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Hampton Inn & Suites Birmingham/Pelham

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#3 of 10 Hotels in Pelham
Certificate of Excellence
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Hampton Inn & Suites Birmingham\/Pelham
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319 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Decatur, Alabama
Reviewed 3 days ago NEW

I received a very warm welcome upon arrival. The same gentleman kindly spoke as I was leaving to grab dinner. The evening snacks were a nice treat. The complimentary breakfast is always better than that of other places.

Review collected in partnership with Hampton
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Helpful?
Thank Christy A
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

florida
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

absolutley perfect. large in every aspect, especially the buffet. the lady working the breakfast buffet was ocd, she kept is so clean and well stocked. there was plenty of seating, including a nice fire place. the staff are extremely friendly and accommodating. the beds were very comfortable and the linens plush. parking was perfect too, right at the door. what...

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Thank kinematic11
About Hotel's Favourite Review
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

Calera, Alabama
Reviewed 6 days ago NEW

We just needed some time for ourselves. We live local but we wanted to treat ourselves Easter weekend. Breakfast was outstanding. Help was great too. Room was nice an cooled down for us. This made it so nice to relax and jump in the bed.

Review collected in partnership with Hampton
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Thank V2015OFrogers
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

Evansville, Indiana
Reviewed 2 weeks ago

After being bitten by bed bugs at this hotel over night March 23rd - 24th, 2017, I was told the General Manger would be calling me which he never did. My biggest regret is that I threw the bed bug I found in the duvet cover in the garbage when the desk clerk told me to do so. This was...

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Helpful?
Thank ljmarino63
BhamSalesdirector, General Manager at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also follow up immediately on any guest concern. In this case, our contracted pest control providor was on site...

Memphis, Tennessee
Reviewed 3 weeks ago

The staff was great.the beds in my parents room was not so good.Breafast was average.lots of family's looking for a place to set and eat together.small children had to set way up high in the bar table.you could see the nervous parents keeping watch so their small kids didn't fall. Over all it was alright for my parents except for...

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Helpful?
Thank rowlandb994
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for sharing your experience. We truly appreciate the feedback we received from all our guests- thank you! I am sorry to hear that your stay with us was not as comfortable as you- or we- would have liked. I have shared your comments with our management team so that the necessary changes can be made. I do apologize...

Port Saint Joe, Florida
Reviewed 3 weeks ago

I have tried out area Birmingham Hampton Inns in the last six months that I have I doing medical treatments at UAB. This is the best hotel and the best value yet. Great location with restaurants and shopping.

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Thank GulfCountyTeachers
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

Pelham, United States
Reviewed 4 weeks ago

I have stayed at the Pelham, Alabama Hampton Inn several times, and have never had a problem before. This time, the bath tub would not drain properly. I talked to the staff at the front desk the next morning about this, and the manager happened to be there, too. They immediately found me another room which was available right away....

Review collected in partnership with Hampton
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Thank karengU259GY
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

Birmingham, Alabama
Reviewed 5 weeks ago

I visited the Hampton Inn & Suites hotel in Pelham/Birmingham, AL on 2/4/17. I must say, the best part of the hotel experience was the exceptional customer service from the front desk clerk Denita. She was extremely nice, helpful, respectful and mostly importantly very professional at her job. She was absolutely phenomenal. Great top notch employee. Overall, the hotel was...

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Helpful?
Thank GodisWatchingUin2017
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

Springfield, Illinois
Reviewed 20 March 2017

This is a very clean, well maintained property with helpful staff. The room was very clean as was the bathroom. Morning breakfast items were varied and kept fresh. There were several types of fruit offered which is unusual for most hotel breakfasts. I would stay here again

Review collected in partnership with Hampton
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Helpful?
Thank Becky M
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

St. Louis, United States
Reviewed 16 March 2017

Hotel was nice overall. But I cannot give it a decent rating, so disappointed. We called ahead to be assured we would have a roll away bed available. Once we got there and got checked in, NO BED. This was just not acceptable. We needed the bed. Seems like it should be a request that the hotel would make sure...

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Thank scotttU6536BX
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Birmingham/Pelham

Address: 232 Cahaba Valley Rd, Pelham, AL 35124
Region: United States > Alabama > Pelham
Price Range: RM453 - RM841 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham/Pelham 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn And Suites Birmingham/Pelham
Hampton Inn & Suites Birmingham/Pelham Hotel Pelham
Hampton Inn Pelham
Pelham Hampton Inn
Hotel Style:
#2 Business Hotel in Pelham
#3 Family Hotel in Pelham
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites Birmingham/Pelham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for 101 to be right by the back door to transport all your junk quickly and easily”
kinematic11, 18 Apr 2017 | Read review
“stay away from rooms 327-329”
ljmarino63, 11 Apr 2017 | Read review
“We had a room with two queen-size beds, and were very comfortable.”
Katrinka1, 1 Jan 2017 | Read review
“No amphitheater noise heard in rooms facing front of hotel”
clairehs1974, 14 Jul 2016 | Read review
“Stay somewhere else”
JC332, 7 Jun 2016 | Read review
5 of 5