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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

HIExpress.comUS$89*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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217 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed 2 weeks ago via mobile

We need to specifically mention the maintenance man Mr. John. All of the staff was above and beyond service but he definitely went the extra mile to make us comfortable in the pool area. Great staff great people great food wonderful stay. Super clean rooms.

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Helpful?
Thank John M
Management response:

Dear John M, We are overjoyed to know that you had a wonderful stay. Thank you for allowing us to shower you with some of our southern hospitality. John is a true asset to the property and he takes great pride in maintaining the pool. We are always happy to be your home away from home. Come back soon and...

Fayetteville, Ga.
HOTEL’S FAVOURITE REVIEW
Reviewed 27 March 2017

We stayed over the weekend for a softball tournament in Columbus. Julian went out of his way to ensure our stay was comfortable. Outstanding service. The breakfast was also great. I would recommend this hotel to friends and family and will stay here again on future trips to the Columbus area. Thank you Julian.

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Helpful?
Thank CSI01
About Hotel's Favourite Review
Management response:

Dear CSI01, Thank you for your awesome comments. It is our pleasure to ensure your comfort with some southern hospitality. Julian is overjoyed that he had such a positive impact on your experience with us. Thank you for making us your home away from home. We will keep those cinnamon rolls hot and waiting for your return. We look forward...

Reviewed 4 weeks ago via mobile

This is an excellent hotel. Best one I've ever stayed at. Rooms were extremely clean and well kept, the staff was the best I've interacted with, and very helpful. Breakfast here is also fantastic. Great location. Very close to both uptown and midtown Columbus and right down the street from Fort Benning for those coming to post for graduation!

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Helpful?
Thank Ian S
Management response:

Dear Ian S, We are overjoyed about your great review. It is our pleasure to provide an awesome stay for your family. It is wonderful that you were able to experience the food and attractions in the area from one convenient location. We truly appreciate you taking the time to share your experience. Thank you for making us your home...

Reviewed 11 February 2017

We have been here for several months. The hotel is undergoing renovation and its been a challenge. Review of the Renovation: From observation only the work appears to be shoddy and unorganized. It is taking significantly longer than anticipated and is quite chaotic at times. It is a total re-do though, so its a big job. Personally I don't care...

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Helpful?
Thank Christine6427
Management response:

Dear Christine6427, Thank you so much for your patience during our renovation. We are working to make the facility more modern and to improve the guest experience at our property. We really appreciate your excellent comments about the staff. Everyone is so excited to know that you truly enjoy our southern hospitality. Your comfort is our top priority. It is...

Reviewed 31 October 2016 via mobile

We have been here for several months, today we had the good fortune of having Lizzie assigned to our room for housekeeping. Not only was she friendly, her service was outstanding and by far the best we've received while here. This is a nice hotel, the desk is always wanting to make sure we are satisfied, and the warm cinnamon...

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Helpful?
Thank Christine6427
Management response:

Dear Christine6427, We truly appreciate your great review. Lizzie was overjoyed to read your excellent comments. She works very hard and is a great asset to the property. The cinnamon rolls are my favorite as well. They are too good to pass up. We sincerely thank you for choosing to make us your hotel family. Best regards, Tomika, General Manager

Atlanta, Georgia
Reviewed 30 October 2016

My family loved the location to phenix city and columbus. The rooms were immaculate and the service was super friendly. The free breakfast was hosted by a wonderful lady. She took care of everyone and made us all smile. Check-in was very easy and the staff were all charming.

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Helpful?
Thank susanperez13
Management response:

Dear susanperez13, We are so delighted to know that you found our location very convenient to Columbus, Fort Benning and all of the area attractions. We take great pride in providing a friendly, family oriented environment and clean facility for your comfort. Thank you for making us your home away from home. We look forward to your next visit in...

Jonesboro, Georgia
Reviewed 23 October 2016

My family arrived at the hotel late after traveling all day due to flight delays. We were greeted by a smiling, energetic Julien that made us feel at home. The room was great and the staff was wonderful. Pam in breakfast was singing and full of joy each morning. It is convenient to shopping, restaurants and the military base. I...

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Helpful?
Thank thosedawgs1231
Management response:

Dear thosedawgs1231, We are so excited to know that you had a wonderful visit. The enthusiasm of Ms. Pam and Julian is contagious. It is important that we provide a great experience with some southern charm to each guest. Thank you for choosing us as your home away from home. We hope to see you again soon. Sincerely, Tomika, General...

Fayetteville, North Carolina
Reviewed 22 October 2016

Got a great military rate booked weeks in advance for an AU football home game. Takes 35 mins to get to AU....gas was cheaper than the expensive rooms in Auburn and Opelika. Very nice staff & clean large rooms. Adequate, free parking. Standard breakfast food (cereal, eggs, bacon, sausage, biscuits & gravy, hard boiled eggs, oatmeal, pastries, whole fruit, yogurt....average...

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Helpful?
Thank kittiemne
Management response:

Dear kittiemne, We are so excited that you had a great stay for the Auburn game. The weather was nice and an AU victory always helps. Thank you for making us your home away from home for leisure activities. Your comfort is our #1 priority. We look forward to your next visit. There are more home games left in the...

Jacksonville, Florida
Reviewed 13 October 2016

I can't say enough about how great Julian is and the top notch service and attention he gave us! We left Florida last week due to the hurricane and were incredibly stressed and overwhelmed from the situation. His hotel was to capacity, and every interaction I witnessed for 2 days that he had with all guests was nothing but accommodating!!...

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Helpful?
Thank llw69
Management response:

Dear llw69, We are delighted to know that you enjoyed our southern hospitality. It is our pleasure to provide a clean, comfortable facility with a warm, friendly atmosphere during such a stressful time. We truly hope that all was well when you returned home. Julian is so excited that he had the opportunity to make a great impact on your...

Reviewed 12 September 2016 via mobile

We found this hotel through Trip Advisor. It was great. The staff at the front desk, Julian and Tomika, we're so friendly and very helpful. The rooms were great, good breakfast and dining room. The hotel was very close with easy access to downtown Columbus and the activities we were interested in. Great rates too. As a caution, the time...

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Helpful?
Thank John G
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear John G, You made our day here in Phenix City with your excellent review. It is music to our ears to hear that you had an awesome adventure on the river and at our facility. Thank you so much for making us your home away from home. We truly appreciate your great comments. We look forward to your next...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Address: 1702 Highway 280 Byp, Phenix City, AL 36867-5445 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Region: United States > Alabama > Phenix City
Price Range: RM447 - RM705 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay here and have no regrets!”
DearBambiW, 21 Mar 2016 | Read review
“Excellent Customer Service!!!!!”
732herbieh, 30 Jul 2015 | Read review
“Just ask Ashley, she will take care of it!”
K4433VPmaryb, 11 May 2015 | Read review
“Love this Hotel”
michellefA7079TC, 29 Apr 2015 | Read review
“The staff makes your stay very special, they go out of their way to make your trip an amazing one.”
teresad446, 28 Apr 2015 | Read review
5 of 5
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US$89* /night
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Prices are for 1 room, 2 adults
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