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04/02/2018 05/02/2018
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    Phoenix East

    27100 Perdido Beach Blvd, Orange Beach, AL 36561-3242
    +1 855-338-5787
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    04/02/2018 05/02/2018
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    Traveller (34)
    Room & Suite (19)
    Pool & Beach (16)
    Overview
    • Excellent60%
    • Very good24%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Meeting Rooms
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Offers from Phoenix East
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    Write a ReviewReviews (393)
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    21 - 25 of 393 reviews

    Reviewed 13 September 2017

    Cons- Staff at this condo was very rude! When checking in no one wanted to help, when I was the only one in line. The 2nd morning a security person knocked on the door at 8 and told us to stop moving furniture because we...More

    Review collected in partnership with this hotel
    Thank Kayla M
    Response from Vicki C, Guest Relations Manager at Phoenix EastResponded 20 September 2017

    Thank you for taking the time to review your stay at Phoenix East. I am so very sorry to hear about your negative experience. I assure you this is not typical of our staff, and the issues you experienced will be followed up upon by...More

    Reviewed 13 September 2017

    My girlfriend and I both loved the condo at Phoenix East. It was so nice and well decorated. The view was amazing. The staff was very nice. We will come back! It was so close to the restaurants we visited.More

    Review collected in partnership with this hotel
    Thank jpmurdock1960
    Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

    Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed the location of our property as well as the hospitality of our staff!!! Thank you again for being our guests!! We look forward to welcoming you back again soon for...More

    Reviewed 13 September 2017

    It had been three years since our last visit to Phoenix East. It had appeared that even though the outside of the building was being painted, the overall appearance of the building was showing age. The workout facility needed attention with the equipment, and the...More

    Review collected in partnership with this hotel
    Thank jgofney
    Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

    Thank you for the review!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We hope to see you again in the...More

    Reviewed 13 September 2017

    Very disatisfied with rental unit. My wife was recovering from pneumonia and so looking forward to fresh salt air and sunshine relaxing on balcony, but this unit no 107 at Pheonix East had no outside balcony. Felt like we were staying in a glass box....More

    Review collected in partnership with this hotel
    Thank Q2693BKroberta
    Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

    Thank you for your feedback! We are disappointed to hear this and will be sure to have our management team discuss your concerns as we continue to upgrade and enhance our property. Thank you again for being our guests! We hope to see you again...More

    Reviewed 8 September 2017

    The Phoenix condos are always amazing and this property was no less than what was expected. The condo was absolutely beautiful! The staff was so friendly, but of course we knew they would be! Will definitely stay again!More

    Review collected in partnership with this hotel
    1  Thank Morgan J
    Response from brett_robinson_al, Manager at Phoenix EastResponded 11 September 2017

    Thanks for the 5 star review Morgan!! We are thrilled to hear that you all had another amazing stay with us!! Thank you for choosing us to be your home away from home at the beach!!! We are looking forward to welcoming you back again...More

    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix East Hotel Orange Beach
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    Traveller (34)
    Room & Suite (19)
    Pool & Beach (16)
    Hotel & Grounds (14)
    Family and Play Areas (4)
    Bathroom (3)
    Nearby
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    Questions & Answers
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    Room Tips
    "There had been several updates in the condo which were nice. The only suggestion is they would benefit from..."
    Read review
    "needs kitchen & bath updates & definitely sheets that fit the bed - BIG frustration.."
    Read review
    "Spend a little extra and get a nicer room."
    Read review
    "Sliding Balcony door an hand rail needs attention. Ice maker. Update furniture. Please continue to keep the..."
    Read review
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