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The Straits Hotel & Suites

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Traveller (502)
Room & Suite (127)
Pool & Beach (42)
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Overview
  • Excellent16%
  • Very good45%
  • Average18%
  • Poor12%
  • Terrible9%
Travellers talk about
“straits suite”(20 reviews)
“swimming pool”(42 reviews)
“walking distance”(37 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)
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429 results
Traveller rating
69
180
84
57
39
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LanguageEnglish
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69
180
84
57
39
Show reviews that mention
All reviewsstraits suiteswimming poolwalking distancesuite roommassage shopstong shengcar parkdeluxe kinghighest floorbig bathtubdining tableliving hallsmall fridgefree upgrademalacca straitsmahkota paradepleasant stay
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1 - 5 of 429 reviews
Reviewed 1 week ago via mobile

The worse experience by far. 1.upon arrival the bell boy didn't bother to help to carry my stuff while I'm carrying a sleeping baby with me. My husband have to alight at to carry all our luggage in to the hotel while all the staff...More

1  Thank Ann S
Response from SM D, Manager at The Straits Hotel & SuitesResponded 2 days ago

Dear Ann S, Thank you for taking your time to share your valuable reviews. We regret to hear about your bad experience during your stay with us. First of all, the experiences that you described are not charateristic of the level of service our hotel...More

Reviewed 2 weeks ago

Big Room & Comfortable Stay for family We book Suites room for our vacation stay. The room is beyond our expectation! Room is clean, big enough and the facility is superb! And our room is facing sea side, the night view really attracting. It is...More

Thank wan y
Response from SM D, Manager at The Straits Hotel & SuitesResponded 1 week ago

Dear wani y, Thank you for your superb reviews! We are very happy to hear that you were satisfied with facilities that were provided by The Straits Hotel & Suites Melaka! Looking forward to welcoming you back. Thank you. Warmest Regards, Rudi Putra

Reviewed 2 weeks ago

Stayed at the Straits Hotel and Suites last weekend in the Deluxe King room. We had a room on the 19th floor with a wonderful view of the sea. Room was comfortable with all the necessary amenities e.g. fridge, flat screen tv, kettle with tea/coffee...More

1  Thank SurinBalwinderjit
Response from RudiFP, General Manager at The Straits Hotel & SuitesResponded 2 weeks ago

Dear SurinBalwinderjit, Thank you very much for sharing your experience with other travellers and I am glad that you have enjoyed your stay with us. I apologise for the unpleasant smell experience you have encounter and I am glad that you have satisfied with our...More

Reviewed 4 weeks ago via mobile

I went to this hotel and ate an ala carte food for only rm15.90. Its really affordable and the taste was good. The cafe is next to the pool on 23rd floor. I was served nicely by ms rahayu. Hotel should keep this staff.

Thank Dani A
Response from SM D, Manager at The Straits Hotel & SuitesResponded 3 weeks ago

Dear Dani A, Thank you for your reviews. Your compliments has been forwarded to Ms Rahayu. It's encouraging to hear such good comments from you. We hope to see you back here again soon. Thank you. Warmest Regards, Rudi Putra

Reviewed 4 weeks ago via mobile

Rooms are nice, clean. Friendly staff, EXCEPT breakfast restaurant receptionists are worst I've ever seen. Ms. Rahayu waiting for us, and with her cold face ask us to show room card cover. I told her I lost it, please check my room number on the...More

Thank TIEN N
Response from SM D, Manager at The Straits Hotel & SuitesResponded 4 weeks ago

Dear TIEN N, Thank you for taking your time to share your valuable reviews. We are very sorry to hear that you are not satisfied to the services that were provided by The Straits Hotel and Suites. Firstly, we apologise on behalf of staff whose...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$38 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$38 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (502)
Room & Suite (127)
Pool & Beach (42)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Izaty S
31 March 2018|
AnswerShow all 2 answers
Response from Crystal l | Reviewed this property |
we didnt use that one but if not mistaken, i think we are not allowed to cook in the room.
0
Votes
Connie N
1 March 2018|
AnswerShow all 3 answers
Response from SM D | Property representative |
Good afternoon, Connie. To make a booking on connecting rooms, you need to direct booking with reservations via email. Thank you.
0
Votes
Neo S
21 November 2017|
Answer
Response from Rene_Liew | Reviewed this property |
Ask for family suite. Should have one straits suite n one double Queen
-1
Votes
Room Tips
"Comfortable Stay"
Read review
"Great Location, Big Room & Worth the Price"
Read review
"Not really, just stay away from it."
Read review
"Aircond unit can be quite noisy"
Read review
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