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Hilton Garden Inn Orange Beach

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Hilton Garden Inn Orange Beach
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1,193 Reviews from our TripAdvisor Community

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Showing 1,187: English reviews
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Montgomery, Alabama
Reviewed 3 days ago NEW

We stayed in the hotel mid-March 2017 for my son's birthday and the staff were VERY hospitable. From comments made on their social media page, the staff discovered that my son's birthday would occur during our stay. On his birthday, Guest Relation surprised my son (and everyone else in our party) with a birthday cake, balloons, candy, and other gifts....

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Helpful?
Thank Monica S
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you so much for your candid review of your recent stay with us. It was our pleasure to provide a location for you to be with your family and I am so happy to hear that you and your son had a great experience with us, even through our renovation. I will be sure to pass your compliments along...

Fayetteville, Tn, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 October 2016

This is my first choice every time we come to Orange Beach! The staff, every single one, instantly recognize us and treat us like family, with the upmost respect, and make us not want to leave! Will continue to choose Hilto Garden Inn every time! We feel like we are at home here. We are always greeted with a smile...

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Helpful?
2Thank Ashley Burk R
About Hotel's Favourite Review
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

Ashley Burk R, Thank you so much for taking the time to write a review on our hotel. We are so proud and happy you choose to stay with US when you travel to the Alabama's beautiful Gulf Coast. I want to thank you from the bottom of my heart for all of the kind words in regards to our...

Saline, Michigan
Reviewed 4 days ago NEW

The location is fantastic, being directly on the beach. That's about the only good thing to say. The bathroom has no towel bar, none! There was ketchup on the floor of the balcony. The hot tubs are just hot; no usual bubbling like you pay for. The hotel is under remodeling now. The bad thing is they don't discount the...

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Helpful?
Thank roysJ6123ZM
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive...

Reviewed 4 days ago NEWvia mobile

We stayed at this hotel 4 nights in March. All family loves it. Beautiful beach, nice size pool, friendly staff. We will visit again. Even though there was a construction during our stay we haven't heard any noise. Even construction guys were very kind. Rooms are specious

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Helpful?
Thank Didem G
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you so much for your great review of our hotel. We are thrilled you enjoyed your stay with us and that we were able to provide a great and memorable experience. We recognize that you have a choice in where you stay...so we'll go the extra mile to make you feel at home. Thank you for choosing Hilton Garden...

Chattanooga, Tennessee
Reviewed 5 days ago NEW

So much fun staying at this hotel! We barely left the property and enjoyed our easy access to the beach and pool. Fun atmosphere and clean rooms. The beds were comfy and rooms tidy upon checkin. Nice complimentary coffee and toiletries. Had some trouble with WiFi but enjoyed being unplugged. Would recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank melissadI1456SN
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you so much for taking the time to review your recent experience with us. We are happy to hear that you had a great stay with us and that you were able to enjoy a few of our amenities as well. I will be sure to pass your compliments along to the rest of our team as well. We...

Osceola, Wisconsin
Reviewed 1 week ago

The staff was awesome, which was the best thing about this run down/old hotel! We were in a handicapped room with a roll in shower, which caused a major flood every time we used it. Very poorly designed & no handicapped toilet in a handicapped room! Room was very small for our use with a power wheelchair & pool area...

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Helpful?
1Thank DBuzz2017
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are very happy to read that you found our team to be great and you enjoyed our breakfast. However, we apologize for letting you down on some aspects of your stay. The feedback we receive from our valued guests,...

Reviewed 2 weeks ago via mobile

My wife and spent a weekend at the Hilton garden inn in February. We are Hilton diamond members and have stayed at a lot of hilton hotels all over the world. On the plus side, the staff members we all wonderful and friendly, from the front desk at check in, the maintenance guys and the people staffing the breakfasts. The...

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Helpful?
Thank TravelingShouldBGr8
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you for sharing your experience regarding your recent stay. Your feedback is important in our continuous drive for excellence. I am concerned to read that we have left you with a less than memorable experience. Please allow me to apologize for the poor experience and service issues you had during your stay. Our team prides themselves on delivering a...

Selma
Reviewed 2 weeks ago

I was very disappointed with the toilet in my room, and conditions of the elevators, pool area, and exercise room. The outside looks fine and the lobby looks great. However, when you get beyond the lobby that's when things began too go down hill fast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank timothysJ2401WS
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you for taking the time to share your recent experience with us. I am disappointed to learn that you encountered issues during your stay and I sincerely apologize. Unfortunately, your experience was not the same as many of our other satisfied customers have received. We will share your comments with our team to improve our consistency in providing excellent...

Madison, Alabama
Reviewed 2 weeks ago

Very polished front desk staff. Newly refurbished entrance and restaurant area. Many rooms under construction, however, construction workers were very unobtrusive. I would have preferred some temporary carpet tiles in the elevator floors but it did not distract from my overall experience. I will return to this establishment.

Review collected in partnership with Hilton Garden Inn
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Thank brucecE7940YX
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you so much for taking time to let us know about your recent stay in our hotel. We are thrilled you enjoyed your stay with us. We recognize you have a choice in where you stay...so we'll go the extra mile to make you feel at home. Thank you for choosing Hilton Garden Inn Orange Beach. We look forward...

louisiana
Reviewed 3 weeks ago

the pillows and mattress need to be replaced. Which I was told would happen because they were in the process of renovating the hotel. We stayed in Sept of 2016 and that visit was very nice the staff has always been very accommodating.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ktahoe
Liz R, Front Office Manager at Hilton Garden Inn Orange Beach, responded to this review

Thank you for taking time to share your experience with us. I do apologize you were not comfortable during your stay with us, we are in the process of getting everything right for our guest. We do try and make you feel at home away from home, and we strive to make that happen. We do thank you for choosing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
From the moment you walk into our lush lobby – decorated in shades of green, with breezy curtains and paper lanterns that look as if they could float into the sunny summer sky, you’ll discover why our guests return to Orange Beach again and again. Our focus is on your family, and giving you everything you need to create unforgettable memories, from our convenient setting to our luxurious pools and hot tubs, comfortable rooms and hospitable service 24 hours a day. We’re committed to making your Orange Beach vacation one to remember, so be sure to introduce yourself and ask for anything you need to make your stay better. Our spectacular views and convenient location near Orange Beach and Gulf Shores, Alabama, also make our beachfront hotel a perfect place to host weddings, reunions or corporate events. We offer equipment rentals and complimentary amenities to maximize your meeting. With hot, made-to-order breakfast and limited lunch from our Garden Grille Cafe, a lobby bar and poolside tiki bar, free Wi-Fi and 24-hour business and fitness centers – not to mention that view – there’s really no reason to leave our Orange Beach Alabama hotel. But if you decide to get out, we’re centrally located near dining, entertainment, shopping and watersports. You can try anything from parasailing to paddle boarding just outside our doors. We want to help you get to know Orange Beach and fall in love with this remarkable destination for business and leisure travel. So tell us what you like to do, and we’ll tell you where to find it. We’re located near major local attractions in Gulf Shores, Alabama and Orange Beach, Alabama including Tanger Outlet Mall, The Wharf at Orange Beach, Waterville USA, Gulf State Park and Gulf Islands National Seashore. A garden’s path can take you anywhere. Start here. ... more   less 

Additional Information about Hilton Garden Inn Orange Beach

Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561-3000
Region: United States > Alabama > Orange Beach
Price Range: RM817 - RM2,098 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Orange Beach 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton
Hotel Style:
#2 Business Hotel in Orange Beach
#4 Romantic Hotel in Orange Beach
#4 Family Hotel in Orange Beach
#5 On the Beach Hotel in Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Orange Beach staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Orange Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel provides great balcony views.”
 of 5 bubbles monicas287, 27 Mar 2017 | Read review
“Top floors are done with renovations, they were on the 4th floor working their was down with construction. We were on the 3rd floor 😟”
 of 5 bubbles DBuzz2017, 17 Mar 2017 | Read review
“Stay somewhere else.”
 of 5 bubbles shuttermother, 22 Jan 2017 | Read review
“Ask for a blanket if down comforters are usually more cover than you need.”
 of 5 bubbles 474brendak, 19 Jan 2017 | Read review
“Avoid room 230”
 of 5 bubbles 348davem, 9 Dec 2016 | Read review
5 of 5