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Embassy Suites by Hilton Hotel & Montgomery Conference Center

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Embassy Suites by Hilton Hotel & Montgomery Conference Center
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780 Reviews from our TripAdvisor Community

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Showing 780: English reviews
Dothan, Alabama
Reviewed today NEWvia mobile

My stay at this hotel didn't turn out the way I had expected it to, needless to say, I was disappointed. At check in, I was not recognized as being a Hilton Honors member and the attitude of the check in clerk was as if she didn't feel like working today. My suite was average. My biggest complaint about the...

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Helpful?
Thank Big_Globe_Traveler
Tuscaloosa, Alabama
Reviewed yesterday NEWvia mobile

I stayed at the Embassy Suites for a conference, and it is clear that this hotel needs some serious upgrades. The overall hotel is shabbier than I remember from years past. They are also not staffed well. While the front desk attendants I interacted with were all friendly and professional, there simply weren't enough of them, and quite a long...

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Thank BrandiStacey
Anderson, South Carolina
Reviewed 4 days ago NEW

When we arrived the valet was responsive and immediately loaded our bags on a trolley and pushed them inside. The check in proceeded smoothly. However, the rooms are dated and some of the furniture is well worn. The bedding is not up to par for the Embassy Suites and I agree with another review that the pillows have long since...

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Thank rtwrtwrtw
Front Royal, United States
Reviewed 5 days ago NEW

Had a business conference at the hotel, the staff was attentive. Of particular note were two exceptional employees, Wanda in Banquets and Emanuel at the Valet. Both went above and beyond expectations and made my stay at this hotel amazing!

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Thank Michael W
Lonoke, Arkansas
Reviewed 6 days ago NEWvia mobile

We stayed at the Embassy for two nights and the pillows were awful. I ended up with a terrible headache due to the awkward sleeping position from the pillows which went flat as soon as you laid on them. Requested fresh ones and had the same problem. Spoke with others staying and they said they had the same problem. The...

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Thank Cathy E
Denver, Colorado
Reviewed 6 days ago NEW

The quality of the staff and the service we received from them at this hotel were excellent, but unfortunately that's all that's positive that we really have to say about this hotel. The hotel itself is pretty run down and ragged. The furniture in our room was banged up and worn, the carpet frayed in several areas, bathroom tile grouting...

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Helpful?
Thank Dude B
Vina
Reviewed 1 week ago

My over all stay was very good. Their was some minor problems with the room that received quick attention. The water seemed to take a little longer to get hot then I though it should. I cannot think of a better place to stay then the embassy

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Thank V2452XOmichaelm
Dothan, Alabama
Reviewed 1 week ago

This Embassy Suites needs major renovation. Valet needs to understand that we pay extra for this service and should take precedence of general parking. Had to wait 15 minutes to get my car because the Valet personnel was keying the general parking customers exit instead of letting them take care of it themselves.

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Helpful?
Thank Steve_Duebelt
Sharon, Massachusetts
Reviewed 1 week ago

We were satisfied with this hotel. It is very centrally located and good for a stay within walking distance of all the downtown historic venues. The hotel is attractive. The breakfast, actually, was not good, but is wasn't terrible. The staff is pleasant and helpful. Some teenage kids were making a ton of loud noise and shouting pretty late at...

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Thank AbrahamLincolnCPA
Nashville, United States
Reviewed 1 week ago

The walls in this hotel are very thin. I don't think it was that the people in the room adjacent to us were loud, but that the walls were that thin. Very hard getting to sleep. Tub drain didn't drain effectively and the bathroom had trash on the floor upon our arrival.

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Helpful?
Thank chriscI9278GA

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Montgomery - Hotel & Conference Center is located in historic downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel & Montgomery Conference Center

Address: 300 Tallapoosa St, Montgomery, AL 36104-2552
Region: United States > Alabama > Montgomery
Price Range: RM576 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel & Montgomery Conference Center 3.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels, Expedia, Priceline, Travelocity and Booking.com so you can book your Embassy Suites by Hilton Hotel & Montgomery Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel And Montgomery Conference Center
Embassy Suites Hotel & Montgomery Montgomery
Embassy Suites Montgomery Hotel
Montgomery Embassy Suites
Hotel Style:
#11 Romantic Hotel in Montgomery
#17 Business Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel & Montgomery Conference Center staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Embassy Suites by Hilton Hotel & Montgomery Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away!!!!”
 of 5 bubbles MelMania, 26 Nov 2016 | Read review
“Top floor it you are elite or as high up as you can get the view is great.”
 of 5 bubbles ronniewiseman, 21 Oct 2016 | Read review
“get a room with a view of the historical train station and river”
 of 5 bubbles JVH_SF, 10 Oct 2016 | Read review
“Go to another hotel.”
 of 5 bubbles letonyam, 3 Oct 2016 | Read review
“Higher floors have a nice view of the interior”
 of 5 bubbles oskar7329, 15 Aug 2016 | Read review
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