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5 Heeren Museum Residence

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5 Jalan Tun Tan Cheng Lock, Melaka 75200 Malaysia
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Traveller (231)
Dining (63)
Room & Suite (54)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 258 hotels in Melaka
Location
Cleanliness
Service
Value
5 Heeren is a Peranakan Museum Residence located on Jalan Tun Tan Cheng Lock, Melaka, one of Melaka's finest and most intact heritage streets which is in the very heart of the UNESCO World Heritage Site. It has recently opened its doors in December 2016 after seven years of refurbishment, and the fine work of conservation and restoration will be evident once you step into 5 Heeren. 5 Heeren is a literal 1 minute walk away from the popular Jonker Street, and just a few minutes walk from all the major icons such as The Stadhuys, Malacca River, The Peranakan Museum, etc. This Peranakan Museum Residence (adults only) has 10 guest suites, and uniquely features dressing areas, bathrooms, and private balconies (our river facing suites) as well as a number of personal touches. Aiming to provide a 'home away from home' atmosphere, 5 Heeren is your haven from the city's bustle, and it uniquely captures & celebrates the spirit of this UNESCO World Heritage City and its unique Peranakan culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Taxi service
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Wifi
Complimentary tea
Complimentary welcome drink
Non-smoking hotel
First aid kit
Umbrella
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Chinese, Malay
181Reviews2Q+A32Room tips
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SOASIAN wrote a review Mar 2020
London, United Kingdom57 contributions67 helpful votes
It's a heritage house in the middle of a UNESCO site - great. Interesting architecture and interior design (Beware as there are a number of other establishments with 'Heeren') It looks like a labour of love and it is, from conversation with the proprietor. Some negatives though: The room facing the main road was noisy No need to shape the towels in shape of a swan Please do not use cling film to keep breakfast warm The morning meal of laksa and chicken rice was great but a bit heavy for breakfast
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Date of stay: January 2020
2 Helpful votes
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GIPMAN wrote a review Mar 2020
Sydney, Australia29 contributions56 helpful votes
We have enjoyed our 3 nights in this truly wonderful place. During this unfortunate time when there is fear of travel due to the virus, we are grateful that we have come. The care and attention from the staff and owner, we shall always appreciate and cherish. The tiles have also become our new interest! And the breakfast is so yummy. That alone is a good enough reason to visit beautiful Melaka.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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Kenneth Yi wrote a review Jan 2020
Penang Island, Malaysia69 contributions57 helpful votes
It was our first visit to Melaka and I am so glad we stayed at this beautifully preserved hotel, right in the centre of the city and within walking distance from the fabled Jonker Street. Stepping into the hotel is like stepping back in time, to an era when a well heeled Peranakan family inhabited the mansion. Every piece of furniture is an antique. The rooms are similarly decorated with antiques, we slept in a wooden four poster bed with a canopy; the only modern touch are the bathrooms and the air conditioning unit in each room. The breakfast was almost worth the price of the room itself, with little tastings of Nyonya cuisine such as nasi lemak, laksa, pai tee and a selection of kueh cakes. Absolutely divine.
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Date of stay: December 2019
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2 Helpful votes
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Irene Lim wrote a review Dec 2019
2 contributions5 helpful votes
It was excellent stay at the hotel. Ambience, very clean, full of heritage historical Nyonya antiques, exclusive wedding room suite, very friendly staffs service. The owner entertained us during the authentic nyonya breakfast. Walking distance to Jonker Street and my favourite Chung Hwa chicken rice ball!!! It's a must stay while you are in Melaka! Don't forget to drop by the shop in front of the hotel. The shop is selling the top brand Agarwood Herbal Tea!!!
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Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
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JeanM wrote a review Oct 2019
12 contributions6 helpful votes
+1
My husband booked us a 4 night stay in the hotel as a surprise getaway and we got more then what we could ever dream of! The hosts and team were so prompt with our queries before we arrived and we were given a beautiful imperial room that was tastefully decorated in accordance with its heritage. There were so much thought put into welcoming us especially the breakfast, there was every type of famous Melaka cuisine you can have and true to the hotel’s heritage they also serve all the famous penarakan cakes as well! We made few requests along the way like getting extra amenities and the team make sure we get extras extras, we had to set all the extras aside cause it was really lots of extras! The noises that is coming from the Main Street (jonker street is just next street over) from other reviewers is really quite muffled, considering our bedroom is literally facing the main heeren street. Hoga tea shop which is connected to the hotel is a must visit, the tea is amazing and the owners Callena and Chester were so helpful in suggestions on street/places safety, food recommendations and spa! But their tea is a must try! The only complaint we have is we were so spoilt by the team, we had ask the team to not prepare our breakfast as we had been over indulging the night before but they still went ahead and prepared it anyway just in case we had changed our minds! The hotel has place Melakan hospitality out of this world! Thank you 5Hereen for making our stay very much memorable!
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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LLDL wrote a review Oct 2019
1 contribution1 helpful vote
After a very long drive from Singapore, we were greeted, helped with our luggage, and shown to a table for a beautifully blue refreshing drink. As we took in the beauty of our surroundings, we immediately knew we had made THE perfect choice of accommodation. I fell in love with the Peranakan style of decor straight away. The breakfast next morning was a feast! Everything was absolutely delicious. The owner family was most gracious and helped us appreciate Peranakan culture and history. We were given a tour of all the rooms as well. This deepened our appreciation of the hotel and its incredible decor. We are back home now and still miss this place. It was the singularly most amazing hotel we’ve ever stayed in. Absolutely will be back!
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from FiveHeeren, Director of Sales at 5 Heeren Museum Residence
Responded 13 Oct 2019
Dear MB1El Thank you so much for taking the time to share your 5 Heeren experience. We are extremely delighted to know that you enjoyed your time with us and I will definitely pass on your kind comments to the Team. Take care and we look forward to welcoming you back to 5 Heeren one day. Best wishes, EK
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umoveudie wrote a review Oct 2019
Downtown Core/Downtown Singapore, Singapore10 contributions12 helpful votes
You can feel in this place amazing and diverse cultural history Melaka has, before you even start sightseeing around town. Plus - you will have amazing breakfast ;-) Management and team make this place very welcoming, rooms are clean and well equipped. Nothing to complain about, a lot of reasons to come back in future
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Date of stay: September 2019Trip type: Travelled with family
1 Helpful vote
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Response from FiveHeeren, Director of Sales at 5 Heeren Museum Residence
Responded 13 Oct 2019
Dear umoveudie Thank you so much for taking the time to share your 5 Heeren experience. We are delighted to know that you enjoyed your stay with us and we look forward to welcoming you back one day. Best wishes, EK
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Chad wrote a review Sep 2019
1 contribution1 helpful vote
This was my second visit and just love it. Very attentive and friendly staff. Breakfast is delicious local food. Super convenient location. Night market is the next street over and easy walk to many other sites.
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Date of stay: September 2019
Rooms
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1 Helpful vote
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Response from FiveHeeren, Director of Sales at 5 Heeren Museum Residence
Responded 4 Oct 2019
Dear ChapDatterson, Thank you for taking the time to share your 5 Heeren experience. I will definitely pass on your kind comments to the Team; and we look forward to welcoming you back again someday. Best wishes, EK
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Xzhuan W wrote a review Sep 2019
2 contributions3 helpful votes
If you come for travel, this is one of the best place you could stay! Beautiful and iconic enviroment. Also their service is 👍, Kind staff and friendly owner I would visit again for sure, Strongly recommend!
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Date of stay: September 2019Trip type: Travelled with friends
1 Helpful vote
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Response from FiveHeeren, Director of Sales at 5 Heeren Museum Residence
Responded 4 Oct 2019
Dear Xzhuan W, Thank you for taking the time to share your 5 Heeren experience. I will definitely pass on your kind comments to the Team; and we look forward to welcoming you back again someday. Best wishes, EK
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shuting wrote a review Sep 2019
Johor Bahru, Malaysia8 contributions1 helpful vote
+1
Friendly approachable staffs (update us via whatapps on the carpark availability), nice environment and my friends and i thought we were staying in a museum. Breakfast is good and we enjoyed it very much. Overall it was a unique and pleasant stay :)
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Date of stay: September 2019Trip type: Travelled with friends
1 Helpful vote
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Response from FiveHeeren, Director of Sales at 5 Heeren Museum Residence
Responded 4 Oct 2019
Dear shuting1990, Thank you for taking the time to share your 5 Heeren experience. We look forward to welcoming you back again one day. Best wishes, EK
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PRICE RANGE
US$2,102 - US$2,104 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
10
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Frequently Asked Questions about 5 Heeren Museum Residence
Which popular attractions are close to 5 Heeren Museum Residence?
Nearby attractions include Straits Chinese Jewelry Museum Malacca (0.3 km), Baba & Nyonya Heritage Museum (0.1 km), and River Walk (0.4 km).
What are some of the property amenities at 5 Heeren Museum Residence?
Some of the more popular amenities offered include free wifi, free parking, and baggage storage.
Which room amenities are available at 5 Heeren Museum Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 5 Heeren Museum Residence?
Guests can enjoy complimentary tea, free instant coffee, and a free welcome drink during their stay.
Is parking available at 5 Heeren Museum Residence?
Yes, free parking is available to guests.
What are some restaurants close to 5 Heeren Museum Residence?
Conveniently located restaurants include The Baboon House, Bikini Toppings, and Trois by navy.
Which languages are spoken by the staff at 5 Heeren Museum Residence?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to 5 Heeren Museum Residence?
Many travellers enjoy visiting A Famosa Fort (1.3 km), The Royal Press (0.1 km), and Casababa Gallery (0.2 km).