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Holiday Inn Express Hotel & Suites Opelika Auburn

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Holiday Inn Express Hotel & Suites Opelika Auburn
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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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New York City, New York
Reviewed yesterday NEW

Front desk clerk was amazing. Super friendly and wonderful to all the guests. Room was huge and clean. Breakfast was delish. Will be back. Comfy bed. Quiet. Good night's sleep. There is some construction nearby but I couldn't hear it in my room.

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Helpful?
Thank Anne K
Hartselle, Alabama
Reviewed 3 days ago NEWvia mobile

This was our first stay at this hotel and we throughly enjoyed it. The room was clean, beds were soft, and hotel in general was quiet. The breakfast had a great variety of items and our dairy-allergic child had plenty to choose from. The staff was very helpful and we will definitely use this hotel in future stays. It is...

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Thank Sharron P
Reviewed 4 weeks ago

After a long day of travel, we were told at 3pm that our rooms were not ready because they had "many late check outs" when asked if we could leave our luggage to head out and get something to eat, they looked at us like we had 2 heads and said "no" - they don't provide that service. Very rude...

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Helpful?
Thank Jean M
OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear Valued Guest. We are very sorry for not exceeding your expecations. We value you as our guest and want you to come bck and give us another chance. I spoke with the staff about your comments and explained to them how we dropped the ball as a team. Knowing that you have kids that attend Auburn University and will...

Detroit, Michigan
Reviewed 28 January 2017

I was in town for a week on business and wanted a good place to lay my head. This was the place for me. Nice clean room, 24hr fitness room and business center. good breakfast friendly staff and not far from a shopping center and restaurants.

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Helpful?
Thank Michael_E_Mack
OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Timothy S. General Manager

Reviewed 9 January 2017 via mobile

Staff is very good and friendly. Always helpful and a nice hotel to stay in when in the area. Breakfast is always good and has a variety of ethnic food as well as America foods. Rooms are always updated and well appointed. Depending on the staff member, they will remember your name.

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Helpful?
Thank Rod L
OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Timothy S. General Manager

Orlando, Florida
Reviewed 31 October 2016 via mobile

This is a great hotel to stay at when you visit Auburn. Good value for the price. Rooms are clean and nicely decorated. Good breakfast. It is located across the interstate from the shopping area known as Tiger town and has a movie theater next door. Overall a nice retreat and I would recommend this hotel.

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Thank orlandotravelgal
Mobile
Reviewed 23 October 2016

This is not the first time I have stayed at this property. It is currently undergoing a renovation and we were not told of the work. The carpet was being replaced on our floor and the hallway had a dirty musty smell. I also saw a razor left on the floor where the carpet was being replaced. I understand the...

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Helpful?
Thank phrunk
OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear Valued Guest, We want to apologize for not informing you about the carpet renovation at the hotel. We value you as guest and want to thank you for your concerns and your business. Again, we are sorry for the issue and have a great day. Tim Stanley General Manager

Summerdale, Alabama
Reviewed 15 September 2016 via mobile

The management of this property make extra effort to exceed the guests' expectations. The breakfast room becomes a lounge in the evenings. There was a manager's reception with wine, beer, and snacks on the evening I arrived. The hotel has obviously been recently renovated. Everything is clean and functioning.

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Helpful?
Thank StephSchaeckermann
Fortaleza, CE
Reviewed 7 September 2016

1 night stay on a recent business trip. Hotel is up to par with IHG standards. Service at reception was good and was on my way to the room quickly. Room was well equipped. WIFI is free of charge and free breakfast is included. No remarks. Had a good stay. Hotel is located close to highway.

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Helpful?
Thank AvdV80
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear AvdV80, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, it is pleasing to read that you had a commendable stay. Your patronage and feedback is very important to us as this is our best resource for...

Cranberry
Reviewed 12 August 2016 via mobile

My husband is a platinum member of Holiday Inn so we've stayed at a lot of them. This one was not a stand out. The spa was closed which was a very disappointing and the pool was cold and small. We spent a lot of time chasing the mulch out of the water that kept blowing in. Breakfast was fine...

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Helpful?
Thank JCStover
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear JCStover, Thank you for your patronage as an IHG Rewards Club Platinum member and for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our room and the service you received. However, I was concerned to see that you were not impressed with our...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to Opelika Auburn, is the Holiday Inn Express Hotel & Suites Opelika-Auburn, Alabama! We are conveniently located on I-85 at exit 58, just a short drive to downtown Auburn and Opelika. With our world class service and many Opelika-Auburn businesses, restaurants and attractions within minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Opelika-Auburn! This state-of-the-art hotel features special in-room amenities such as free wireless high-speed Internet access and 32 flat panel LCD TVs. We offer a variety of room types and suites to suit all travelers. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor whirlpool, outdoor pool, business center, wireless Internet access in all public areas and fitness center. Take advantage of some of our convenience amenities such as our guest laundry and complimentary Smart Start breakfast bar. Points of interest: Companies: Benteler, Donaldson, Briggs and Stratton, Gambro, Mando Hospitals: East Alabama Medical Center Universities: Auburn University AU Local attractions: Robert Trent Jones Golf Trail, Auburn Softball Complex, Chewacla State Park, Jordan Hare Stadium Stay Smart at the Holiday Inn Express and Suites Opelika-Auburn. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Opelika Auburn

Address: 1801 Capps Lndg, Opelika, AL 36804-7509
Region: United States > Alabama > Opelika
Price Range: RM437 - RM927 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Opelika Auburn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Opelika Auburn
Hotel Style:
#5 Business Hotel in Opelika
#5 Family Hotel in Opelika
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Opelika Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“314 nice and big”
 of 5 bubbles AnneK867, 28 Mar 2017 | Read review
“Ask for the suite”
 of 5 bubbles Michael_E_Mack, 27 Jan 2017 | Read review
“Stay at another hotel instead”
 of 5 bubbles VWG2016, 23 Feb 2016 | Read review
“First floor”
 of 5 bubbles charlessokowski, 7 Jul 2015 | Read review
“Third floor was nice as there is no noise above you.”
 of 5 bubbles TNgal, 1 Jul 2015 | Read review
5 of 5