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The PuLi Hotel and Spa

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1,376 Reviews from our TripAdvisor Community

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Showing 982: English reviews
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Phoenix, Arizona
Reviewed 1 week ago

I stayed here while in Shanghai for an exhibition and booked a room through Amex travel so I could get the benefits. I was upgraded to a corner room which was larger than my apartment in Hong Kong. Hotel is within walking distance to a nice little shopping area, inexpensive restaurants, and a few pubs. The hotel restaurant had a...

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Helpful?
Thank MatthewPhx
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for staying with us at The PuLi and for posting such a lovely TripAdvisor review. I am delighted to read your stay was a successful one and that you took advantage of the Amex benefits and that your wife was able to join for a few days. My team and I do hope to have the...

Miami, Florida
Reviewed 1 week ago

We recently stayed in this hotel and I was blown away by their attention to detail and service. The hotel is gorgeous it is designed very well with a very Zen modern design. When you walk in the high ceiling doors you know you are in a different place. The rooms are spacious and very well designed and very comfortable...

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Helpful?
Thank Andres B
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for staying at The PuLi and for posting your great comments following your visit - that is very much appreciated! My staff members and I hope your wife has recuperated by now! I am so happy to read you were blown away by our attention to detail and more importantly - our service. The...

Singapore, Singapore
Reviewed 1 week ago

A great location centrally located within major malls. The service is excellent and when I was introduced to the General Manager and he noticed one of the days I was planning to visit an exhibition which requires a ticket, he immediately gave me his invitation. Even after staying here time and again, I am still very impressed by the cleanliness...

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Helpful?
Thank edwardtang
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Mr. Tang, What a pleasure to see you back at The PuLi! Thank you so much for your kind words of appreciation and your ongoing patronage. My team and I were pleased to be of assistance and we hope you enjoyed the exhibition. I look forward to having you hopefully back very soon and if there is anything I...

Oslo, Norway
Reviewed 1 week ago

For the second time in a few month I stayed at The Puli in Shanghai. Shanghai is a great city with a many good hotels, so why do some hotels stay out different? The Puli has great interior architecture and the ambiance is very good. From you check in and they are welcoming you back by name, you do feel...

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Helpful?
Thank Pugliola
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for returning to The PuLi and for posting such a lovely TripAdvisor review. You can imagine how happy I was to read your comments, especially knowing you have had the opportunity to experience our services and facilities before. The Butler and Long Bar team will be particularly glad to know that their service was...

Gold Coast
Reviewed 2 weeks ago

As most Tripadvisor reviewers do prior to booking a hotel is they look at the negative reviews to get a so called "feeling fir a hotel" Here is my review so far three days into a seven day stay (I am weighing up the negatives) A reviewer said flimsy bedside table she spelt her red wine (It has a solid...

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1Thank PiersGoldCoast
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, What can I say other than - a BIG THANK YOU for posting such a fabulous TripAdvisor review - I was indeed taken aback by your kind words and very pleased to know that you were able to prove your point. I can fully appreciate constructive feedback as we are constantly looking to improve our services and am...

Reviewed 3 weeks ago

It was my first time to visit Shanghai and Puli has made such a good impression! Cold in Shanghai but the friendly greetings from the caring staff totally warmed me up. I have high expectations for cleanliness and comfort when I travel, Puli deserves a super 5* from me! Luxurious bathroom design, comfortable bed and a thoughful pillow menu. I...

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Helpful?
Thank sonychung
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Wow, thanks so much for posting such a lovely TripAdvisor review following your stay at The PuLi. I am so happy to read our urban resort made such a good impression on you and that you will pay our hotel regular visits from now on. My team and I are delighted to know that their warm and personal...

Paris
Reviewed 3 weeks ago

Design, comfort, service, food quality, location - I couldn't fault the Puli. It is an oasis of bliss in the middle of Shanghai, with a strikingly stylish lobby and pool area. Luxury at its best. I can't wait to return.

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Helpful?
Thank french7
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely TripAdvisor review - that is much appreciated! My team and I are happy to read your visit with us was one of comfort and that you enjoyed our oasis of bliss. I look forward to hopefully have the pleasure of a return visit soon - please do let me know if...

Brisbane
Reviewed 4 weeks ago via mobile

The Puli is an oasis of calm in such a busy city, walking into the grand, imposing foyer all its huge windows, black floor, water view one is impressed by the cool factor. This is a hotel that means business. Everywhere there are international business types earnestly networking. Even at the breakfast buffet I followed a couple doing a million...

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Helpful?
Thank sammytina
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thanks so much for your lovely comments posted on TripAdvisor following your stay at The PuLi. My team and I are very pleased to read your review and that you so well described our urban resort as "an oasis of calm in such a busy city." I am so glad you enjoyed the layout of your room and...

Portland, Oregon
Reviewed 4 weeks ago

The hotel is absolutely gorgeous and relaxing, with nice in-room amenities. The room design was modern and architected to anticipate my every need and move -- from the layout to the light switches to the blinds. I enjoyed the proximity to great shopping and food. I dined-in for a couple meals in the lobby and restaurant and found the food...

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1Thank lindspro
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for staying at our urban resort and for commenting on your stay on TripAdvisor. I am so glad to ready you found our hotel design modern and that the architecture lends itself to anticipate guests every need and more. I totally concur with you that our location is second to none, being in proximity...

Reviewed 5 weeks ago

I stayed here for two nights and enjoyed my stay very much. The service was attentive but not intrusive, with everyone being exceedingly polite. The room was spacious and well appointed with a free minibar, coffee and tea implements, and full set of amenities. Highly recommended!

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2Thank FactotumDellaCitta
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I very much appreciate your time to write a TripAdvisor review following your stay at The PuLi. My team and I are so glad you enjoyed your visit and that the service was attentive, exceedingly polite, yet not intrusive and that your room and set of amenities were to your liking. You simply must return for another visit...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: RM1,289 - RM2,099 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Ctrip TA, Travelocity, Cheap Tickets, DerbySoft Ltd Shanghai HQ and Jetsetter so you can book your The PuLi Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Spa Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#178 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
10 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are quieter, but all rooms are very nice.”
 of 5 bubbles MatthewPhx, 18 Mar 2017 | Read review
“I have stayed in a Grand Room the 2 times I used this hotel, it is very nice.”
 of 5 bubbles Pugliola, 14 Mar 2017 | Read review
“My room on the 16th floor overlooking Jing'an Park was quiet and well-insulated from street noise”
  • Sink and bath
  • The room
  • View from the room on the 16th floor
 of 5 bubbles FactotumDellaCitta, 20 Feb 2017 | Read review
“I was on the 9th floor and it was quiet. I overlooked the park and Jingan Temple....and had a view of the city lights....great!”
  • this photo allows you to see the comfortable couch and the super bath..with a great view
  • you can sit comfortably on the chairs, eat at the table and watch TV...I loved it!
 of 5 bubbles 583lorraineo, 3 Feb 2017 | Read review
“Higher floor”
 of 5 bubbles KOKO186, 16 Jan 2017 | Read review
5 of 5