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All reviewstiger townmanager's receptiongreat stayclean hotelmovie theater next doorlate at nightshopping centeryoung ladysausageworkout roombeds were comfortablefront desk clerkbiscuitsbreakfast areastaff was friendlyauburnhie
This was the absolute worse hotel experience ever! I was stuck at this dump for six weeks for job training. The staff is extremely lazy. I can count on one hand how many times was room was cleaned. The sheets nor shower curtain were changed...More
1 Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 15 June 2017
Hello Valued Guest,
Thank you for staying with us and for sharing your experience. It is indeed regrettable to learn that we failed to meet your expectations. Please accept our sincerest apologies for any inconvenience the level of service you received may have caused you....More
Front desk clerk was amazing. Super friendly and wonderful to all the guests. Room was huge and clean. Breakfast was delish. Will be back. Comfy bed. Quiet. Good night's sleep. There is some construction nearby but I couldn't hear it in my room.
This was our first stay at this hotel and we throughly enjoyed it. The room was clean, beds were soft, and hotel in general was quiet. The breakfast had a great variety of items and our dairy-allergic child had plenty to choose from. The staff...More
After a long day of travel, we were told at 3pm that our rooms were not ready because they had "many late check outs" when asked if we could leave our luggage to head out and get something to eat, they looked at us like...More
Thank Jean M
Response from OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 2 March 2017
Dear Valued Guest.
We are very sorry for not exceeding your expecations. We value you as our guest and want you to come bck and give us another chance. I spoke with the staff about your comments and explained to them how we dropped the...More
I was in town for a week on business and wanted a good place to lay my head. This was the place for me. Nice clean room, 24hr fitness room and business center. good breakfast friendly staff and not far from a shopping center and...More
Response from OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 29 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.