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The Straits Hotel & Suites

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No 1-B Jalan Melaka Raya 2, Melaka 75000 Malaysia
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Traveller (711)
Room & Suite (227)
Pool & Beach (49)

About

#37 of 243 hotels in Melaka
Location
Cleanliness
Service
Value
The Straits Hotel & Suites conveniently located in the heart of Historical City of Malacca and UNESCO World Heritage site. It is just 2 mins' walk adjacent to shopping belt of Malacca where guest will enjoy easy access to shopping, entertainment, and dining destinations. The hotel offers 352 spacious of deluxe guest rooms and luxurious suites. Here you find everything that you need, from spacious accommodation to hi-tech meeting facilities and unrivalled shopping experiences. Whatever the reason for your stay, The Straits Hotel & Suites will take you to the next level of comfort.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Wifi
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
Malay
577Reviews19Q+A97Room tips
Traveller rating
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Popular mentions
mrwox wrote a review Jan 2021
South Tangerang, Indonesia80 contributions
The room was quite big with pantry inside. The view feom the swimming pool area is magnificient, we can see the sorroundings places within the City and the ocean. The buffet breakfast was fair enough, but still need to be improved on the variety of foods presented. The room rate was fair enough.
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Date of stay: March 2020Trip type: Travelled as a couple
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rinaaz wrote a review Sep 2020
Kuching, Malaysia30 contributions24 helpful votes
Been here on 3rd September 2020. Stayed for 1 night only. I dont have a problem with staff as they are friendly. This is my first time with this hotel. Before this I will choose Hilton DoubleTree but on this date I choose The Straits and Suite. The named look like wow... but when it comes to room.. first time enter to my room the smell was so bad and terrible. I make a complaint and asking to change the sheets. This 2 lady came in and they were saying that this smell caused of no one has do any check in to this room or hotel during MCO. I was....erkk... this smell was not because of the room not being used ...but this smell came from the dirty sheet that has not being wash! This is my first and last with this hotel.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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karenthevn wrote a review Aug 2020
Kuala Lumpur, Malaysia158 contributions85 helpful votes
We stayed here for a 2 night trip to Melaka as a family of 5. Children of 6, 11 and 14 years. The interconnected room was perfectly large enough and very clean and comfortable. The walk into the centre of Melaka was an easy 10-15 minutes. There was several good restaurants and a Starbucks in easy reach of the hotel. Unfortunately breakfast was pretty terrible and I’d recommend going into the street and eating roti at Ali Zyah Fatima instead the staff were lovely in there and super priced breakfast.
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
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Rozie wrote a review Mar 2020
Kuala Lumpur, Malaysia49 contributions83 helpful votes
I stayed in the hotel on a business trip. Good rates, new hotel, check in process was swift , and was even upgraded to the King's suite. However, it seems to be it is just a typical double room, and A KINGS SUITE is an overstatement. The first complaint as soon as I walked in there was a disgusting brown stain coming from under the toilet bowl all the way to underneath the basin area. Called housekeeping , who came swiftly . He cleaned the floor flawlessly, I thanked him and he explained it was probably a stain from something the previous visitor could have spilled on. I doubted it, but as long as it was clean. Eventually, that stinking water came leaking out consistently the whole time we stayed in that room. Later in the evening I showered and the shower area was flooded a the drainage somehow did not work (?). My foot was literally swimming in the water! called housekeeping again, this time, almost fed up, and considered to ask for a room change. The same housekeeping guy came and sorted it out. Toiletries were only a set of small bottle shampoo/conditioner, body lotion and a shower gel. Which I thought didnt make sense as it is a King;s suite and meant for 2 pax. There were no prayer mats, no iron in the room. Food at the restaurant was tasty but lack of presentation. The halls we worked at was comfortable , spacious and WIFI was pretty much good. Parking was available, shared with the Novotel but the parking attendant who changed our parking ticket to season parking card is probably foreign worker, who obviously had trouble answering my questions on how to return the access card upon checking out. A deposit of RM 30 is required if you plan to mobile in and out of the hotel during your stay. Location wise, very near to Jonker Walk, but the restaurants across the road are not advisable for Muslims. good hotel , but please, keep your toes up on the cleanliness!
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Date of stay: March 2020
Value
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Trip type: Travelled on business
1 Helpful vote
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tamuddin1988@gmail.com wrote a review Feb 2020
Petaling Jaya, Malaysia18 contributions2 helpful votes
+1
Only one night stay here check in 1/2/20 check out 2/2/20 Everything perfect, all department staff very friendly and very good service Food at buffet breakfast also very nice so many choices, i like asam pedas from roomservice menu very delicious, Room also very good, clean we will come again thank you for everything we will recommend to another friend
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Date of stay: February 2020Trip type: Travelled with family
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PRICE RANGE
US$28 - US$70 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
352
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Frequently Asked Questions about The Straits Hotel & Suites
Which popular attractions are close to The Straits Hotel & Suites?
Nearby attractions include Menara Taming Sari (0.3 km), Middleburg Bastion (0.3 km), and Alto Sky Lounge (0.3 km).
What are some of the property amenities at The Straits Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Straits Hotel & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Straits Hotel & Suites?
Guests can enjoy an on-site restaurant and a poolside bar during their stay.
Is parking available at The Straits Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to The Straits Hotel & Suites?
Conveniently located restaurants include Restoran Tong Sheng, Nyonya Makko Restaurant, and Cottage Spices A Taste of Melaka.
Are there opportunities to exercise at The Straits Hotel & Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Straits Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does The Straits Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Straits Hotel & Suites?
Many travellers enjoy visiting A Famosa Fort (0.6 km), The Royal Press (1.2 km), and Casababa Gallery (1.2 km).
Is The Straits Hotel & Suites accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.