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Swiss-Garden Melaka is attached to the Shore, hotel and shopping mall. The parking and entrance into the hotel are a bit confusing. The lobby is cosy, check-in was smooth, room was clean and functional. The gym is good for cardio with only 4 resistance machines....More
Great view from room.
Big room for deluxe good for family.
Provides toothbrush and bathing kits
Link to shopping mall but boring.
Breakfast is not bad.
Not so good:
Lift very very very slow.
Bad check in timing at 3.00pm and yet...More
I stayed in this hotel for a church conference.
The hotel is right at the heart of the town. Melacca is frequented by food enthusiasts and is best explored by foot so you need to stay in a hotel where everything is accessible....More
The location of the hotel was great, it have many level the highest floor is 29 floor..
and the level 30 have a restaurant/lounge name sky garden.. the food at there was delicious..and the breakfast is international buffet
the front desk staff was kind and...More
Below was my complaint email to the Hotel and they never reply any emails.
I experienced the most super lousy hotel management service.. Reservation call clearly mentioned on hotel & residences voucher redemption and reservation confirmed and received by hotel staff. However, due to the...More
Thank Daniel O
Response from Ammar K, General Manager at Swiss-Garden Hotel MelakaResponded 2 weeks ago
Dear Daniel O,
Thank you for the opportunity to speak to you earlier.
Again, my sincere apologies for the manner in which my team handled this situation. Rest assured, I will strive to ensure they are provided the necessary training. I have also shared this...More