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Pentahotel Shanghai

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#60 of 4,573 Hotels in Shanghai
Certificate of Excellence
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511 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Singapore, Singapore
Reviewed 20 December 2015

Great location, easy accessible by train and cab. I love the hotel lobby / front desk design. It looks like bar instead of hotel. Cozy yellowish lighting. Staffs were very friendly and able to communicate in english. Room equipped with most of the things you need. Hairdryer, tv, alarm clock, iPod dock. Nothing to complain. Well done!

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Helpful?
Thank vianlee
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay and appreciate your accurate description of our hotel concept and ambiance. Thanks for your comments about our friendly team of Associates and convenient location for traveling around town and both airports. We look forward to have you back very soon!

's-Gravenzande
Reviewed 16 December 2015

Stayed again for almost 3.5 months and loved it every day. Cozy atmosphere, attentive staff and perfect location next to subway line 2 that goes right through the middle of Shanghai. Also the free use of the bikes is a great +++

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Helpful?
Thank Anton V
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your making pentahotel Shanghai your 'home away from home' once more! I am very happy to hear you liked your stay with us yet again and that you appreciate our super fantastic location and pentabikes to get you around anywhere in our great city. We now look forward to welcome you back soon!

Reviewed 15 December 2015

The hotel is conveniently located near Exit 5 of Zhongshan Park station which is along Line 2 of the metro. There are also many restaurants along the streets and in the malls around the hotel. The staff were helpful when I had problems with my room key. The bar and restaurant behind the check-in counter seems to have a nice...

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Helpful?
Thank joan h
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay and value for money concept. Thanks for your comments about our convenient location right on top of the metro station serving lines 2, 3 and 4 and our vibrant neighborhood. I am sorry you were inconvenienced by the smell of smoke. Next...

Surrey, British Columbia
Reviewed 14 December 2015

Location, facility and hardware are above average. Service of staff at check in counter was terrible. None of my requests were complied with. I had asked a paper clip in 4 days of my stay, none was received.

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Helpful?
Thank kertzyang
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your constructive comments about pentahotel Shanghai. I am very happy to hear you found our actual hotel product to your liking but obviously very sorry to hear you found the service of our Front Desk team lacking. Your comments will be discussed with the team for improvement and we hope to welcome you back very soon to...

Tokyo, Japan
Reviewed 12 December 2015

Good staf, good restaurant and good location. Also reasonnable. Price. Room is not luxually but it okay.I can strongly recommend this hotel. However wifi is very slow and sometimes disconnect. I felt sometimes bad smell.

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Thank yukifumiw
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you liked our dedicated team of Associates and our location right next door to the metro station serving lines 2, 3 and 4. Thanks also for your comments about our value for money concept, something that lots of our guests agree with you. I am sorry...

TOKYO
Reviewed 12 December 2015

I was able to spend it in peace. Thank you for a wonderful stay. I want to take advantage of the next time. Staff was kind, too. It was good that the restroom had a shower. The gym wants to use the next, too.

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Thank 632yumim
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your positive comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our hotel. We look forward to have you back very soon!

Reviewed 8 December 2015 via mobile

First of all, this hotel is really well located, especially if you come from Hongqiao Airport. Second, the staff was absolutely incredible, really attentious and friendly and always trying to make your stay the best possible. The breakfast for 50 CNY per night was really good and complete. The room impecable, nothing to say, everything in order. Finally, it was...

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Helpful?
Thank David F
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic description of pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our enthusiastic young team of Associates. Great to hear about your positive experience in pentalounge during our weekly Sunday Salsa night. We now look forward to have you back very soon!

Hong Kong, China
Reviewed 6 December 2015

Penta Hotel is conveniently located near Zhongshan Park subway station. Easy to find taxis outside the hotel. Ambience is generally classy and simple. Wifi is good. Bed is comfortable. Good room size. I would stay there again.

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Helpful?
Thank tanhweelynn
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you liked our concept, service and location and thank you for sharing this with us. We get lots of good comments about this, right next door to the metro station serving lines 2, 3 and 4 and with lots of shops, restaurants and the beautiful...

Paris, France
Reviewed 2 December 2015

Clean, well located, and a far cry from the vast, sterile marble-and-gold business hotels you find everywhere in Shanghai. It's excellent value for money too! Staff all young and eager to please; agreeable lobby/bar area with red brick and an open fire. I've been going there for a while now and am pleased to report that the only negative point...

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Helpful?
Thank Jason E
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your positive comments about pentahotel Shanghai. I am very happy to hear you enjoyed your stay with us and appreciate your nice remarks about our casual and value for money concept. I am happy to hear you like our new music and look forward to have you back very soon!

Shanghai
Reviewed 28 November 2015

Pentahotel’s informal approach to Shanghai hospitality is certainly a welcome addition to a developing field-- from the down-tempo ambience of its lobby-lounge and complimentary bike use, to its young staff and attentive management team. Unfortunately, the hotel still falls short in service, comfort and overall value versus most competitors in the same range of Pentahotel’s location and price point. My...

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Helpful?
Thank eusebius183
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your constructive comments about pentahotel Shanghai. I am very happy to hear you like our concept and service levels. At the same time I am sorry to hear you experienced problems at check in due to a busy front desk and the subsequent issues with your key and WiFi log in that were caused by an internal...

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Staying in Zhongshan Park

Neighbourhood Profile
Zhongshan Park
The residential and commercial areas around the beautiful grounds of Zhongshan Park have never been considered particularly fashionable by a majority of Shanghai’s foreign residents, but plenty of expats do choose to live here. The park itself is a huge draw, providing a pocket of serenity in the middle of the metropolis. The area has its share of trendy shops with wares that can’t be found elsewhere, delicious restaurants with food ranging from fancy to affordable, and great hidden bars. Rents are also cheaper here than in other neighborhoods with the same conveniences. Aside from the obvious attractions, with its neighborhood fix-anything shops and pop-up street stalls that sell anything you need, you’ll never sacrifice Western comforts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Located in the city’s commercial hub of Changning District, the hotel is directly opposite to Zhongshan Park with direct access to both the metro and light rail stations; which means getting around the town is quick, easy and hassle-free. Conveniently close to bustling Nanjing Road, Huaihai Road and the up-market business and entertainment area of Xintiandi, pentahotel Shanghai is also near to Jing'an Temple, the Jade Buddha Temple and ancient Yuyuan Garden. ... more   less 

Additional Information about Pentahotel Shanghai

Address: No.1525 Dingxi Road, Changning District, Shanghai 200050, China
Region: China > Shanghai Region > Shanghai > Zhongshan Park
Price Range: RM293 - RM507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pentahotel Shanghai 3.5*
Number of rooms: 259
Reservation Options:
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Hotel Style:
#6 Best Value Hotel in Shanghai
#59 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pentahotel Shanghai staff and other travellers.
3 questions
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Questions? Get answers from Pentahotel Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility, convenience store opposite the hotel..”
 of 5 bubbles , 4 Dec 2016 | Read review
“Don't buy premium internet, it's useless”
 of 5 bubbles Dennis_DJ, 28 Jul 2016 | Read review
“Room 1407 had a king size bed and nice view over the city”
 of 5 bubbles AussieNarelle, 24 Jul 2016 | Read review
“Avoid rooms on level 4 as there is adjoining roof access.”
 of 5 bubbles jakec25, 15 Jul 2016 | Read review
“The bathroom must be bigger with good supplies of bathroom amenities”
 of 5 bubbles mdashrafh2015, 24 Apr 2016 | Read review
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