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Holiday Inn Express Hotel & Suites - Pell City

92 reviews
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Traveller (5)
Room & Suite (41)
Dining (4)
Overview
  • Excellent47%
  • Very good31%
  • Average8%
  • Poor9%
  • Terrible5%
Travellers talk about
“stayed here”(11 reviews)
“cracker barrel”(5 reviews)
“first floor”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites - Pell City
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)Write a Review
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All reviewsstayed herecracker barrelfirst floornice hoteltwo nightsfront desk staffbusiness tripbed was very comfortablewould stay againgreat stayhiewalmartpillowslobbyatlantaconvenienceconference
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1 - 5 of 89 reviews
Reviewed 8 October 2017 via mobile

We arrived at 5:30pm and no one was at the front desk. Waited 10 mins and still no one had arrived to check us in. We had booked online so we went ahead and took a cart and loaded up our luggage. When we came...More

Thank LoveandExplore
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell CityResponded 22 October 2017

Hi LoveandExplore, I appreciate you sharing your review and for staying at our property. As our valued guest, I am sorry to hear about your experience with the cleanliness of the floor of the room and apologize for the check in service you received. With...More

Hotel's Favourite
Reviewed 6 October 2017

Very nice Holiday Inn, close to Walmart, and many restaurants. I will stay here again on upcoming business trips. Helpful staff, even though she had too many to check in at once she stayed calm. She even went up to my room herself when my...More

Thank 117danelias
Reviewed 24 September 2017 via mobile

Stayed 2 nights. Overall the rooms are nice. Just not impressed with housekeeping. Upon return to the room late afternoon, found the beds were not made, no toilet paper, and the used towels were removed but not replaced with new ones. Since I couldn’t reach...More

Thank berma181
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell CityResponded 8 October 2017

Hi berma181, Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about the level of service received from housekeeping and you find that there is a lack of staff. I'm sorry for the letdown. Rest assured this will be...More

Reviewed 14 September 2017

We stayed here for one night on our way to Texas. First of all, we killed several spiders and the lamps had spider webs on them. There was nice lounge type seat over by the window, but I was afraid to sit on it because...More

Thank JEWELST1
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell CityResponded 28 September 2017

Hello JEWELST1, Thank you for staying with us and sharing us your experience during your stay. I am glad to know that you have regarded our location to be easy access from the interstate. On the other hand, I am sorry if the smell and...More

Reviewed 2 September 2017

The hotel is nice, clean with comfy beds and pillows. Loved two chairs in our room. But there is no escaping the traffic noise. You have interstate on one side, Walmart on the other. Plus the air conditioned compressor "thumps" on and off. Wish hotels...More

Thank Annatha
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Traveller (5)
Room & Suite (41)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (16)
Bathroom (5)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$103 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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