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Traveller (64)
Room & Suite (31)
Pool & Beach (12)
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Overview
  • Excellent56%
  • Very good23%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“brett robinson”(58 reviews)
“next year”(34 reviews)
“the kitchen”(40 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (696)
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Traveller rating
373
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29
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LanguageEnglish
373
165
82
47
29
Show reviews that mention
All reviewsbrett robinsonnext yearthe kitchenenjoyed our staynice propertyfamily vacationcondo unitmaster bedroomgreat amenitiesgreat condoperdido passindoor and outdoor poolsgreat vacationup to datetennis courtsspring breakwasher and dryer
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21 - 25 of 696 reviews
Reviewed 11 April 2018

Nice unit. Obstructed view of the beach by large piles of sand. No lounger on balcony. We enjoyed our stay, we had to book last minute and was glad to get this unit. The interior was nice. Bed is extra firm.

Review collected in partnership with this hotel
1  Thank nrtw2016
Response from brett_robinson_al, Manager at Phoenix VIIResponded 12 April 2018

Thank you for the great review!!! We are happy to hear that you enjoyed your stay with us!! Thank you again for being our guests!! We hope to see you again in the future!!!

Reviewed 11 April 2018

Comforters were stained, baseboards and heat vents covered in dust and hair. Wall in shower had hair on it from previous guest. Elevators were littered and had not been taken care of . Building is showing it's age but livable if it were clean! There's...More

Review collected in partnership with this hotel
Thank cradical2018
Response from Vicki C, Guest Relations Manager at Phoenix VIIResponded 30 April 2018

Thank you for reviewing your stay. Brett-Robinson strives to keep all of the guest areas clean for our visitors. I will forward your review to the housekeeping manager so that she may address the issues you have mentioned in your review with her staff.

Reviewed 11 April 2018

This is our 4th year staying in a Phoenix condo, our first time at Phoenix VII. We really love the condos size, balconies overlooking the gulf, pools & beach access. The room we had this year was absolutely beautiful & updated (7813).

Review collected in partnership with this hotel
Thank animarie03
Response from brett_robinson_al, Manager at Phoenix VIIResponded 12 April 2018

Thank you for the fantastic review!!! We are thrilled to hear that you enjoyed the size of your condo as well as our pools and beach access!! Thank you again for being our guests!! We look forward to welcoming you back again soon!!!

Reviewed 11 April 2018

Always love getting away to Orange Beach and staying at Phoenix VII! Very friendly staff. Beautiful view of beach from balcony. Kitchens are stocked well for cooking. Clean and neat. Pools taken care of. Nice place to stay.

Review collected in partnership with this hotel
Thank dumplin270
Response from brett_robinson_al, Manager at Phoenix VIIResponded 12 April 2018

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed the hospitality of our staff as well as the cleanliness of your condo!! Thank you again for being our guests!! We hope to see you again soon!!!

Reviewed 11 April 2018

We stayed at the Phoenix VII and loved it. We will definitely be back. The beach was absolutely wonderful. Our room was clean and had everything that we needed. Our room was not ready when we arrived so they compensated us with free beach chairs...More

Review collected in partnership with this hotel
Thank aparmeter
Response from brett_robinson_al, Manager at Phoenix VIIResponded 12 April 2018

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed the cleanliness of your condo as well as the hospitality of our staff!! Thank you again for being our guests!! We look forward to welcoming you back again soon for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (31)
Pool & Beach (12)
Family and Play Areas (3)
Questions & Answers
Ask a question
ldasz
30 May 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
yes, the master typically has a walk in closet and the 2 additional also have closets for your belongings. Enjoy your stay here! Please ask if you have additional questions.
1
Vote
Debbie C
19 April 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
Hello. At least from Brett Robinson Vacation Rentals, only guests staying in condos designated as smoking permitted are allowed to smoke on the balcony. A guest staying in a condo designated as non-smoking is not allowed... More
0
Votes
kate l
1 January 2017|
AnswerShow all 6 answers
Response from Bruce Y | Reviewed this property |
50 yards.
0
Votes
Room Tips
"Equip the kitchen a little better."
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"Get the ground floor for convenience to both the pool and Gulf"
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"All the rooms we’ve been in are very nice!"
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"The basement rooms have no view of the beach, but access to the pool is excellent."
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