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Montgomery Inn & Suites

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Montgomery Inn & Suites
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118 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 6 February 2016

Checked in, front desk person did not tell of additional $20 charge per room for "incidentals". When I called to speak to hotel, they said they posted a sign at front desk, but front desk person should have made us aware. Linens dirty, took pictures of the comforter which had blob of food on it. Mattress torn, pillow cases dirty....

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Helpful?
2Thank Dawn T
Tommy G, Front Office Manager at Montgomery Inn & Suites, responded to this review

Thank you for taking the time to submit a review about the hotel. I am sorry that your review is not a positive one. It is our goal at the hotel for each guest to experience a comfortable, problem free stay. Our management team has reviewed your comments regarding our check-in procedures, room cleanliness, and overall presentation of our hotel....

Woodstock, Georgia
Reviewed 1 February 2016

At first I was skeptical about staying here as there were very few cars in the parking lot, but Crystal, who checked us in, made sure our stay was great. Our room was very clean and spacious with a wet bar with microwave and small refrigerator, VERY comfortable bed. The rest of the staff was friendly and welcoming as well....

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Helpful?
Thank Martha S
Tommy G, Front Office Manager at Montgomery Inn & Suites, responded to this review

Thank you for staying with us and for the great review! We hope to accommodate you again when you return to the area in the future.

Chattanooga, Tennessee
Reviewed 15 January 2016

I stayed on the weekend of 1-7/2016-1/9-2016. I was very disappointed to find out AFTER we checked in that the heated spa and pool were not functioning. (The pool is very cold as well as the spa). When I then asked at the front desk about it the first night they said it was intermittent, and they would try and...

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Helpful?
Thank Brenda Z
Tommy G, Front Office Manager at Montgomery Inn & Suites, responded to this review

I would like to first thank you for taking the time to leave a review about your stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations regarding our pool and hot tub during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave...

Bear Creek, Wisconsin
Reviewed 4 January 2016

Staff was friendly and apologetic, which was appreciated but didn't help. We were originally booked in for 4 days to spend time with family. Room was ok but had searched for hotel with indoor pool and hot tub for family time. Pool water was ice cold and hot tub didn't work at all. Kids used hot tub as pool as...

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Thank LRSandJES
Tommy G, Front Office Manager at Montgomery Inn & Suites, responded to this review

LRSandJES, Thank you for taking the time to leave us such a detailed review. I’m very disappointed to hear about your experience on your stay. Please be assured that our hotel is constantly striving for excellence and improvement in all areas. I apologize that we fell below your expectations on this particular day. I do hope you decide to give...

New Orleans, Louisiana
Reviewed 1 December 2015

My family and I stayed 5 nights during the Thanksgiving week, and I was skeptical about the hotel based on the price. Our room had 2 beds and a sleeper sofa. We were very comfortable. The rooms were very clean. The staff was so friendly and helpful. The breakfast was very good, and the cook made our waffles and brought...

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Thank Kim S
Norwich, United Kingdom
Reviewed 22 November 2015

Its a long way from the centre of Montgomery, but we just wanted a place to stay on our way from NOLA to Atlanta, so sightseeing wasn't an issue and it is conveniently placed to get back onto the Interstate. I don't know when the hotel changed hands but staff still seemed confused about what facilities were actually available, so...

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Thank NorwichCarrow
Charlotte, North Carolina
Reviewed 23 October 2015

We really liked our first night stay here room was very spacious and clean.And they had a small refrigerator and a microwave that was really good.The bed was very comfortable and pillows too .We stayed 2 nights going and coming back from our week stay at boomtown hotel and casino in new orleans.The 2nd night the room was ok but...

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Thank william d
Reviewed 12 August 2015

Stayed at the Montgomery Inn and Suites after our show in Auburn, AL. Located right off of 85. The rooms were very clean and modern. The girl at the front desk was really friendly and accommodating. The pool and spa room were both clean and well kept as well. Great stay over all! Would definitely stay again! A++

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Thank Jeff S
Atlanta, Georgia
Reviewed 5 July 2015

What a great hotel. The staff was so incredibly helpful and informative which made our stay fantastic. The beds were so comfortable and made for a great night's sleep. The amount of food and attractions near the building were so convenient that we walked to dinner. I loved how clean the hotel was and I'll definitely be back!

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1Thank MaxFine12
Ochlocknee, Georgia
Reviewed 5 July 2015

Room good size. Beds comfy. Staff friendly. First time we stayed here. No problems parking. Used pool-it was ok. FEW problems, like stormed while we were here and TV did not work, lost signal. So if you had kids they would get bored. Also for breakfast , on Sat said open til 9:30 but a lady came thru at 845...

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Helpful?
1Thank Brenda S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Whether you're traveling for business or pleasure, you'll love our Montgomery Inn and Suites hotel. Our all-suite Montgomery, AL hotel is just off I-85, minutes from downtown, and convenient to Maxwell AFB and the Lagoon Park Tennis Center. We're near Hyundai, Viscofan, Dongwon, and Alabama state offices, as well as the Alabama Shakespeare Festival, Montgomery Motorsports Park, and Harriott II Riverboat. Robert Trent Jones Golf Trail at Capitol Hill is a short drive away. ... more   less 

Additional Information about Montgomery Inn & Suites

Address: 1201 Townplace Dr, Montgomery, AL 36106 (Formerly SpringHill Suites)
Region: United States > Alabama > Montgomery
Price Range: RM284 - RM408 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Montgomery Inn & Suites 2.5*
Number of rooms: 79
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Also Known As:
Springhill Suites By Marriott Montgomery Hotel Montgomery
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Questions & Answers

Questions? Get answers from Montgomery Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Does not matter”
 of 5 bubbles leet298, 29 Jan 2017 | Read review
“Don't stay here it you need handicap facilities.”
 of 5 bubbles agranifani, 4 Nov 2016 | Read review
“Rooms on the main entrance side are quieter , another side is facing to highway”
 of 5 bubbles 813travelr, 18 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles PatandDeb, 6 Jun 2016 | Read review
“I stayed in the middle on the second floor. Area was very quiet.”
 of 5 bubbles niciolemccoy1938, 14 Apr 2016 | Read review
5 of 5