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Phoenix X

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Phoenix X
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499 Reviews from our TripAdvisor Community

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Showing 499: English reviews
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Tupelo, Mississippi
Reviewed 5 days ago NEW

Phoenix 515 is perfectly furnished with a perfect view of the Gulf of Mexico from the living room and from the master bedroom. The large balcony is perfectly furnished and situated to get a perfect ocean breeze!

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Helpful?
Thank 2016ontheroadagain
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the amazing review! We are happy to know that you enjoyed your stay at Phoenix X. We hope you will stay with us again in the future!

Green Bay, Wisconsin
Reviewed 5 days ago NEW

Excelant service beautful condo unit great restarants lots of things to do from golfing to fishing to just relaxing on the beach or around the pool. Nice hot tubs wide sandy white beach. Great shopping at the outlet mall and the small shopping centers

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Helpful?
Thank michaeltA2956XT
brett_robinson_al, Manager at Phoenix X, responded to this review

We are glad to hear that you enjoyed your stay with us! Thank you for the great review and excellent rating. We would love to welcome you back for another relaxing stay soon!

Marietta, Georgia
Reviewed 1 week ago

Upon arrival, there was a small amount of trash throughout the unit. We also found the toilet had been used, when it was flushed, it overflowed all over the floor. We called the front desk and they sent maintenance. He came, fixed the problem but housekeeping never came to clean. My husband went down to ask for another unit. He...

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Thank augirl2017
Rockford, Illinois
Reviewed 1 week ago

The 3 bedroom condo was more than expected . . . roomy and open. Phoenix 10 staff was always very helpful. Our fear was the sounds from Florabama, especially during the weekend, would be distracting, but this didn't happen.

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Helpful?
Thank Charles P
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the amazing review! We are so pleased to know you enjoyed your stay and your condo! It's nice to know the staff was helpful. We thank you for visiting with us and we look forward to welcoming you again soon!

McDonough, Georgia
Reviewed 1 week ago

The staff was wonderful and very helpful! Phoenix X was nice overall with the different activities it has to offer. The condo was ok but does need some updating. The ice maker never worked past the first day; the kitchen is missing basic every day pots and pans, such as a frying pan or skillet, cookie sheet, etc; the couch...

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Helpful?
Thank Karen W
JanetBrettRobinson, Guest Relations Manager at Phoenix X, responded to this review

Karen W: Thank you for the compliment to our staff - I will pass along the praise to the manager there. I am disappointed to read the description of your condo. From your record, I cannot tell if you contacted the lobby desk. The kitchen supplies could have been replenished during your stay. the Property Manager will re-evaluate the condo...

Paducah, Kentucky
Reviewed 1 week ago

The room we stayed in was ok, but I have stayed at better places. The accommodations were decorated nicely, however the cleaning was not as I had expected. There was also construction taking place above us, therefore noises were heard ALOT.

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Helpful?
Thank Katrina B
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate your feedback. We hope that you will visit with us again in the future!

Eagan, Minnesota
Reviewed 1 week ago

We've run away from winter for the past 5 years and stayed at Phoenix X. The staff is warm and welcoming, friendly and courteous, while still being professional; they are like a part of our family while we're there. Lots of repeat visitors and friendships are easily made if you are looking to meet new people. The facility and grounds...

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Helpful?
Thank CamerareadySF
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you amazing five star review! It is a pleasure to know that you enjoyed your winter escape with us. Thank you for being a repeat customer...it's definitely a pleasure to have you. Thank you for choosing to visit with us once again and look forward to welcoming you and your family again in the near future!

Indiana
Reviewed 2 weeks ago

The condo we rented was not the best...it needed a kitchen update. Normally Brett-Robinson properties have the same cooking equipment ..that was not the case. The appliances were dated. We had to wash dishes, glassware and silverware before using.The beds and furniture were comfy. Condo was not the cleanest. Phoenix X's location was the plus. It is at the farthermost...

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Helpful?
Thank sunshine47711
brett_robinson_al, Manager at Phoenix X, responded to this review

Thank you for the wonderful review! We thank you for your honest feedback. It's a pleasure to know that the location was a plus doing your visit. We thank you for choosing to stay with us and look forward to welcoming you again soon!

Birmingham, Alabama
Reviewed 2 weeks ago

We came for a family getaway, and very much enjoyed our stay. The condo we stayed in was very clean and comfortable. The staff did a great job of attending to anything we requested. We vey much look forward to staying there again.

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Helpful?
Thank jdavisdental
brett_robinson_al, Manager at Phoenix X, responded to this review

Hi and thank you for the wonderful review! We are so glad that you enjoyed your condo and that everything was clean and comfortable, as well. We are happy to know that the staff was great and attentive. We thank you for choosing to stay with us and look forward to your next visit!

Hudsonville, MI
Reviewed 2 weeks ago

Family friendly, great beaches. The best part is that it is far enough from the crowds, but close enough for convenience. A bonus is there is a getaway for mom and dad right next door! Indoor pool is heated, but extra chlorine. Outdoor pool is cool and refreshing. Beach is large enough for everyone.

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Helpful?
Thank 137jkyo
brett_robinson_al, Manager at Phoenix X, responded to this review

Hi and thank you for the wonderful review! We are so glad that you enjoyed your beach getaway and all we had to offer...especially the mom and dad getaway! We thank you for choosing to stay with us and look forward to welcoming you again in the very near future!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
With gorgeous views of the Gulf of Mexico and the Bay, Phoenix X (Phoenix 10) is situated close to Perdido Key in Orange Beach. Enjoy the upscale condos and the many amenities as well as incredible beaches stretching for miles. The property offers 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens, a washer and dryer, and private balconies that overlook the Gulf as well as Orange Beach's back-bay treasures. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool, an outdoor pool, a kiddie pool, lighted tennis courts, hot tub and sauna, fitness room, Pickle Ball and Walley Ball, and barbecue grills, in addition to free Wi-Fi and on-site security. The building is located next to the Flora-Bama Lounge, approx. 10 miles east of Hwy. 59. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix X

Address: 29576 Perdido Beach Blvd, Orange Beach, AL 36561-3386
Region: United States > Alabama > Orange Beach
Number of rooms: 227
Also Known As:
Phoenix x Hotel Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix X staff and other travellers.
9 questions
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Maurice, Louisiana
1 month ago
6 months ago
Isola, MS
over a year ago
Beaumont, Texas
over a year ago

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Questions? Get answers from Phoenix X staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We will ask for this same unit again in the future!”
2016ontheroadagain, 18 Apr 2017 | Read review
“The room was not cleaned to my expectations. There was sand on the floor to the extent that I had to sweep the floor myself. With the fact there is a cleaning fee, I think the management company may want to check into checking the cleaning of the rooms.”
475katrinab, 11 Apr 2017 | Read review
“Great set up. Very nice.”
Livehappy63, 23 Mar 2017 | Read review
“The parking garage is on the east side ,so the closer you are to it ,the shorter the walking distance for groceries etc.”
bobcox2610, 20 Mar 2017 | Read review
“Bring your own cleaning items. One extra blanket provided. Hopefully it will be warmer when you are there.”
sandyj916, 17 Mar 2017 | Read review
5 of 5