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Les Suites Orient, Bund Shanghai

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Les Suites Orient, Bund Shanghai
Les Suites Orient, Bund Shanghai
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1,436 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Reviewed yesterday NEWvia mobile

Nice hotel, with a great location right on the Bund. We took a room with a view on the river and it was well worth it. The view from the room was stunning, and we could enjoy the light show in the evening. The room itself was nice. Breakfast was average but it didn't matter too much for us.

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Helpful?
Thank LondonerAl
Reviewed 4 days ago NEWvia mobile

Booked this hotel via booking.com and made a mistake and canceled the booking after 30mins. Hotel charged me full fund including 15% service fees! Called hotel to request refund or change the status of the booking, got told no, they can't do anything! But happy to just take the money!!! There is no sense of good customer service. I have...

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Helpful?
Thank Rebecca S
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

Thank you for your valuable comments. We look forward to welcoming you back to Les Suites Orient in the near future. Regards David

Switzerland
Reviewed 6 days ago NEW

Pros: The location is excellent Cons: Breakfast choice very low, never replenishing food/glasses/... staff was not always very clear and helpful, TINY room, bad WiFi... taxes on top of the room price are ridiculously expensive. You need to take two different elevators to get out of the building. Nobody helped us with the luggage (neither at check-in/check-out) when this is...

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Helpful?
Thank barrenengoa
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

Thank you for your valuable comments. We look forward to welcoming you back to Les Suites Orient in the near future. Regards David

Mont-sur-Rolle, Switzerland
Reviewed 1 week ago NEW

A very pleasurable place. The location is top, on the bund, and the whole hotel is most tastefully decorated. (Style of old Shanghai, beige/brown, lots of wood, rather classy) Breakfast is very rich, making up for the not very friendly staff there. Reception staff, on the other hand, are very good. Very bad smell in the ground floor lobby, but...

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Helpful?
Thank uboegli
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We thank you very much for your comments of your stay with us recently. We look forward to welcome you back again in the near future. Regards David

Knutsford, United Kingdom
Reviewed 1 week ago NEWvia mobile

Fantastic hotel. Best thing about it? It's not corporate. From the minute you arrive you are greeted with beautiful scents from the burning candles. There is a calm and unhurried ambience. The room is amazing with fantastic views of The Bund: panoramic view if you book the suite. I love the suite but my colleague preferred the river view room...

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Helpful?
Thank MAC1408
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We thank you very much for your comments of your stay with us recently. We look forward to welcome you back again in the near future. Regards David

Hong Kong, China
Reviewed 1 week ago via mobile

The location of this hotel is definately one of the best in Shanghai, overlooking the Bund. The underground station is about 10 minutes walk away, with a convinent store close by. The pier which takes you to the other side of the river is basically just across the road. About the room itself, as the name implies, every room is...

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Helpful?
1Thank Henry N
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We thank you very much for your comments of your stay with us recently. We look forward to welcome you back again in the near future. Regards David

Dieppe, France
Reviewed 2 weeks ago

Early check in not available, even with pre booking Food service is quite poor, breakfast not satisfying room service can be forgotten the rooms are clean, big and facilities are ok the location is perfect The management should really improve the Food and beverages service WIFI NEVER WORKS

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Helpful?
1Thank DJAIL
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We thank you very much for your comments of your stay with us recently. We look forward to welcome you back again in the near future. Regards David

Seoul, South Korea
Reviewed 2 weeks ago via mobile

Everything in the room was well thought-out. We had a great stay! Pleasant staff too! The location was convenient. I would recommend this hotel and would love to stay here again. Beautiful city!!!!!!!!!!!!!!!!

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Helpful?
Thank macbobkiev
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We thank you very much for your comments of your stay with us recently. We look forward to welcome you back again in the near future. Regards David

Suzhou, China
Reviewed 2 weeks ago

Clean property and the room. Location on the bound nearlby the metro. This is my first time to stay in this hotel but feeling like home,all the staff taking care of me and never feeling lonneless. Very nice experience for this stay, will definitely be back!

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Helpful?
Thank viviantao2016
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We appreciate your kind comments during your recent stay with us and we thank you for choosing Les Suite Orient on the bund. We look forward to welcoming you back again in the near future. Regards David

Hong Kong, China
Reviewed 2 weeks ago via mobile

I booked based on the ratings of this hotel but alas, not of what I had expected! 4.7 Stars really? Honestly, I'm picky so that's why I had expectations never mind the price per night, which was high by the way. Room was not clean, stains on sink, hair on "newly washed" blanket, no signal on TV?!! The bed linen...

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Helpful?
Thank Guan Y
CEOofLSO, General Manager at Les Suites Orient, Bund Shanghai, responded to this review

We thank you very much for your comments of your stay with us recently. We look forward to welcome you back again in the near future. Regards David

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As a truly lifestyle hotel, Les Suites Orient is situated on the historic Bund with breathtaking views of the Huangpu River and the Pudong skyline. It is also conveniently located near the famous Yu Gardens, the tunnel connecting to the Pudong financial district, and the Pudong ferry terminal. Les Suites Orient offers 168 exquisite guest rooms, including 43 suites. Rooms are decorated in a clean and elegant tone with reduced forms and warm colors, creating a comfortable and relaxing atmosphere. All rooms are equipped with a range of the latest technological features including wireless internet and high-speed wifi access, in-room bluetooth and DVD. Other facilities include Cafe Donxi, gym, le Lounge, cigar bar and multi-functional meeting room. The Hotel also provides smartlife WiFi router to meet the requests from in-house guests. ... more   less 

Additional Information about Les Suites Orient, Bund Shanghai

Address: No.1 East Jinling Road, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: RM550 - RM1,733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Les Suites Orient, Bund Shanghai 4.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Les Suites Orient Hotel Shanghai
Hotel Style:
#8 Romantic Hotel in Shanghai
#17 Family Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#30 Business Hotel in Shanghai
#86 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Les Suites Orient, Bund Shanghai staff and other travellers.
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Questions? Get answers from Les Suites Orient, Bund Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view un the bund: unbeatable.”
 of 5 bubbles uboegli, 3 Dec 2016 | Read review
“River front rooms have the great view. Higher is better. Low means traffic noise.”
 of 5 bubbles OneAddictedTraveler, 21 Nov 2016 | Read review
“Take a room looking on the Bund”
 of 5 bubbles narings, 20 Nov 2016 | Read review
“Ask for river views”
 of 5 bubbles CCDownunder, 11 Nov 2016 | Read review
“ask a room along the Bund, the view is gorgeous, ask the highest floors, maybe less traffic noise”
 of 5 bubbles FilippaPepe, 11 Nov 2016 | Read review
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