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Phoenix IV

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Phoenix IV
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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Reviewed 4 days ago NEW

Condo was okay for the most part. The living room furniture was old and noticeably dirty, killed three cockroaches before setting out poison, dryer squeaked (loudly), had some issues with the dishwasher draining.

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Helpful?
Thank WISturz
JanetBrettRobinson, Guest Relations Manager at Phoenix IV, responded to this review

WISturz: Thank you for taking the time to review your stay with us although it is disappointing to read. We work hard to offer comfortable and attractive accommodations and we all feel badly when we fall short. The Property Manager will contact the appropriate staff to address any issues found here. We certainly hope you and your family were still...

Weaver, AL, United States
Reviewed 4 days ago NEW

I've stayed in basically all of the Phoenix properties and they're all great. Granted the newer ones are more luxurious, but you just cannot beat the prices and less crowded atmosphere at the older buildings. Just because they're older don't let that turn you away, they've been well maintained and updated. Nice place. Nice price. I don't need the frills...

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Helpful?
Thank Justin S
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you so much for the wonderful 5 star review! We thank you so much for your kind words. It's such a pleasure to know we have your continued support. We thank you for choosing to stay with us and look forward to your next visit.

Reviewed 1 week ago

View from unit was good. Sunrise and sunset not visible from balcony. Very well appointed and the 2 king beds were nice. May is is great time to visit, not crowded and not too hot. The beach is clean and wide, and the boardwalk access is impressive.

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Helpful?
Thank rickpG1202FG
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for the nice review. We are glad to hear you enjoyed your stay with us and we would love to welcome you back for another beach getaway soon!

Reviewed 1 week ago

We loved this particular room. The owners have done a great job in making the condo feel like a home away from home. We'll definitely request this specific room again the next time we visit Orange Beach

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Helpful?
Thank terrio870
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for the great review! We are glad to hear that you enjoyed your stay with us! We hope to welcome you back for another beach getaway soon!

Reviewed 1 week ago

Poor room. Coffee maker not working properly. Toilet paper holder broken in bathroom . Carpet was not clean. I had to personally purchase air freshener for the room in order to stand the smell. Not a good experience .

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Helpful?
Thank amy_ward79
JanetBrettRobinson, Guest Relations Manager at Phoenix IV, responded to this review

amy_ward79: Thank you for reviewing your recent stay with us although I am disappointed that your room as to your liking. The Property Manager will re-evaluate your condo and make any necessary repairs or changes. The housekeeping supervisor has also been notified to address any issues found. We hope you and your family were able to enjoy our beautiful coast...

Orange Beach, Alabama
Reviewed 2 weeks ago

We have stayed at the Phoenix IV on several occasions and have always loved the accommodations and the location. This time was no exception. The condo was furnished well and the beach view from the 12th floor was great. The only reason I did not give it a 5 is that, like me, it is starting to show its age...

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Helpful?
Thank johnpattibirchett
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you so much for the amazing review! We truly appreciate your loyalty and continued support! We thank you for your honest feedback. We look forward to welcoming you again soon!

Reviewed 2 weeks ago

The condo did not have a measuring cup. The beds in one of the bedroom (twin beds) needs replacing. You could not sleep on them. They were awful!!!! The carpet was dirty in the bedrooms especially the master bedroom by the door. Not a very good experience in condos. We are use to much cleaner and nicer ones at Phoenix...

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Helpful?
Thank jsiddall
JanetBrettRobinson, Guest Relations Manager at Phoenix IV, responded to this review

jsiddall: Thank you for taking the time to review your stay. The Property Manager will re-evaluate the condo and address any issues found. We certainly want to offer comfortable and attractive accommodations and will work hard to do so. Your check in desk can be contacted at any time during your stay. A measuring cup is a standard part of...

Reviewed 4 weeks ago

Everything was great except for the queen bed it was very noisy. Was impressed that there was everything you needed in the kitchen. The furniture was very nice and comfortable. Loved that you could eat on the patio.

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Helpful?
Thank 622marla
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for the great five star review! We are so glad to know that you enjoyed your stay with us. We are happy to know that the room was to your liking and everything was nice and comfortable. We thank you for choosing to stay with us and look forward to welcoming you again soon!

Reviewed 4 weeks ago

Condo was great for what we needed! We love Orange Beach, have vacationed multiple times. Facility was clean, and of course beach is beautiful. Love that condo had bedrooms spaced apart, great for traveling with teenagers!

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Helpful?
Thank NorthernBeachLover
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for taking the time out to give us this amazing review! We are happy to know that you enjoyed the condo for your visit. We thank you for being a repeat customer, it lets us know that we are doing something right. We thank you for your honest feedback and look forward to welcoming you again soon.

Reviewed 4 weeks ago

Had a wonderful time. The room was excellent, clean, comfortable and well maintained. Hope to get same room when I return. Great view of the beach from the balcony. Could watch teenagers from balcony without hanging out at pool side and cramping their style-- LOL.

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Helpful?
Thank susie_fitzhugh
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for taking the time to write this amazing five star review! We are so pleased to know that you enjoyed your stay with that and that the room was excellent, clean, comfortable and to your liking. We thank you for choosing to stay with us and look forward to welcoming you again during your next visit!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax on the beach with all your needs taken care of at Phoenix IV (Phoenix 4). Phoenix IV condos offer supreme beach comfort, plenty of space, Gulf-front views, and amenities to spare that will ensure you have a wonderful vacation at your home away from home. With condos able to sleep as many as 10, Phoenix IV is a great place to reunite with friends and family and have the space to enjoy a beach vacation under the same roof. In addition to the beach, Phoenix 4 offers indoor and outdoor pools, along with a children's pool, and hot tubs and saunas for some rest and relaxation. Phoenix IV Orange Beach is close to all of the great entertainment, shopping, and restaurants of Orange Beach and Gulf Shores. Be sure to try the great seafood for which our region is known, from delicious red shrimp to snapper and grouper. Check out the local fishing scene in one of our fishing charters, or go dolphin-watching to see those beautiful creatures in action and make memories for a lifetime. The building is located 4 miles east of Hwy. 59. A full-time, on-site staff is available to all Brett/Robinson guests. ... more   less 

Additional Information about Phoenix IV

Address: 24250 Perdido Beach Blvd, Orange Beach, AL 36561-3085
Region: United States > Alabama > Orange Beach
Price Range: RM1,023 - RM2,507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix IV 3.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Phoenix Iv Hotel Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix IV staff and other travellers.
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Questions? Get answers from Phoenix IV staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 4002, ground floor, nice one bedroom unit”
justinsF2632KL, 23 May 2017 | Read review
“The only suggestion would be to upgrade the Stove...outside of that, a great Condo!”
570glenf, 11 Apr 2017 | Read review
“Great experience! However, It could use a larger hot water heater. The condo sleeps 10-12 and we had 8. We constantly ran low on hot water.”
Sherrid721, 28 Mar 2017 | Read review
“Great room. Awesome big TV(we watched a lot of football)”
jojost, 11 Jan 2017 | Read review
“Everything was PERFECT,. We didn't need ANYTHING, except more time!”
13angelinab, 1 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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