I had wonderful experience during my stay from the moment I stepped in till the day i checked out. Special thanks to Najwa for the private tour and detail explanations on the hotel concept and friendly welcome!
Love the interior and exterior of Heeren Palm Suites. The location is just a little distance from the hussle buzz of Jonker Walk. Occupancy was niche which was perfect for me especially after MCO..i think total rooms are 10-15 rooms with different setting all together. Breakfast is specially for selected menus but it has been good for a 4d3n stays.
Great place, will stay again, great staff, loads of character, well located, clean room, really cannot recommend highly enough. Good recommendations for dinner and local sites. Good breakfast. Really beautiful building.
I reserved two rooms, one for me, my husband and son, and another for my parents. My stay here exceeded all expectations. The rooms were spacious, comfortable and well appointed with modern amenities but retained its vintage charm. The room to accommodate my son had an extra day bed in addition to the king size bed. It should be noted the day bed was more than ample for 2 children. The hotel's location was one street offset from Jonker walk and close to the river (less than 10 mins walk) making it extremely convenient. The buffet breakfast spread was a nice surprise and rather tasty. It included both local fare i.e. chicken porridge (bubur), fried noodles, rice and chicken ("ayam masak merah") and an assortment of pastries when we sat to eat. Last but certainly not least, the staff was exceptional and very helpful. Each and every one I encountered went out of their way to answer questions or assist. A great experience and would definitely stay here again if I were to return to Melaka. Highly recommended! …
Good: - Spacious and modern room yet in an old building with the character maintained - nice lemongrass scent in the room - friendly and helpful staff, thank you Fateha and colleagues for your great service - temporary parking in front of the hotel, staff parks you car at the hotel parking - nice and simple breakfast served by very friendly staff - great location at easy walking distance from sights (Baba & Nyonya Heritage House, The Stadthuys, Jonker Street Night Market, etc). - Great building Potential improvements: - One of the two rooms had some stray light coming from the hallway through luxaflex blinders - Car was not parked behind the fence but car undamaged etc. when retrieved.
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