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BEST WESTERN Saraland Hotel & Suites

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203 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Saraland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We have a large family, so anytime I visit, I choose to stay in at the Best Western. It's convenient and always clean. I would recommend the hotel to anyone who is looking for a nice hotel. Thanks....

Review collected in partnership with Best Western

Helpful?
1 Thank G4470EXlindad
Crystal City, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Good hotel with good rooms. Shower head was kind of wimpy and couldn't get the flow I wanted, but that's small potatoes. Getting in to the parking lot is kind of sticky because of the way the lights and streets are set up, but that's not the hotel's fault. Overall it was a good experience.

Review collected in partnership with Best Western

Helpful?
Thank charlesm149
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

More attentive staff at the front desk. And by attentive I just mean available. I approached the desk a couple times in my stay and no one came to help. I called the front desk to ask where the ice machine was (it was on a different floor) and NO one answered. No one was around. The first room we... More 

Review collected in partnership with Best Western

Helpful?
Thank Bill B
Helena, United States
1 review
Reviewed 14 October 2016

The main reason that I chose this hotel was for the heated pool so that I could swim with my child. It was literally freezing. The room that it was in was heated but the water itself icy. The rugs were dirty as well. Beds comfy. No coffee pot in the maker. Just OK. I had stayed here before last... More 

Review collected in partnership with Best Western

Helpful?
Thank Michelle C
Chicago, United States
2 reviews
Reviewed 10 October 2016

The maid was the weakest link. The room was not touched nor new towels were given on one of the three days. She does not vacuum.The woman at the front desk was sweet. Natalie went out of her way to welcome weary travelers fleeing Hurricane Mathew.Again, the maid should be fired.

Review collected in partnership with Best Western

Helpful?
Thank Nina B
Malabar, United States
1 review
Reviewed 10 October 2016

We had to evacuate Hurricane Matthew so we just headed to this location because family is near. We did not have a reservation. The first night we stayed everything was very nice. The second night we had to move to 2 smoking rooms. We had two rooms and no one in our party smokes. The odor was unbearable. So we... More 

Review collected in partnership with Best Western

Helpful?
Thank Deisha K
Houma, Louisiana
Level Contributor
9 reviews
5 hotel reviews
Reviewed 29 September 2016

This hotel was seven years old but looked brand new. Very well cared for. Very clean and comfortable. Very polite and caring staff. Convenient location I would stay again and recommend it. Full breakfast

Review collected in partnership with Best Western

Helpful?
Thank elaineh872
Charleston
Level Contributor
255 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 23 August 2016 via mobile

Friendly, competent check-in by Trevor. Room was clean and spacious, but lacked lighting (only 1 lamp in room and it was not bright at all... couldn't see well enough to do my paperwork) and even though plenty of room, no couch or table. Comfortable bed, thin towels. They were out of eggs at breakfast... supposedly had a big crowd the... More 

Helpful?
Thank muchfuntravelin
Humble
Level Contributor
4 reviews
Reviewed 11 August 2016 via mobile

My family and I were treated like we were part of "their" family. From the moment we walked in, we were greeted with smiles on Nathalie's face and in her voice. She was great. We made a last minute reservation over the phone with her and when we got there we wanted to upgrade to a suite and she was... More 

Helpful?
Thank Lisa A
Victoria, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2016

I stopped at this hotel after an 8-hr. drive. No reservation. But the staff was very hospitable, and the place was extremely comfortable. The full breakfast was great, and check-out was a breeze. This was my first stay at this location, but it won't be my last!

Review collected in partnership with Best Western

Helpful?
Thank Linda M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN Saraland Hotel & Suites

Address: 1118 Shelton Beach Road, Saraland, AL 36571 (Formerly BEST WESTERN Motorsports Inn & Suites)
Region: United States > Alabama > Saraland
Price Range: RM308 - RM393 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Saraland Hotel & Suites 2.5*
Number of rooms: 73
Reservation Options:
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Hotel Style:
#2 Business Hotel in Saraland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Saraland Hotel & Suites staff and other travellers.
3 questions
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4 months ago

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Questions? Get answers from BEST WESTERN Saraland Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard King room was great.”
 of 5 bubbles chloeee85, 25 Jul 2016 | Read review
“all room are good”
 of 5 bubbles vionner, 29 Sep 2015 | Read review
“There were no bad rooms as far as we could see.”
 of 5 bubbles R7660BHpaulk, 22 Sep 2015 | Read review
“rooms away from the elevator are quieter. Concrete floors are a good sound muffler”
 of 5 bubbles cat3335, 12 Jul 2015 | Read review
“Free fridge and microwave in room. Ice is on lobby floor. Guest laundry on 2nd floor. Cost $1 each.”
 of 5 bubbles catsandcounting, 21 May 2015 | Read review
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