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Hilton Garden Inn Mobile West I-65/Airport Blvd.

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#13 of 64 Hotels in Mobile
Certificate of Excellence
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Hilton Garden Inn Mobile West I-65\/Airport Blvd.
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342 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Tuscaloosa, Alabama
Reviewed yesterday NEWvia mobile

Room was very comfortable, quiet. Bathroom smaller than I like but workable. Used fitness center, was good. Breakfast was good. Found staff to be very professional. Location is a very good one, close to anything you need or want to do.

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Helpful?
Thank Kwajkid007
Madison, Mississippi
Reviewed 1 week ago via mobile

The hotel is clean and centrally located close to I-65. With a winter AAA rate of $74 it was hard to beat. The only issue was that the pillows were extremely soft and for those like myself who need a firm pillow it made for an uncomfortable night's sleep. But otherwise the hotel was clean and affordable and a nice...

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Helpful?
Thank CPARebel
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, CPARebel!!! We are so pleased that you had a nice stay. We apologized that you did not have such a great night sleep. We would have certainly provided you with pillows that were firmer if they were available for switching out. We want all our guests to have a wonderful night sleep when they stay...

Laguna Beach, United States
Reviewed 3 weeks ago

Beds very comfortable daily breakfast decent but not included in room Rate. Dinner was terrible over cooked burgers dry and Philly cheesesteak not good. Smaller lobby but cozy and really nice to spend time at in. Opened Christmas presents there with family.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Terry F
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Terry F!!! We appreciate you taking out the time to let us know about your experience with us. We will take your comments about your stay and work to improve going forward. It is great that you enjoyed our beds and the lobby. We are so sorry that we missed the mark with you on...

Maylene, Alabama
Reviewed 3 weeks ago

Diana Moover, Reno, Janice, and the entire staff, always go the extra mile to ensure that you feel like extended family! Consistently clean, comfortable rooms, great in-room dining, market (for snacks/drinks) & lovely lobby. This property is exceptional, and again, it goes back to the staff. Culture of Service - and it shows!!

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Helpful?
Thank Amy Y
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Amy Y!!! We deeply appreciate the praise you gave to our staff. We work very hard to make every guest feel like we are their home away from home. It is such a joy to know when we have succeeded in that goal. Your high compliments are sincerely appreciated by us including those individuals you...

Covington, Louisiana
Reviewed 3 weeks ago

This hotel is very convenient to I-65 and Airport Rd in Mobile. The staff were pleasant and helpful. The hotel was clean and inviting. Wish there were an outside entrance that is close to the elevators.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank CajunSam1
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, CajunSam1!!! We appreciate you taking out the time to share your experience on here. The information about what you liked and what you weren't so excited about is invaluable to us as we work to give every single guest a wonderful stay. We hope we made enough of an impression for you to stay with...

Ellisville, United States
Reviewed 4 weeks ago

Exceptional service from check-in, room service, to check-out!!! Very accommodatingstaff! Clean, cozy and comfortable environment! Perfect variety to choose from for in-room dining and the food was delicious!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank teenaaldarosap
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, teenaaldarosap!!! We deeply appreciate you taking out the time to share your experience with us. Our number one goal for every single guest is to provide all around exceptional service. We are so pleased that we achieved that goal for you and that you had such wonderful comments about our property. And we look forward...

Reviewed 5 weeks ago

From first steps into lobby through exit, the employees of this property exemplify a desire for guest satisfaction! The front desk cares and it shows The lobby is beautiful. The location is convenient to all of Mobile, nestled about halfway between airport and historic downtown.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W7097HAmichaelh
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for your feedback, W7097HAmichaelh!!! We are deeply touched by the extremely high compliments you gave us as a team. We pride ourselves on making our guests feel as welcomed at our property as possible. It is such a treat when we find out that we are making an impact. We love each one of our guests and we...

Baton Rouge, Louisiana
Reviewed 15 December 2016

Great location and I highly recommend that if you are in the area (Mobile, AL) Great customer service and speedy check-in. Rooms were very clean and the bed was more than comfortable. Highly recommended this location!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank teepeeorlando
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, teepeeorlando! We are so pleased that you had such a great stay with us. We also greatly appreciate that recommendation. As a team, we want to give you that top-notch hospitality. It is wonderful that we could provide that for you and we look forward to doing the same for your friends and family members....

indianapolis, United States
Reviewed 14 December 2016

This hotel was extremely quiet, clean and the staff were exceptionally friendly. Parking was very easy and the location was centrally located. The ability to check in online made the check in process very efficient.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R846JZjulien
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, R846JZjulien!!! We appreciate you taking out the time to share your experience at our property with us. It is great that we could provide what you needed during your stay. A relaxing, quiet stay is very important as well as a friendly greeting from the staff. Next time you are in town, we hope you...

Cleveland, Ohio
Reviewed 11 December 2016

This was a smooth process from booking my room to checking out. The staff was accommodating and even knowledgeable about areas they didnt work. I really enjoyed my stay and I'm looking forward to my next stay. Continue going above the "NORM"!!! See you soon

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 215arnaf
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, 215arnaf!!! We appreciate you taking out the time to share your experience at our property. We are so happy that we achieved the goal of making your stay with us exceptional. Your next visit is definitely something that we are looking forward to. It is greatly appreciated that you chose to stay with us and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 

Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Region: United States > Alabama > Mobile
Price Range: RM401 - RM958 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn Mobile West I-65/Airport Blvd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile
Hotel Style:
#2 Romantic Hotel in Mobile
#9 Business Hotel in Mobile
#9 Family Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and other travellers.
1 question
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Oak Ridge, Tennessee
5 months ago

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Questions? Get answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that aren't close to an elevator because it is noisy.”
 of 5 bubbles bwudar, 11 Jul 2016 | Read review
“Rooms are great, front desk help, and hotel policies not customer friendly.”
 of 5 bubbles loyalc2016, 22 Feb 2016 | Read review
“Stay on upper floors and ask to face away from the interstate.”
 of 5 bubbles babsandmark9121, 27 Oct 2015 | Read review
“Get HH Honors and get the top floors”
 of 5 bubbles mc100070, 5 Oct 2015 | Read review
“Ask for room away from elevator.”
 of 5 bubbles emilyhU4945LC, 16 Aug 2015 | Read review
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