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Quality Inn & Suites

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Traveller (22)
Room & Suite (17)
Pool & Beach (1)
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Overview
  • Excellent35%
  • Very good22%
  • Average18%
  • Poor12%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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LanguageEnglish
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All reviewsroom was cleanlobby and breakfast areacheck in was quickalabama shakespeare festivalparking lotstaff was very friendlyexcellent hotelwould stay here againnew orleanscomfortcarmichaelpillowsflorida
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11 - 15 of 100 reviews
Reviewed 6 August 2017 via mobile

My wife and I stayed here recently. We arrived late and the Wireless Code we were given did not work. I picked up the room phone to call the front desk to get the correct code and the room phone did not work either. This...More

Thank disastermedic46
Response from Melody M, Front Office Manager at Quality Inn & SuitesResponded 19 September 2017

Dear Guest, Thank you for taking the time to complete our survey! I am very sorry that you were not pleased with your stay! I'm not sure why the wifi wouldn't work for you or what was wrong with the phone but I'll see what...More

Reviewed 23 July 2017

We requested towels several times. The house keeper informed us that they were in the washer. At checkout time we still had No bath towels. Yuck!! Big problem in my opinion. Never had to use and reuse bath towel in order to leave.More

Review collected in partnership with this hotel
Thank audreyt244
Response from Melody M, Front Office Manager at Quality Inn & SuitesResponded 19 September 2017

Dear Guest, Thank you for taking the time to complete our online survey! I am very sorry that you had an issue getting towels during your stay. We usually have plenty of towels but sometimes when we are sold out we unfortunately run short on...More

Reviewed 4 July 2017

Hotel lobby has been upgraded and is very beautiful but attention needs to be given to basis cleaning especially the hallways & bathrooms. The staff was very friendly and pleasant. Location is convenient to lots of restaurants and downtown Montgomery.More

Review collected in partnership with this hotel
Thank Deone1953
Response from Melody M, Front Office Manager at Quality Inn & SuitesResponded 19 September 2017

Dear Guest, Thank you for taking the time to complete our online survey! I am very happy to hear that you enjoyed your stay! I have made note of your suggestion in regards to the basic cleaning and I'm going to get with the Housekeeping...More

Reviewed 21 June 2017

Great people great breakfast awesome room i came down from mobile for work if it wasn't for the bad weather i will still be up in my comfort room.. But had to come home to my family but my next trip i will be booking...More

Review collected in partnership with this hotel
Thank oliverwH250FJ
Response from Melody M, Front Office Manager at Quality Inn & SuitesResponded 25 June 2017

Dear Guest, Thank you for completing our online survey! Your feedback is very important to us! I am happy to hear that you enjoyed your stay with us and that you enjoyed our hot breakfast! We look forward to providing you the same great service...More

Reviewed 4 June 2017 via mobile

It was an awesome surprise to enter the lobby of the hotel. Beautiful remodeled, shiny and clean, great service from the front desk and a room where everything worked. This must be one of my favorite choice hotels and whenever I travel again, I will...More

Thank Rene K
Response from Melody M, Front Office Manager at Quality Inn & SuitesResponded 20 June 2017

Dear Guest, Thank you for taking the time to complete our online survey! I am very happy that you enjoyed your stay with us and that you thought our staff delivered great service! We look forward to providing you the same pleasant accommodations the next...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$83 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (22)
Room & Suite (17)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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shineon6
8 March 2017|
Answer
Response from Melody M | Property representative |
We're 9.9 miles from Maxwell Air Force Base and 6.3 miles from Gunter Air Force Base.
0
Votes
shineon6
8 March 2017|
AnswerShow all 3 answers
Response from Melody M | Property representative |
We're 9.9 miles from Maxwell Air Force Base and 6.3 miles from Gunter Air Force Base.
1
Vote
Room Tips
"Stay somewhere else. The construction is poor for quietness"
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"Towels should be available to guest at ALL times not in the washer prior to checkout!!!"
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"Need to replace showers & bath tubs. Need to hire more detailed cleaning staff."
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"1 king non- smoking"
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