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The hotel itself is just ok. It is going through a renovation but it's still not what most Holiday Inns are. The worst is the smoking section at the front exit/entry door with a bench on each side so every time you go in and...More
Response from tparks2012, General Manager at Holiday Inn Express Anniston / OxfordResponded 5 days ago
Thank you for taking the time to share your experience with us. We are addressing the smoking issue and the parking lot lighting issue. Our new window treatments for our rooms is being installed this week. Please come back to visit so you can enjoy...More
The first thing I noticed besides the friendly and helpful staff was how clean and shiny it was. There always seemed to someone cleaning or shining up the lobby especially. Even though there was no complimentary breakfast buffet and you have to pay for a...More
Will be nice when the renovations have been completed apart from the breakfast
We arrived without a reservation and got the last room @ $150.00 which is quite expensive. The room was nice and clean but quite dusty but that due to the renovation works...More
Response from tparks2012, General Manager at Holiday Inn Express Anniston / OxfordResponded 2 weeks ago
Thank you for using our hotel for your lodging needs. I would like to apologize for the inconveniences that you experienced during our renovation. We would like for you to come back and visit us so you can enjoy our newly renovated hotel.
This property is under construction and has too many inconveniences... keys that don’t work even after you take them back on two occasions, no ice machines on second or third floor, and construction materials everywhere you look. However, even worse was that they allow dogs...More
Response from tparks2012, General Manager at Holiday Inn Express Anniston / OxfordResponded 3 weeks ago
I would like to apologize for the inconveniences that you experienced while you were at our hotel. I am addressing the issues that you encountered while you were here. Please stay with us again, so we can show you our commitment to our guest comfort!...More
First, booked this hotel for a business trip. NO one bothered to mention it was under construction!!!!!!!!! No laundry, the pool was not working when first arrived. The lobby was open then closed then open again. The staff was working hard to be accommodating-but shambles...More
Thank Jack P
Response from tparks2012, General Manager at Holiday Inn Express Anniston / OxfordResponded 4 weeks ago
I would like to apologize for the inconveniences that you experienced while you were at our hotel. Our remodeling should be completed very soon. Please come back and visit us, so we can show you our commitment to your comfort.
Response from KenJacobs | Property representative |
Thanks for your interest in our hotel.
Our check in time is 2 pm and our check out time is noon.
Please let me know if you have any other questions.