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Renaissance Montgomery Hotel & Spa at the Convention Center

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Renaissance Montgomery Hotel & Spa at the Convention Center
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538 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Montgomery Hotel & Spa at the Convention Center
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Showing 536: English reviews
Tupelo, Mississippi
Reviewed 12 March 2016

I had to be in Montgomery at the last minute and this was one of the few places with a room. It turned out to be a very nice hotel with an amazing staff. The location is fantastic with several great restaurants within walking distance. The bed was very comfortable. The breakfast in the club floor was excellent and the...

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Thank docjay72
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center! We are delighted were were able to host your stay in Montgomery and glad to here you were able to take advantage of our club lounge and local restaurants. We hope to serve you again the next time your travels bring you to Montgomery!

Chiefland, Florida
Reviewed 5 March 2016

The motel is nice, but it's not worth the high price. Even though check in is at 4, your room might not be ready. The doors are very noisy. When you flushed the toilet, it sounded like a door bell ringing. The food served during our meeting was ok for the most part. The food at the hotel across the...

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Thank 963melissan
Craig H, Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for being a guest at the Renaissance Montgomery Hotel. We appreciate your business and your feedback regarding your stay. We will review your comments with our Management Team in an effort to improve services. Thank you again for your comments and we hope to have the opportunity to serve you again in the future.

South Orange, New Jersey
Reviewed 2 March 2016

I've stayed here a few times when I have been in Montgomery on business, and I would definitely stay again. It is a large hotel, and holds a lot of conferences, so can be a bit crowded and bustling. The rooms are nice and spacious, with a separate tub and shower in the bathroom, which I like. They have room...

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1Thank jeannie2nyc
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank for you staying at the Renaissance Montgomery Hotel & Spa at the Convention Center! We are delighted to have you come back to visit, and glad you were able to take advantage of our downtown riverfront location. We appreciate your feedback and hope to serve you again in the future!

Reviewed 27 February 2016 via mobile

I stayed at the hotel for three nights for a convention. Everything I expect from a Marriott property. The only negative is the pay to park. As a Gold Member I detest paying to park at ant hotel. The rates they charge should negate parking fees.

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Thank DRFlannagan
Craig H, Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for being a guest of the Renaissance Montgomery and thank you for your feedback. We have shared your comments with the appropriate Managers. I do apologize for any inconvenience you experienced. We look forward to the opportunity to serve you again in the future.

Anniston, Alabama
Reviewed 27 February 2016 via mobile

Save yourself the money. Stay somewhere close by for less money, better service, and a better time. Even if the event is here at the Renaissance, the physical appearance is nice but the service is terrible. Took them an hour to fix our reservations upon arrival and sitting around wasn't terrible and I wouldn't have complained if things would've been...

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1Thank Willlee2016
Craig H, Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for being a guest of the Renaissance Montgomery. We have reviewed your comments with our Management Team and will use your feedback to improve our guest services. I do apologize for any inconvenience you experienced. We look forward to the opportunity to serve you again in the future.

Alabama
Reviewed 25 February 2016

The staff is very friendly, and the floors shine in the lobby. The room "looks" clean when you first walk in, but our room was NOT CLEAN. When I lounge, sleep and bathe where others have been - it should be cleaned in between guests. I don't think that's too much to require. When you claim a 4 Star rating,...

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1Thank Joypc1
Craig H, Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery. We have reviewed your comments and taken note of the concerns you mentioned. In an effort to continue to improve our services we will review your comments with out Management Team. I do apologize for issues you experienced. We look forward to the opportunity to serve you again in the future.

Hartselle, Alabama
Reviewed 22 February 2016

This is the second year that my two daughters have participated in the Dance Masters competition at the Renaissance. Both years our room has been clean. There are several good places to eat in walking distance. Most of the employees are very courteous. The biggest problem is the elevator situation. We were staying on the 4th floor. Many times we...

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Thank rtchenault
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center! We are delighted to have you and your family back with us again and glad you enjoyed your stay. We know how hectic is can get with large conventions in house and are pleased that you were able to take advantage of our downtown riverfront...

Gadsden, Alabama
Reviewed 17 February 2016

Arrived a little later than I anticipated, but it was still just about 7 pm, four hours after check in time. Associate at desk took my driver's license and credit card, and started keying in info, talking quietly to his other desk staff, etc. After five minutes, I asked if there was a problem. The associate said he was looking...

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1Thank Huaust3
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the convention center! We appreciate you taking the time to share your recent experience with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service...

Chicago
Reviewed 15 February 2016

While we appreciate economic development in downtown Montgomery, the Retirement Systems of Alabama saddled the city with one undistinguished, hulking hotel in the Renaissance. We booked a club level room but due to renovations and poor inventory management none was available at check-in. Upgraded to a suite at no charge, but the room we were assigned was not actually a...

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Thank MisterMary
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center. Please accept our sincere apologies for the inconveniences you experienced regarding the guest room availability and room temperature. I appreciate you bringing it to our attention and will certainly address each of these issues with our management and rooms team, as it seems there were...

Canton, Georgia
Reviewed 10 February 2016 via mobile

The Renaissance is located downtown within a block or two of some major attractions. I only stayed for one night which was a Monday. The whole city was quiet. It almost felt abandoned. Being a Monday in the middle of February probably had a lot to do with that. Self parking is in a deck behind the hotel. It is...

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Thank DustinKane
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center! We are delighted to hear you had a great stay, and very much appreciate your feedback. We take pride in our decor and local artwork displayed throughout the hotel, and are glad you were able to enjoy it, as well as the city views in...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Renaissance Montgomery Hotel & Spa at the Convention Center boasts stunning architecture highlighted by modern amenities and a rooftop pool. An Alabama capitol hotel situated downtown near Maxwell Air Force Base, this stylish hotel features more than 103,000 square feet of meeting space, an 1,800-seat performing arts center, a 73,000-square-foot exhibit hall, and a 9,000-square-foot European spa. Comfort reigns supreme in each of our guest rooms, featuring high-tech amenities, such as HD LCD TVs, wireless and touch screen phones, Wi-Fi and a connectivity panel for all your electronic devices. Enjoy delectable cuisine at The House restaurant, sample high-quality seafood at Wintzell’s Oyster House, or mingle at The Exchange. ... more   less 

Additional Information about Renaissance Montgomery Hotel & Spa at the Convention Center

Address: 201 Tallapoosa Street, Montgomery, AL 36104
Region: United States > Alabama > Montgomery
Price Range: RM675 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Montgomery Hotel & Spa at the Convention Center 3.5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Renaissance Montgomery Hotel And Spa At The Montgomery
Montgomery Renaissance
Hotel Style:
#10 Business Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Montgomery Hotel & Spa at the Convention Center staff and other travellers.
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Questions? Get answers from Renaissance Montgomery Hotel & Spa at the Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms overlook roof of the parking deck. Street view - music can be heard.”
 of 5 bubbles SOMV22, 12 Mar 2017 | Read review
“Ask to have a room looking at the river”
 of 5 bubbles peonyrose, 12 Mar 2017 | Read review
“Outdoor entertainment can be heard from my room on the front of the hotel.”
 of 5 bubbles okie56, 10 Mar 2017 | Read review
“There is a pretty nice view of the river”
 of 5 bubbles chca2330, 25 Feb 2017 | Read review
“The club level rooms are beautiful, quiet with high celings and good view”
  • nice vanity in bathroom
  • handicapped shower room
  • Comfy beds and great pillows
  • high ceilings and good view
 of 5 bubbles TravelMavenFlorida, 24 Feb 2017 | Read review
5 of 5