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Sofitel Shanghai Sheshan Oriental

28.5 km from Shanghai centre
  • Free Wifi
  • Free Parking
  • Pool
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Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
Name/address in local language
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507 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Reviewed 24 September 2016 via mobile

During the week this large hotel is a ghost town. Skeleton staff try hard to keep the place running and there is a clear lack of management supervising the hotel. The hotel looks grubby and you know when they cut costs when thy turn lights off in the main lobby to save money. It just feels so unwelcoming and not...

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Helpful?
Thank Marc M
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Sheshan Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Rhodes, Australia
Reviewed 2 September 2016

After few days business trip staying in Sofitel Shanghai Hyland, I came to this resort to take rest before leaving Shanghai. It is quite far away from city. If there is a shuttle bus transfer between two Sofitel hotels, that will be definitely wonderful and could attract more business trip customers staying 1-2 days here. The check in and out...

Review collected in partnership with Accorhotels.com
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1Thank simonclchan
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

Shenzhen, China
Reviewed 16 August 2016

we were staying in the room where we can access to the club lounge and we had self-pour happy hour, breakfast with less ppls but less choices of food too, we went down to the 1st floor, it was quite scary, A LOT of ppls as i heard from the reception, the hotel is almost or is full that weekend....

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Helpful?
Thank ChewChan C
Shanghai
Reviewed 15 August 2016

As long-term Shanghai residents we have been going to this resort for many years: maybe this is our 8th visit. We have come during other seasons, but since the pool is a great feature summer is the best time to visit. I am not sure how old the hotel is, but it is begining to look unloved. I felt that...

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Helpful?
Thank ShanghaiFamily1603
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear ShanghaiFamily1603, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully...

Reviewed 28 July 2016 via mobile

Never I ended up staying in this hotel for the whole 2 days without going out! It's simply too comfortable. Wonderful facilities, friendly staffs and lovely food. One of the staff I met, Elain, has been particularly helpful. I will definitely revisit the hotel and I strongly recommend this hotel to anyone visiting Shanghai.

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Helpful?
Thank Mask456
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Mask456, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

Sandwich, Massachusetts
Reviewed 7 June 2016

Sofitel Shanghai Sheshan Oriental is a very pleasant place to stay. I have been there 5 times over the last 6 months and typically for 8 to 12 days on each trip. Rooms are modern, clean and well maintained. They all have nice marble bathrooms and comfortable beds. Every room has a nice desk. Service is great. Doorman is super...

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Helpful?
Thank briansemle
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear briansemle, We are delighted to know that you had a great experience at the Sofitel Shanghai Sheshan Oriental, that you enjoyed the room and the staff. I let my concierge know about your nice comment and they are really happy that you spent a wonderful time with us. Our goal is to always exceed our guests’ expectation and we...

Reviewed 31 May 2016

I've been staying here for two weeks because it is near to my workplace. The staff is very friendly and trys to put one's best foot forward. Room was comfortable and clean but for European standards it sometimes looks a bit botched. Food and drinks in the restaurants and bars are a bit expensive.

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Helpful?
Thank Sebastian B
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Sebastian B, Thank you for your review and four stars. Your comments are greatly appreciated and will assist us in improving our service delivery. We are delighted to know that you had a nice experience at the Sofitel Shanghai Sheshan Oriental, we hope we have the pleasure of welcoming you back to Sheshan soon. Have a Magnifique day! Lydia...

Kuwait City, Kuwait
Reviewed 27 May 2016

Initially I apologize for the delay, because I have now returned Kuwait. China is difficult to enter the e-mail and Google. As for the opinion of the hotel, When I entered the hotel service was fast, fabulous reception, courier service and taxis are always available and they speak beautiful English, possible help guide What's outside the hotel tourist places. For...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lamyaa B
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Lamyaa B, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Sheshan Oriental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Feldafing, Germany
Reviewed 22 May 2016

The reason why we keep coming back is the exceptional service given to us at the executive lounge by Mrs. Elaine and Mr. Andrew. Mrs. Lavender at the restaurant and bar takes great care of us, every time. Internet Access is better now but still too slow. We are looking forward to our next stay.

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Helpful?
Thank Benester
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Benester, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share...

Milan, Italy
Reviewed 18 May 2016

I've been staying here for several nights as it is near to my workplace. Rooms are very comfortable and clean, the facilities are really appealing: outdoor and indoor pools are always available, the gym is fully equipped, La Vie restaurant serves good quality asian food (although prices are crazy compared to the chinese standards), the breakfast is gorgeus, the wifi...

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Helpful?
Thank mimocolo
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear mimocolo, Thank you for taking the time to share us your experience regarding your recent stay at Sofitel Shanghai Sheshan Oriental. I am happy to hear that you like our hotel and enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A short 15 minutes drive from National Exhibition Center and 20 minutes from Hongqiao International Airport, the elegant Sofitel Shanghai Sheshan Oriental is located conveniently in the Sheshan Mountain National Tourism Resort. Elegant Mediterranean architecture nestles amidst a lush landscape and meandering lagoons. Just a short drive from the city centre sits one of the ultimate Shanghai luxury hotels in a setting that eases guests into tranquility. An international hotel that blends French hospitality standards with Chinese influences Sofitel Shanghai Sheshan Oriental accommodates business and leisure travellers in 368 luxurious rooms including 53 suites and 7 opulent three- to five-bedroom villas. The resort and conference hotel features the most amazing swimming pools in the city including 4400 sqm2 of freeform outdoor pools and 2 man-made beaches. Guests in the resorts Luxury Room Pool Terrace accommodation enjoy direct access to the pool from their terrace. Sofitel Shanghai Sheshan Oriental is a desired conference and event venue with a total of 3500 sqm2 meeting space including a 1200 sqm2 pillar-less ballroom and 16 meeting rooms. A variety of outdoor event options are as well available. The resort is also is a favorite weekend getaway for Shanghai residents. ... more   less 

Additional Information about Sofitel Shanghai Sheshan Oriental

Address: Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
Region: China > Shanghai Region > Shanghai
Price Range: RM424 - RM758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Shanghai Sheshan Oriental 5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Sofitel Shanghai Sheshan Oriental Hotel Shanghai
Hotel Style:
#43 Family Hotel in Shanghai
#56 Best Value Hotel in Shanghai
#57 Romantic Hotel in Shanghai
#62 Business Hotel in Shanghai
#84 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Shanghai Sheshan Oriental staff and other travellers.
4 questions
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Jalandhar, India

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Questions? Get answers from Sofitel Shanghai Sheshan Oriental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive room better, don't use standard room, not clean”
  • old and damaged
  • wear limit, broken
 of 5 bubbles Anthonychen666, 17 Jan 2017 | Read review
“Room Facing Pool with Balcony, Executive Floor”
 of 5 bubbles KWSKAN, 29 Oct 2016 | Read review
“their ground floor room's balcony is direct access to a bigger outdoor pool surrounding the hotel.”
 of 5 bubbles chewchanc, 15 Aug 2016 | Read review
“Level one pool-side rooms are more expensive, have less privacy, but are fun to try once.”
 of 5 bubbles ShanghaiFamily1603, 14 Aug 2016 | Read review
“All rooms are clean, modern and comfortable. Corner suites are huge with 2 bathrooms, separate living room and a massive bathroom.”
 of 5 bubbles briansemle, 7 Jun 2016 | Read review
5 of 5