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Red Roof Inn Columbus - Phenix City

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn Columbus - Phenix City
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Columbus - Phenix City
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Showing 123: English reviews
Reviewed 25 April 2016 via mobile

Great place very friendly. The staff was helpful. The room was nice and clean. Easy to find on my way into phenix city. Only had one tiny issue with the room. The front desk guy was on top of it as soon as I told them the issue.

Thank Christy P
Orlando, Florida
Reviewed 9 March 2016

I slept very well, this was a very great value stay! They have a free breakfast, and its cheaper than the other hotels in the area! I would definitely recommend staying here, it provides everything that I need!

Thank bhavik222
Reviewed 19 November 2015 via mobile

Janessa and Kierra helped me with a very horrible incident. Janessa ended up staying far after her shift to see it through. They were. I think extremely kind. The rooms were clean and the breakfast was delicious.

Thank Amanda L
Reviewed 5 November 2015

The hotel was pretty decent, considering the price paid for room. The staff is phenomenal, especially Lizzy in housekeeping!!! I enjoyed my business stay there, and will definitely stay again in the future. AJ's makes a great club sandwich too!!! Only downfall, the bed was uncomfortable, but everything else is 5 owl eyes!!!

Thank cfarmerbrown2
Reviewed 3 November 2015

We stayed here for 5 nights with our two dogs. Clean room, great staff and the breakfast buffet was top notch! They gave us a corner room that made it very easy to walk the dogs any time of the day or night.

Thank Marcia v
Pensacola Beach, Florida
Reviewed 13 October 2015

We have stayed here before and likely will again but I noticed a few issues this time that were not present before. The entire back end is being renovated. Now that is where the pet-friendly rooms are. The entire floor except our room was either empty or filled with junk furniture. The back lot is filled with pod-like containers. Not...

1Thank Angel P
Somerset, Kentucky
Reviewed 29 September 2015

The courtyard is beautiful, however once you get to the room, wow. The T.V. or cable worked when it wanted to. The shower had mildew in the walls. The headboards was screwed into walls but was loose. The room had a desk in it but was not usable as it had a broken leg. The pool was not usable as...

Jenny D, General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

I sincerely apologize that your stay with us did not meet your expectations. Our hotel is currently undergoing renovations and as the new General Manager, I'm working very hard to make necessary improvements. We would love to have you give us another shot during your next visit to Phenix City. Feel free to contact me directly. Warm regards, Jenny Dantzler...

Reviewed 24 September 2015

Everything was great loved the room and how it was coordinated the pool and grill area were nice my only complaint is how much the room cost i was out 85.00 and that they should have nicer folks there the women on shift for the mornings was very rude she never greeted me or a guy that came in after...

Thank Sjourney J
Katie W, General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Sjourney J, Thanks for taking the time to let us know about your recent experience at our property. Our staff is delighted to hear that you enjoyed your stay at our newly-renovated property! We're even more glad to hear that you found your room clean, comfortable, and enjoyable. Please know that we take all feedback to heart, and I will...

Reviewed 3 August 2015 via mobile

Me and my family tried to stay here Friday night but in my mother's room the bathroom light didnt work and there was some kind of dirty water coming from the wall. In my room there was an infestation of roaches, to the point that they were crawling on my wife's leg. The room smelled of mold and mildew but...

Thank Kevin P
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

On behalf our entire team we would like to apologize for you experience with us. I assure we are working very hard to correct any issues. We are undergoing renovations and management change over, but very soon we will have everything back under control. Again our sincerest apologizes and we wish you safe travels.

Pickens, South Carolina
Reviewed 12 July 2015 via mobile

We have stayed here many times in our travels in the past 12 years. This place has gone down hill , we've always enjoyed the restaurant and bar, and they haven't changed , it's still good food , and a good atmosphere . Now, the motel is a big different story, the back of the motel is infested with roaches,...

Thank Tbrickie
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

I sincerely apologize for the experience you had on your recent stay with us, I was made aware of this after your check out. We would like to let you that we have made the appropriate staff changes and handled the other issues that you had. We are now under new management with new key personnel in place. We would...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the US 280 Bypass, the Red Roof Inn Columbus - Phenix City offers flat screen TVs and free WiFi in all guest rooms. Many attractions including Rankin Gardens, Columbus Civic Center, and Chattahoochee Riverwalk are nearby to the hotel. A daily continental breakfast and outdoor seasonal pool are included in your stay. Come see the hospitality that we have to offer! ... more   less 

Additional Information about Red Roof Inn Columbus - Phenix City

Address: 1700 US Highway 280 Bypass, Phenix City, AL 36867-5445 (Formerly Quality Inn Near Fort Benning)
Region: United States > Alabama > Phenix City
Price Range: RM229 - RM363 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Columbus - Phenix City 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Quality Inn Phenix City Hotel Phenix City
Phenix City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Columbus - Phenix City staff and other travellers.
1 question
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Fort Lauderdale, Florida, United States
9 months ago

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Questions? Get answers from Red Roof Inn Columbus - Phenix City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side can get loud in summer months”
_alt_april, 15 May 2017 | Read review
“I like the rooms facing the pool”
bhavik222, 14 Sep 2016 | Read review
“The rooms are great”
bhavik222, 8 Mar 2016 | Read review
“Near the lobby is great!”
cfarmerbrown2, 4 Nov 2015 | Read review
“If you are traveling iwth pets ask if you will be in the back of the hotel. They DO have pet-friendly rooms nearer to the office.”
624angelp, 13 Oct 2015 | Read review
5 of 5
US$49* /night
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