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Holiday Inn Express Hotel & Suites Mobile/Saraland

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Holiday Inn Express Hotel & Suites Mobile\/Saraland
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143 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Lena, Wisconsin
Reviewed yesterday NEWvia mobile

Room was super clean and very modern! All staff was very friendly! The breakfast was amazing and tons of selections to choose from! We couldn't figure out how to turn up the heat in the room, called the front desk and they were super nice with explaining that it was done on the controller on the wall, not on the...

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Helpful?
Thank walleyegirlmj
Portland, Maine
Reviewed 1 week ago

I stayed in this hotel last spring ... if it is still as awesome as it was then --- don't hesitate to stay here. J.T. at the desk was awesome. I could go on an on listing the greatness of every detail but it's not necessary. (Okay ... one special thing ... it had this big tiled shower ... very...

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Thank Eulalia_3
Columbia, South Carolina
Reviewed 3 weeks ago

First of all, the all staff members were very courteous to me and my wife. Allison did a great job in helping us with our reservations. She did an outstanding job, her professionalism was on point and she definitely provided great customer services for me and my wife. The rooms were very clean, Custodians did a great job on maintaining...

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Thank sigmaboy69
Reviewed 5 weeks ago via mobile

I really enjoyed my stay. The room was clean and comfortable. Shower was much nicer than having a tub you don't use. The breakfast was a nice surprise with a variety of food choices, the hot items were different each day. The staff were very friendly and helpful. This is where I will stay on my next visit.

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Helpful?
Thank Retha W
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear "Retha", Thank you for taking the time to provide your feedback regarding your visit with us. We were happy to hear that you enjoyed our spacious and clean rooms. We look forward to welcoming you back in the future! Sincerely, Teresa F General Manager

Reviewed 16 February 2017

I really enjoyed my recent stay! The staff is so friendly, and really makes you feel welcome! Alison at the front desk, was extremely helpful with providing information about local restaurants and directions. Room was very clean! Very easy access to the interstate!

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Thank Knuckles B
Mobile, Alabama
Reviewed 14 February 2017 via mobile

My stay at Holiday Inn was great and relaxing! My wife and I really enjoyed our stay. Our stay was a very quiet and relaxing stay. The staff was very nice and helpful!! Great place of business and great location!! I loved my stay at Holiday Inn Express!!

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Thank JW2077
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your feedback and we appreciate your kind comments. We are happy to know you had a wonderful experience while staying with us. On behalf of the Holiday Inn Express & Suites Team Saraland, thank you for your patronage and we look forward to welcoming you back in the future! Sincerely, Teresa F General Manager

Mobile, Alabama
Reviewed 14 February 2017 via mobile

Hi my name is Ashley Jones-Woods and my husband and I stay at Holiday Inn was very nice. Very clean rooms, the employees were very kind, and the atmosphere was very relaxing!! My stay was GREAT!! Our stay was very Pleasant!! Great location.

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Helpful?
Thank Ashleywoods2
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Mrs. Woods, Thank you kind comments and feedback regarding your recent stay with us. We are happy to know that you had a great stay. We look forward to welcoming you all again in the future! Sinerely, Teresa F General Manager

Pensacola, Florida
Reviewed 14 February 2017

I stayed at this hotel, one of the best Holiday Inn Express & Suites ever. I am a Hilton Honors member. When I'm in the Saraland area again, I will most definitely be staying here. The staff was very friendly and made it all worth while.

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Helpful?
Thank samw3438
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your feedback and taking the time to let us know your experience while staying with us. As many choices for lodging accommodations and members reward programs available today, we were delighted to hear that you chose IHG- Holiday Inn Express & Suites as your choice for accommodations. We look forward to your next visit! Again, thank you...

Mobile, Alabama
Reviewed 26 January 2017 via mobile

I have a complaint about holiday inn hotel in Saraland al.I stayed on the fourth floor.I checked in 1/21/2017.My stay was great until Sunday morning ,when I was leaving the breakfast area with my wife and kids.I heard a housekeeper using foul language getting on the elevator.I couldn't believe such foul language was coming from a female .She had curly...

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Thank 685,141
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear 685141, Thank you for taking the time to write a review about your stay with us. We are glad to know that you had a great stay. However, we would like to apologize for failing to meet your expectations regarding our housekeeping staff. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed...

Reviewed 25 January 2017 via mobile

I was a guess at the hotel. checked in on Friday night everything was great even my room on the forth floor. The only problem I had was the employee that SAT morning out in the hallway using vein language. I called to the front desk, and let the front desk rep know my issue, I guess nothing was done...

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Helpful?
Thank Keyah S
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Keyah S, Thank you for taking the time to write a review about your previous stay with us. On behalf of the team and I, we sincerely apologize for failing to meet your expectations regarding our housekeeping staff and service as you experienced. While disturbing to hear your comments, I can assure you, we have taken the necessary desciplinary...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Brand New Mobile, Alabama hotel offers comfort and convenience. Come and relax at our Holiday Inn Express Hotel & Suites in Mobile - Saraland near Mobile, Alabama. Our hotel is in the perfect location to reach all the major cities along the Gulf Coast. Families looking for lodging near Mobile, AL will love staying at our new hotel, located just off I-65 in Saraland. Our hotel is convenient to numerous local attractions, including the Mobile Historic District, Hank Aaron Stadium, the IMAX Dome Theatre and the Battleship USS Alabama. Other nearby attractions include the Robert Trent Jones Golf Trail, Bienville Square and shopping at the Colonial Mall Bel Air. Business travelers will be impressed by the comfort of our Mobile, Alabama accommodations. Situated in the suburban area of Saraland, our Alabama hotel offers you easy access to local companies, such as Shell Chemicals, Alabama Power, ThyssenKrupp and Martin Marietta. In addition, we provide a Business Center with a fax machine, copier, printer, a public computer and free high-speed Internet access, so you can stay in touch while you're on the road. When you stay with us, you can enjoy our Mobile hotel's amenities, including a heated, outdoor pool with a whirlpool, a 24-hour fitness center and the complimentary hot breakfast bar. Book your reservation now to take advantage of our Mobile, Alabama hotel's great deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mobile/Saraland

Address: 1401 Industrial Pkwy, Saraland, AL 36571
Region: United States > Alabama > Saraland
Price Range: RM514 - RM674 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mobile/Saraland 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mobile/Saraland
Hotel Style:
#1 Family Hotel in Saraland
#1 Business Hotel in Saraland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mobile/Saraland staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Mobile/Saraland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, very satisfied”
 of 5 bubbles sigmaboy69, 1 Mar 2017 | Read review
“Our room was on the second floor facing the parking lot. It was very quiet and nice.”
 of 5 bubbles kudrow02, 15 Nov 2016 | Read review
“The meeting is large enough for parties.”
 of 5 bubbles 688daphnee, 4 Oct 2016 | Read review
“Any room and location. Street traffic not an issue”
  • Very clean and modern
  • Clean and spacious with lots of shampoo and more
  • I made a pillow fort!
  • Coffee & tea options with micro and sink
 of 5 bubbles 421lafayettec, 21 Aug 2016 | Read review
“The suites are decent size. If you are a frequent traveler and are a Spire member - I recommend requesting the upgrade.”
 of 5 bubbles C7689CGpauls, 20 Apr 2016 | Read review
5 of 5