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Traveller (68)
Room & Suite (22)
Pool & Beach (21)
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Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“brett robinson”(50 reviews)
“the kitchen”(41 reviews)
“enjoyed our stay”(25 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Reviews (552)
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Traveller rating
264
143
85
42
18
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LanguageEnglish
264
143
85
42
18
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All reviewsbrett robinsonthe kitchenenjoyed our stayfamily vacationindoor poolgreat condoliving roomgreat tripgreat place to stayview from the balconyup to datepatio furnituretoilet papergulf shoresgreat viewphoenixunit
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21 - 25 of 552 reviews
Reviewed 25 October 2017

Phoenix III is located in a central location close to everything one would need. It was clean and the staff was extremely helpful. We preferred the beach so did not use the pool but it looked inviting. We definitely would stay there again!

Review collected in partnership with this hotel
Thank danonnec2017
Response from brett_robinson_al, Manager at Phoenix IIIResponded 26 October 2017

Thank you for the 5 star review!!! We are happy to hear that you enjoyed the central location of our property as well as the hospitality of our staff!!! Come back and see us again soon for another fantastic stay at the beach!!!!

Reviewed 25 October 2017

Great location, very clean. We’ve been 2 years in a row and will be back next fall. Beach is super nice and the location is perfect for entertainment. So many great restaurants in the area. Great for families.

Review collected in partnership with this hotel
Thank Matt L
Response from brett_robinson_al, Manager at Phoenix IIIResponded 26 October 2017

Thank you for the 5 star review Matt!! We are thrilled to hear that you enjoyed the location of our property as well as its cleanliness!!! Thank you again for being our guests!! We look forward to welcoming you back again next year!!!

Reviewed 25 October 2017

Room has fantastic view, on 15th (top) floor and you can hear the ocean waves from the balcony. The furniture looked good but mattress and sheets are rough. Like sleeping on paper, or trying to sleep. Mattress needs a topper on it. Vanities and countertops...More

Review collected in partnership with this hotel
Thank cindydwil
Response from Vicki C, Guest Relations Manager at Phoenix IIIResponded 15 November 2017

Thank you for such valuable feedback! I will forward your review to the appropriate departments so that they may be aware. We hope to see you the next time you are in Orange Beach!

Reviewed 24 October 2017

Everything was nice with friendly staff. Stated I might have to bring my own towels etc. But, with what was furnished in house already was plenty. Will stay there again fall break next year. A bird did fly in my room though.

Review collected in partnership with this hotel
Thank pagerjmp1
Response from brett_robinson_al, Manager at Phoenix IIIResponded 26 October 2017

Thank you for the 5 star review!!! We are happy to hear that you enjoyed the friendliness of our staff as well as the furnishings of your condo!! Thank you again for being our guests!! We can't wait to see you again next year!!!

Reviewed 24 October 2017

Stayed here many times and planned on staying lots more. Room and building very nice and clean. Workers very nice. The furniture in the condo we stayed in could use updating but other then that everything was great.More

Review collected in partnership with this hotel
Thank moms77
Response from brett_robinson_al, Manager at Phoenix IIIResponded 26 October 2017

Thank you for the 5 star review!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to upgrade and enhance our property. Thanks again!!! We are happy to hear that you enjoyed the cleanliness of...More

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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Heated pool
Details
Price range
US$242 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$242 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (22)
Pool & Beach (21)
Family and Play Areas (4)
Questions & Answers
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RebeccaJoyce949
18 August 2015|
AnswerShow all 2 answers
Response from submom1 | Reviewed this property |
I'm sure there are but I haven't used them. The Phoenix III front desk would be able to give you suggestions for florists! They are very helpful folks.
0
Votes
Room Tips
"The elevator will not take you to the level of the floor."
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"3 bucks I do believe."
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"We had to take the knob off the cabinet in order to use the stove. The beds were not the most comfortable In..."
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"Toilet ran constantly. The chairs on the balcony sat up too straight and were very uncomfortable on the back..."
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