We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (86)
Room & Suite (25)
Pool & Beach (19)
Overview
  • Excellent52%
  • Very good24%
  • Average14%
  • Poor8%
  • Terrible2%
Travellers talk about
“splash pad”(122 reviews)
“brett robinson”(73 reviews)
“the kitchen”(71 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Phoenix V
Hotel deals
Offers from Phoenix V
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (951)
Filter reviews
951 results
Traveller rating
484
229
136
82
20
Traveller type
Time of year
LanguageEnglish
484
229
136
82
20
Show reviews that mention
All reviewssplash padbrett robinsonthe kitchenindoor poolfamily vacationtennis courtsshort walk to the beachgreat condoa great vacationseveral yearsbeach vacationtoilet paperwasher and dryergulf shoresgreat viewspring breakliving room
FilterEnglish
Updating list...
1 - 5 of 951 reviews
Reviewed yesterday via mobile

I booked a 4 person condo (unit 1411)for my family and paid in full for our stay. I have a family of 6. (My husband and daughter would only spend a small amount of time with us and could stay with my family who is...More

1  Thank Douglas G
Reviewed 5 days ago

We paid for a premium unit and I'm not sure what we paid for. The fixtures were failing of the wall. The bathrooms were very small with the toilet very close to the shower. The privacy on the deck was non-existent. Broken kitchen equipment and...More

Review collected in partnership with this hotel
Thank strandbergs2018
Response from Vicki C, Guest Relations Manager at Phoenix VResponded 2 days ago

Thank you for reviewing your stay. I would like to learn more about the details of your unit, so for your privacy can you please email your reservation number to info@brett-robinson.com. I am forwarding your review to our housekeeping manager so that she may address...More

Reviewed 5 days ago

I've stayed at the Phoenix East many times over the past ten years but due to a glitch, I was re-routed to the Phoenix V this time and it was a bit of a nightmare. First, it was spring break and kids were running around...More

Review collected in partnership with this hotel
Thank 406jjohnson
Response from Vicki C, Guest Relations Manager at Phoenix VResponded 5 days ago

Thank you for taking the time to review your stay. This time of year is very busy, and we try to maintain a family friendly environment as much as possible. I will forward your review to our security director so that he may address the...More

Reviewed 1 week ago

What an amazing place to spend our vacation! We enjoyed our time there with a very large group of friends which had multiple condos rented. Our condo, 402, had a wonderful view of the Gulf and also had all the amenities of home. Phoenix V...More

Review collected in partnership with this hotel
Thank Patrick C
Response from brett_robinson_al, Manager at Phoenix VResponded 5 days ago

Thank you for the 5 star review!! We are thrilled to hear that you all enjoyed a wonderful time with us!!! Thank you for making us your home away from home at the beach!! We look forward to welcoming you back again soon for another...More

Reviewed 1 week ago

The room was great. Everything we needed was furnished. Beach keep so very nice! We definitely be back! The only thing I would like to see would be weights in the fitness room and the ability to get in earlier. Many people workout out very...More

Thank Jennifer M
Response from brett_robinson_al, Manager at Phoenix VResponded 1 week ago

Thank you for the 5 star review Jennifer!! We appreciate your feedback and will be sure to have our management team address your suggestions as we continue to strive towards providing the best guest experiences in the area. Thank you again for being our guests!!...More

View more reviews
Best Value Properties in Orange Beach, AL
See all 18 hotels in Orange BeachSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$183 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (86)
Room & Suite (25)
Pool & Beach (19)
Family and Play Areas (3)
Questions & Answers
Ask a question
donna r
23 October 2017|
AnswerShow all 4 answers
Response from queenmomma | Reviewed this property |
All areas were nice and clean. If i recall right though, none of the rooms are where you can walk directly out of your room onto the back where the pool and beach are. I think they are all atleast one level up.
1
Vote
bolentabby
6 October 2017|
AnswerShow all 3 answers
Response from NayNay1967 | Reviewed this property |
Maybe 2 miles.
0
Votes
Amy M
18 August 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Amy: Neither pool at P4 or P5 is zero entry. Phoenix V has an incredible water splash park for the little ones. Unfortunately, if you are staying at Phoenix V, you cannot use the facilities at Phoenix IV.
-1
Votes
Room Tips
"Find a different company to rent from. Lots of wonderful condos in the orange beach/gulf shores area."
Read review
"Get the water situation fixed and communicate better with guests, owners, etc. Also, get a better handle on..."
Read review
"None. Excellent"
Read review
"stay outside the Phoenix chain"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing