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All reviewsclean hotelmovie theater next doorlate at nightfantastic stayshopping areasausageyoung ladyworkout roombeds were comfortablefront desk clerkbiscuitsgreat place to staybreakfast areastaff was friendlyauburnhietiger
This is a great hotel to stay at when you visit Auburn. Good value for the price. Rooms are clean and nicely decorated. Good breakfast. It is located across the interstate from the shopping area known as Tiger town and has a movie theater next...More
This is not the first time I have stayed at this property. It is currently undergoing a renovation and we were not told of the work. The carpet was being replaced on our floor and the hallway had a dirty musty smell. I also saw...More
Response from OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 26 October 2016
Dear Valued Guest,
We want to apologize for not informing you about the carpet renovation at the hotel. We value you as guest and want to thank you for your concerns and your business. Again, we are sorry for the issue and have a great...More
The management of this property make extra effort to exceed the guests' expectations. The breakfast room becomes a lounge in the evenings. There was a manager's reception with wine, beer, and snacks on the evening I arrived. The hotel has obviously been recently renovated. Everything...More
1 night stay on a recent business trip. Hotel is up to par with IHG standards.
Service at reception was good and was on my way to the room quickly. Room was well equipped. WIFI is free of charge and free breakfast is included.
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 26 September 2016
I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, it is pleasing to read that you had a commendable stay. Your...More
My husband is a platinum member of Holiday Inn so we've stayed at a lot of them. This one was not a stand out. The spa was closed which was a very disappointing and the pool was cold and small. We spent a lot of...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 31 August 2016
Thank you for your patronage as an IHG Rewards Club Platinum member and for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our room and the service...More