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Candlewood Suites Mobile-Downtown

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#20 of 64 Hotels in Mobile
Certificate of Excellence
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Candlewood Suites Mobile-Downtown
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169 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Reviewed 3 weeks ago via mobile

The hotel is a good option for those visiting Mobile. They have a 9 dollars fee/day for parking, but seems is less expensive than other options in the region. 5-10 minutes walking distance to the main street. Friendly staff.

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Helpful?
Thank GabrielCotrim
00gc, General Manager at Candlewood Suites Mobile-Downtown, responded to this review

Gabriel, thank you so much for the amazing review! We are happy you enjoyed your stay at Candlewood Suites Downtown-Mobile and it is great to read you were so comfortable at our hotel. L will share your compliments with my entire team. We hope you will stay with us again soon! Jamie Myrick General Manager Candlewood Suites Downtown-Mobile

Beaver, Pennsylvania, Usa
Reviewed 21 February 2017 via mobile

Cynthia at the front desk made this trip! We wanted to spend a couple days going to Mardi Gras parades and exploring downtown Mobile so we wanted to be close to everything. This hotel was the perfect location since it was an easy walk to everything but not on the actual parade route so we didn't have to worry about...

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Helpful?
Thank Denise V
00gc, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Denise, thank you so much for the amazing review! We are glad you enjoyed most aspects of our hotel and that Cynthia’s efforts made your stay even more pleasant. Making our guests feel right at home is what our entire staff loves to do, so we really appreciate your comments and we will pass them along. Thanks again for staying...

Prattville, Alabama, United States
Reviewed 7 February 2017 via mobile

I booked a room for mid February in December. Much to my surprise I have been billed for an entire nights stay 2 weeks before my visit with no advance warning. When I called it was told it was due to Mardi Gras. I get that however A I should have been told that when I booked my room in...

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Helpful?
Thank Kammey M
00gC, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Dear Kammey, Thank you very much for taking the time to leave feedback. I am sorry our team did not provide you with a clear explanation of the charges during the reservation process. This charge is a non-refundable payment based on your reservation dates that was due at the time of booking. With that being said, I apologize for any...

Gulfport, Mississippi
Reviewed 6 February 2017

When I booked, I called a few days later to make sure I get a King. I arrive and I was placed in a handicap room. I am a rewards member and I was even acknowledged of that. I never got a welcome to this hotel. The girl never said her name. So after checking me i asked her name....

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Helpful?
Thank asiadgls11
00gC, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Thank you for your review of our hotel. We are so sorry to hear your stay with us was disappointing. I sincerely apologize for the service issues you experienced and even more so that we didn't respond right away to your requests. I have already shared your feedback with our team to help us improve our procedures. I thank you...

out there
Reviewed 28 January 2017 via mobile

This is a great hotel for anyone staying in town. Especially if you are going to be there for a few days. Very clean, great location, really nice staff. They have a nice workout center, laundry, and a really cool lending center where if you do not want to go out for dinner, you can borrow a crock pot, sandwich...

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Helpful?
Thank snootycoot
00gC, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Many thanks for the great feedback! We are delighted to read our location was perfect for your business trip and you enjoyed your spotless suite with the fully-equipped kitchen as well as all our facilities. Our entire team at Candlewood Suites Downtown-Mobile thank you for staying with us, and we look forward to seeing you soon! Jamie Myrick General Manager...

Reviewed 16 January 2017 via mobile

We needed a pet-friendly room while traveling and decided to stay here since the pictures online looked nice. The room rate was $99, which isn't bad, but the pet fee was $75 which was a little high. We decided to stay anyway because we thought the room would be pretty nice. There was nothing wrong with the room, it was...

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Helpful?
Thank Erica G
ManagerX1, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Thank you for your review regarding your stay with family at our hotel. I'm pleased you enjoyed your overall visit, especially our location, cleanliness of your room and our helpful desk associates. That being said, I regret the difficulties you faced in regard to pet friendliness. We value your comments and hope you and your family will stay with us...

Alabama
Reviewed 24 December 2016 via mobile

My husband and I and our shih-tzu Bella stayed here for two nights while attending a football game in Mobile. We chose the Candlewood Suites because it was only a few blocks to walk downtown to restaurants and other attractions. The pet fee was $75 and parking was convenient and $8 per night. The room was nicely oversized with a...

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Helpful?
Thank Piccolo
ManagerX1, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Thank you for your stay at Candlewood Suites Downtown-Mobile with your furry friend! We are delighted that you loved your well-equipped room, our convenient location which was perfect for your needs and friendly associates who took great care of you. Relaxing and feeling at home is what we are all about, and it makes us happy you had an exceptional...

New Rochelle, New York
Reviewed 20 November 2016

I have never stayed in a "down town" Candlewood Suites before, and that is what made it unique. On the outside it looks different from most other Candlewood Suites, but on the inside, it is 100% Candlewood! What I did like: The rooms are larger than most other locations and are immaculate! Very clean and very well maintained. The "lending...

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Helpful?
Thank travelelingJohn
ManagerX1, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Thank you for staying with us at Candlewood Suites Downtown-Mobile! We're so glad you found your suite relaxing and that you loved our service as well as other facilities provided during your stay. Our team loves taking care of our guests, so I will share your comments with our front desk staff for his friendly service. We appreciate all your...

Indianapolis, IN
Reviewed 11 November 2016

Stayed here one night for business. One of the few times I have really wished I could have stayed longer at a business hotel. Free (current) DVD movies, room was large with a nice kitchenette. Clean, no odd smells, comfy bed, and carpet that looked fairly new. Building was very secure (had to ring in or use card to enter)....

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Helpful?
Thank Freeagent35
ManagerX1, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Thank you for taking the time to share your experience at Candlewood Suites Downtown-Mobile. We are pleased to read that you loved your well-appointed room, our affordable rates and all the other facilities that we have to offer. It was great to have you here, and we hope you will consider us home the next time you are in Mobile....

Newport, United Kingdom
Reviewed 6 November 2016

Our holiday from the UK was going to be the East Coast but had to cancel because of the Hurricane , so we chose Alabama & was not disappointed . This Hotel was wonderful! Staff was very helpful & friendly, rooms & all the service rooms were very clean. Slightly noisy buy the swimming pool with surrounding buildings, but not...

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Helpful?
Thank Margaret O
ManagerX1, Manager at Candlewood Suites Mobile-Downtown, responded to this review

Thank you for your review and for your wonderful comments about our hotel! We're so glad you found your rooms fresh and received exceptional service from our staff. Relaxing and feeling at home is what the Candlewood Suites Downtown-Mobile is all about, and it makes us happy you had an amazing stay. Thanks again for your feedback, and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Downtown Mobile. 300 years old. Birthplace of Mardi Gras. Born to Celebrate. Candlewood Suites(R) Mobile Downtown is the only downtown all suite hotel. Right in the heart of downtown, it's an easy walk to Bienville Square, Mobile Carnival Cruise Terminal, GulfQuest National Maritime Museum of the Gulf of Mexico, Arthur Outlaw Mobile Convention Center, and Dauphin Street Entertainment District. Explore beautiful parks with large live oak trees, fountains, historical neighborhoods, fascinating museums, and an abundance of restaurants and entertainment of all types, just steps from the hotel. ... more   less 

Additional Information about Candlewood Suites Mobile-Downtown

Address: 121 N Royal St, Mobile, AL 36602-3601
Region: United States > Alabama > Mobile
Price Range: RM453 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Mobile-Downtown 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile
Hotel Style:
#8 Romantic Hotel in Mobile
#8 Family Hotel in Mobile
#11 Business Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Mobile-Downtown staff and other travellers.
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Pensacola, Florida
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Questions? Get answers from Candlewood Suites Mobile-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location without the hefty price of surrounding hotels”
999sherrym, 8 Jun 2016 | Read review
“We had room 312 it was a one room suite and the kitchen was the perfect size for us (no oven)”
iv3461, 17 Feb 2016 | Read review
“Ask for rooms away from street.”
503ronl, 2 Feb 2016 | Read review
“with 2 room suite couch and chair hard, but beds very comfy”
laurar691, 26 May 2015 | Read review
“Our room, 401, was quiet, comfortable, and perfect for us.”
TenerifeSharon, 28 Apr 2015 | Read review
5 of 5