show. i can understand the difficult times but there is a reason certain hotels are 5 star value. All the best
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Date of stay: January 2021
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 2 Jan 2021
Dear MalathiShriya, Thank you for your review based on your recent experience at Holiday Inn Melaka. We are pleased to know that you enjoyed our services and that the warmth displayed by our team members made you feel comfortable and welcome. We would like to also thank you for bringing up the challenges you encountered in your room. On behalf of the team, please allow us to apologise. We have shared your comments with the respective department heads and are getting the issues corrected as I am replying to you. We hope to have the opportunity to welcome you back during your next travel to Melaka. Thank you. Regards, Rizwan Izham
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Munir Hamid wrote a review Dec 2020
Kuala Lumpur, Malaysia31 contributions55 helpful votes
I had stayed in 11 different 4-5 star hotels brand name in Melaka city last 2 years but I am pleased to say that staying in Holiday Inn Melaka on 18-20 Dec 2020 was one of my best stay ever. Sincerely, from checked-in to checked out the fine service was seamless. First & foremost Duty Manager Nataline was great during checked-in. She was pleasant, professional & accomadating. The room given to me #1503 was perfect facing the Cityview, cleaned, aircond, TV, shower everything was functioning well. I love the room size considerably large, pleasant, still looks new, so well maintained, warm & feel so comfy. I also love the shower size & concept with pleasant pastel color tiles. Dinner at Es.sense restaurant was a remarkable experience. Joseph who attended to us was so attentive,
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Date of stay: December 2020
3 Helpful votes
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 20 Dec 2020
Dear MunirHamid, On behalf of the team, we would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are truly delighted to know that your overall stay was a pleasant one, from your room, the view and dining experience. We are happy to have made you feel welcome which made it a memorable trip for you and your spouse. You've made an effort to remember and mention the names of all our team members that you had contact with. Thank for for mentioning the excellent services rendered by every one of them. Such compliments will only motivate the team to continue their efforts to delight all our guest. We hope to have the opportunity to welcome you to our hotel during you next travel to the historical city. Till next time. Thank you. Regards, Rizwan Izham
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Aya Isma wrote a review Nov 2020
8 contributions2 helpful votes
The hotel ambience is very welcoming. From the doorman to the receptionist, chef and f&b service staff. I shall say our honeymoon trip was delightful. We had dinner at Sorocco and we did mentioned to the receptionist that we are on honeymoon. The F&B staff make an effort to decor our table. That is so sweet of you guys! Thank you Syafiq for the effort. The food? Open concept kitchen with 3 Course Dinner. I would rate Chef Rashidi indeed a well-trained culinary personnel and passionate about his cooking. Food was delicious! Breakfast was good and the restaurant adhere the SOP. Warm and friendly. The concierge guy really knows where to find things and places in Malacca. Thank you for allowing us to experience the true hospitality. Definitely will come back very soon!
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Date of stay: November 2020
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 5 Nov 2020
Dear Aya_isma, Thanks for taking the time to review us based on your recent stay at Holiday Inn Melaka. On behalf of the team, we would like to take this opportunity to wish both you and your husband a Happy Anniversary. We are very happy to know that you have chosen to celebrate this special occasion with us and that we were able to make it a memorable one. Thanks for all your kind compliments and we look forward to welcoming you back for another great time. Thank you. Regards, Rizwan Izham
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naza69 wrote a review Sep 2020
Johor Bahru District, Malaysia36 contributions49 helpful votes
spent a night here with my family of 4. the location is near at Pusat Bandaraya as such it is a big positive point. parking spot are easily available. Opted for family + kids room is the best bet and didn't disappoint us . The boys clearly enjoyed the setup of having double decker in our room. even pillow being tagged accordingly in view of its firmness Encounter the mishap in view of the room can be unlocked using our access card. have to wait a bit yet the hotel did ensure the maintenance guy do arrive as early as their could. Breakfast spread was ok, yet still missing the pre covid 19 way of self servicing. Friendly staff also mirrored our well known malaysia hospitality. Recommended
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Date of stay: September 2020
3 Helpful votes
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 20 Sep 2020
Dear Naza69, We would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are thrilled to know that you and your family had a pleasant time at our hotel during your visit to the historical city. We are very happy to know your kids enjoyed the bunk-bed as well as the pillows. We are sorry about the small hiccup with regards to your room keycard. We are glad that it was rectified quickly. We can't wait to welcome you and your family back for another pleasant stay. Thank you. Regards, Rizwan Izham
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aaronkxc1 wrote a review Sep 2020
Kuala Lumpur, Malaysia10 contributions21 helpful votes
Booked a last minute room using points to escape water issues in KL. Checked in on Saturday - overall process was quick and smooth. Got upgraded to a King suite due to loyalty program which was a nice touch. Sadly no breakfast was thrown in. Rooms are slightly dated, probably worthwhile for a refurbishment soon to continue attract customers. Hotel is conveniently located to major tourist attractions and free shuttle van is a major plus point. SOP followed throughout stay except in swimming pool where booking was required (by right only 20 pax at a time) but during both times we were there, there was more than 30 pax. I understand that the hotel is fully booked but just puzzled why create a rule where it is not implemented properly. Other than that, a pleasant stay
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Date of stay: September 2020
2 Helpful votes
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 8 Sep 2020
Dear Aaronkxc1, We would like to thank you for taking the time to review us on TripAdvisor based on your recent stay here. We are happy to know that your overall stay was pleasant and that you enjoyed your suite, the hotel's location and the complimentary shuttle. As for the swimming pools that you have mentioned, we have recently increased the capacity to 35 persons at one time. We are sorry that this was not properly reflected during your time here. We hope to have the opportunity to welcome you back in the not too distant future. Thank you. Regards, Rizwan Izham
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JAL wrote a review Sep 2020
Kuala Lumpur, Malaysia54 contributions56 helpful votes
I checked in on a Friday; SOP was properly followed. As an Ambassador Spire, they threw in Complimentary room upgrade to suite (when I booked an entry room level) that came with breakfast too. Thank you. The crowd started piling up on Saturday and there was an Indian wedding reception. Despite that, everyone were pleasant dealing with inquiries. One of the better hotels around. I know the breakfast crowd is a little overwhelming with yr team helping patrons to take their food. Can you please give the Malay lady a nudge at the noodle counter. She is the only one who came across snappish when everyone else are pleasant. Since noodle counter was empty, I went for a second helping and I didnt expect her to say ‘nah, bawak’ after i chose my noodles and vege. Maybe you shd increase
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Date of stay: September 2020
2 Helpful votes
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 8 Sep 2020
Dear IADORECHUBS, Thanks for taking the time to review us on TripAdvisor. The team is delighted to know that your recent stay here was a pleasant one. We value your loyalty and we are happy to know that the room upgrade contributed to the enjoyment of your stay here. We are sorry about your experience at the noodle counter. We have shared your comments with the department head concerned and we will definitely get this looked into for immediate improvements. Thanks again for choosing to stay with us and we hope to warmly welcome you back for another great time! Regards, Rizwan Izham
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Paul K wrote a review Aug 2020
Palmerston North, New Zealand59 contributions5 helpful votes
Thank you Holiday Inn. We will be back. Melaka was jam packed for this holiday weekend but well done you on restricting and managing your numbers in checking in, dining, breakfast and pools so that we felt safe in the hotel. Room was clean and serviced each day. Concierge helpful and shuttle was also good. A very pleasant stay. Thank you. We will return and on-recommend. Located a short easy stroll to World Heritage historical central Melaka
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Date of stay: August 2020
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Response from Rizwan Izham, General Manager at Holiday Inn Melaka, an IHG Hotel
Responded 31 Aug 2020
Dear Y5411DFpaulk, We would like to thank you for taking the time to review us based on your recent stay at Holiday Inn Melaka. We are very happy to know that you had an enjoyable stay and felt safe and welcome throughout. It does get rather busy on weekends and yes, the shuttle does help alot. On behalf of the team, we would like to thank you for recommending us and we hope to warmly welcome you back in the not too distant future. Thank you. Regards, Rizwan Izham
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PRICE RANGE
US$73 - US$96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn melaka hotel melaka, melaka holiday inn
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
275
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