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Sofitel Shanghai Sheshan Oriental

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#85 of 4,966 Hotels in Shanghai
Certificate of Excellence
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Sofitel Shanghai Sheshan Oriental
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515 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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The Bund, China
Reviewed 2 days ago NEWvia mobile

Stayed for two nights and feels like home. Excellent service at the Club with varieties of foods to offer. Girls at the Club offers to prepare me a special lady's drink after i mentioned I don't really drink much alcohol. Taste good by the way! Fast check in and check out service which I am impress and very helpful staff....

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Helpful?
Thank Annventurer
Sydney, Australia
Reviewed 2 weeks ago

Arrived the property early, head straight to the club lounge on 5th Floor, very well trained staff. Check in was quick and smooth, upgraded to suite. The room was huge as well as the balcony. I can see this hotel gets very busy during summer vacation period, might avoid staying here during that period. Other than that it's a lovely...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CHUNHAO J
Management response:

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

Stuttgart, Germany
Reviewed 2 weeks ago via mobile

I had a great stay at Sofitel Sheshan. Huge rooms, very clean. Outstanding service in all areas in the hotel. Huge offer of different food st breakfast or dinner. And last but not least, nice cocktails at the bar :)

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Helpful?
Thank MarkusXYZ123
Management response:

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

Shanghai Region, China
Reviewed 3 weeks ago

My frequent stays in hotels let me appreciate the service, benefits and comfort provided in executive lounges. The Club Millesime in the Sofitel Shanghai Sheshan Oriental is one of the places I don't want to miss. Already the amenity of check in and check out in a quiet and relaxing environment is priceless. The team servicing the guests in the...

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Helpful?
Thank Heinz F
Management response:

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Sheshan Oriental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 17 January 2017

Used to be a very popular and good hotel. However, shocked by the room facility this time. See pictures. Room condition including bath room is not good. Very disappointed. It looks like a 3 star hotel. Breakfast area very crowded as usual and not pleasant. Last one, people smoking in public area. Bellman service OK.

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Helpful?
Thank Anthonychen666
Management response:

Dear Guest, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully...

Shanghai, China
Reviewed 5 January 2017 via mobile

This hotel is so great in Shanghai,I spend 2 nights here,absolutely the best place to relax yourself.The room is clean,the staffs are helpful.Thank Elain for her kindness and always satisfying her guest's every request.

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Helpful?
Thank Don W
Management response:

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Sheshan Oriental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Herndon, Virginia
Reviewed 10 December 2016

My 4 year old daughter and I had a wonderful 2 nights over a long weekend here. We were upgraded to a fantastic corner suite, which was way more room than we needed but added to the relaxed and pampered feel of the weekend. There were a few hints in the carpet and on the wall that the room was...

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Helpful?
Thank Tamara S
Management response:

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

A TripAdvisor Member
1 review
Reviewed 5 December 2016 via mobile

This is not my first stay in Shanghai Sofitel but it sure is the worst experience amongst my many times here. I have been staying at their Executive rooms on all my previous visits, and the service was always pleasant. However, since I am travelling only with one family member this time, we decided to stay in Standard rooms. The...

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully...

Stuttgart, Germany
Reviewed 25 November 2016

Great service at the Sofitel Hotel in Sheshan. I have the chance to go there about every 6 weeks and I always feel very welcomed. Rooms are always clean, food is everytime different and delicious. Many other things to do there: Gym, swimming pool, snooker, tennis, Playstation...

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Helpful?
Thank MarkusXYZ123
Management response:

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

Hong Kong, China
Reviewed 29 October 2016

Elegant Mediterranean architecture nestles amidst a lush landscape and meandering lagoons. Just a short drive from the city centre sits one of the ultimate Shanghai luxury hotels in a setting that eases guests into tranquillity. An international hotel that blends French hospitality standards with Chinese influences Sofitel Shanghai Sheshan Oriental accommodates business and leisure travellers in 368 luxurious rooms and...

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Helpful?
3Thank KWSKAN

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A short 15 minutes drive from National Exhibition Center and 20 minutes from Hongqiao International Airport, the elegant Sofitel Shanghai Sheshan Oriental is located conveniently in the Sheshan Mountain National Tourism Resort. Elegant Mediterranean architecture nestles amidst a lush landscape and meandering lagoons. Just a short drive from the city centre sits one of the ultimate Shanghai luxury hotels in a setting that eases guests into tranquility. An international hotel that blends French hospitality standards with Chinese influences Sofitel Shanghai Sheshan Oriental accommodates business and leisure travellers in 368 luxurious rooms including 53 suites and 7 opulent three- to five-bedroom villas. The resort and conference hotel features the most amazing swimming pools in the city including 4400 sqm2 of freeform outdoor pools and 2 man-made beaches. Guests in the resorts Luxury Room Pool Terrace accommodation enjoy direct access to the pool from their terrace. Sofitel Shanghai Sheshan Oriental is a desired conference and event venue with a total of 3500 sqm2 meeting space including a 1200 sqm2 pillar-less ballroom and 16 meeting rooms. A variety of outdoor event options are as well available. The resort is also is a favorite weekend getaway for Shanghai residents. ... more   less 

Additional Information about Sofitel Shanghai Sheshan Oriental

Address: Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
Region: China > Shanghai Region > Shanghai
Price Range: RM463 - RM1,011 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Shanghai Sheshan Oriental 5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Sofitel Shanghai Sheshan Oriental Hotel Shanghai
Hotel Style:
#43 Family Hotel in Shanghai
#57 Romantic Hotel in Shanghai
#62 Business Hotel in Shanghai
#71 Best Value Hotel in Shanghai
#81 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Shanghai Sheshan Oriental staff and other travellers.
4 questions
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Jalandhar, India

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Questions? Get answers from Sofitel Shanghai Sheshan Oriental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive room better, don't use standard room, not clean”
  • old and damaged
  • wear limit, broken
 of 5 bubbles Anthonychen666, 17 Jan 2017 | Read review
“Room Facing Pool with Balcony, Executive Floor”
 of 5 bubbles KWSKAN, 29 Oct 2016 | Read review
“their ground floor room's balcony is direct access to a bigger outdoor pool surrounding the hotel.”
 of 5 bubbles chewchanc, 15 Aug 2016 | Read review
“Level one pool-side rooms are more expensive, have less privacy, but are fun to try once.”
 of 5 bubbles ShanghaiFamily1603, 14 Aug 2016 | Read review
“All rooms are clean, modern and comfortable. Corner suites are huge with 2 bathrooms, separate living room and a massive bathroom.”
 of 5 bubbles briansemle, 7 Jun 2016 | Read review
5 of 5