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Fairfield Inn & Suites Orange Beach

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Fairfield Inn & Suites Orange Beach
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Gretna, Louisiana
Reviewed 1 week ago

We were in a king room at the end of the hall on the second floor--Room 229. The first night, I felt something crawling on me but I figured I was over-reacting. The second night, we were exhausted from shopping all day. The third night, we decided to relax and watch football games. For some reason, I looked under the...

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Helpful?
Thank busedteach
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

We appreciate you taking the time to review our hotel. We understand feedback is important and we do want to hear from our guests. With that said, we take the good and also the "need to improve" in stride. When guests arrive we collect payment up front. Gone are the days of paying at check out and most guests understand...

New Orleans
Reviewed 2 weeks ago

I needed to find a hotel for two nights for a friend's wedding. This was the best deal in town and I understand why. My room (double bed) and bathroom were not clean and the curtains were not able to even close. The room smelled stale and moldy. There were drapes hanging down, but the actual curtain was designed for...

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Helpful?
Thank Alaina M
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Orange Beach with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

Troy
Reviewed 3 weeks ago

This trip was supported by my job for me to experience more training to help me be more efficient at my job. Because I would be gone overnight and am the primary caregiver for my mother,I was allowed to take her with me. The amenities and accommodations were wonderful in helping my Mother's visit be more enjoyable in my absence...

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Helpful?
Thank Nona M
Orlando, Florida
Reviewed 29 November 2016

hotel is located close to all things in Orange Beach, AL. we stayed here while others in our family stayed on the beach. we had the free breakfast every morning, and the beds were comfortable. housecleaning staff did not clean our room for us, guess they forgot??!! hotel staff was willing to offer us extra night for free, but we...

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Helpful?
Thank Rich M
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. We look forward to your next arrival.

Reviewed 27 November 2016

Stayed two weekends(Fri - Sun) in row for soccer playoffs in Foley. Stayed in suite the first weekend. Clean and spacious. The main road in Orange Beach is under construction so makes it difficult to access from the west. Close to Publix and many restaurants and a Starbucks

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Helpful?
Thank Patrick P
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. Hopefully the construction will be done by the next time you visit. We look forward to your return.

Knoxville, Tennessee
Reviewed 27 November 2016

We moved to the Fairfield Inn and Suites because the place we usually stay, Perdido Beach Resort, was booked for the second part of our visit in Orange Beach/Gulf Shores. It's fine, but it's not on the beach and you can't even see the beach. We were told it was "on the water." The "water" would be a little man-made...

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Helpful?
Thank Cynthia M
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

Chicago, Illinois
Reviewed 15 November 2016

We stayed in this Hotel 3 nights. Customer service is excellent. Karen is very nice, helpful, thoughtful. Breakfast is awesome. Staff is friendly. Beach is across the street.Beds are comfortable. Groseries stores and restaurants are very close. Nice pool. We enjoyed and glad to stay in this Hotel.

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Helpful?
Thank 224Belka
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

We are so excited that you had a wonderful time staying with us at Fairfield Inn Orange Beach. Thank you for the wonderful compliments. We look forward to you staying with us again soon.

Lake City, Florida
Reviewed 15 November 2016

I was very pleasantly surprised with the size of the suites at this hotel. There was a separate room with a sleeper sofa and TV. Then the bedroom area with a TV. The bathroom was large also. The wifi worked well and the beds were comfortable. There were some marks on the wall that looked like something had been spilled...

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Helpful?
Thank travlingal51
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Huntsville, Alabama
Reviewed 12 November 2016

So first -- the property itself. It's dated. They appear to be incrementally improving things, but the hard assets in the room are definitely worn, tired, and DIRTY. The furniture is chipped and beaten up. But the bathroom appears to have been remodeled fairly recently, and it's nice. I appreciate that there is actually an exhaust fan in the bathroom....

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Thank Witsendstrs
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Our number #1 goal is for every guest to have a memorable experience while staying here. While we appreciate the feedback, we take the good and the not so good in stride. You can’t and won’t succeed if you don’t hear from your guests. We are to begin renovations in 4 weeks. We recognize it is time to get our...

Tampa, Florida
Reviewed 9 November 2016 via mobile

I only stayed here one night but it definitely filled the bill. The bed was very comfortable - which my aching back welcomed - and the breakfast was quite fulfilling. Little things mean a lot, and so I actually appreciate the complementary USA Today. But, little things mean a lot and the not-so-nice desk in my room and cheesy old...

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Helpful?
Thank BRW928
kmorrisFairfield, Director of Sales at Fairfield Inn & Suites Orange Beach, responded to this review

Thank you for staying with us at Fairfield Inn & Suites Orange Beach. Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Next month we start remodeling our guest rooms and will have a brand new look early spring....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites Orange Beach

Address: 3111 Loop Rd, Orange Beach, AL 36561-6198
Region: United States > Alabama > Orange Beach
Price Range: RM380 - RM1,251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Orange Beach 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Orange Beach Hotel Orange Beach
Fairfield Inn And Suites Orange Beach
Fairfield Inn Orange Beach
Hotel Style:
#3 Family Hotel in Orange Beach
#4 Business Hotel in Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Orange Beach staff and other travellers.
17 questions
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over a year ago
Madison Al
2 months ago
6 months ago

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Questions? Get answers from Fairfield Inn & Suites Orange Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not worth $99 a night during December.”
 of 5 bubbles busedteach, 8 Jan 2017 | Read review
“book or ask for the suites instead of the regular hotel rooms.”
 of 5 bubbles richm874, 29 Nov 2016 | Read review
“get a suite, northern side has view of a lagoon”
 of 5 bubbles E6468RNpatrickp, 27 Nov 2016 | Read review
“Ask for upper floor for better view. But it's still not very good.”
 of 5 bubbles cmmoxley, 27 Nov 2016 | Read review
“See the review”
 of 5 bubbles Witsendstrs, 12 Nov 2016 | Read review
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