We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
No tree, neither eco nor friendly. The hip name hides a big hotel for groups with a vast coach park on the side. Well located in a lively restaurant area, and 15mn by foot from museums and Chinatown.
High volume impersonal and unfriendly service. Reception...More
Stayed at the property last weekend, reservations team was helpful in the replies (as i booked direct).
Sharing the experience as per following points, management might wanna look into for improvement:
1) Smooth check-in but had a little miscommunication as i asked the staff if...More
We spent one night at this hotel. The room was big with one large bed and two single beds. Unfortunately our room got sunset, so it kinda hot at the afternoon. The hotel has an outdoor swimming pool at the top. And my kids really...More
From 2014 to 2016, I used to go to this beautiful hotel with my husband. This is a really sunny, solar, multicolored hotel with its nicely designed reception desk. Everything is clean and nice and the food is great! The breakfast is really generously offered...More
Thank Farideh M
Response from Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel MelakaResponded 8 May 2018
Dear Farideh M,
Thank you very much for taking the time to share this heartwarming review on TripAdvisor and been with us since 2014.
Please accept our sincere apologies for the inconvenience you had encountered and we will certainly review the areas mentioned to our...More
Conducted a group to stay here for one night. As some hotels at the same level, the housekeeper forgot to put the toiletry kit when I arrived my room. The breakfast was too simple to expect. Even that, still clean for a stay.More
1 Thank MaggieCGR
Response from Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel MelakaResponded 10 April 2018
Thank you for taking the time to leave a review on Tripadvisor and having a stayed with us at Eco Tree Hotel Melaka.
Your comments are being shared with the management team and you can be reassured that corrective measures will be taken...More