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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,258 Reviews from our TripAdvisor Community

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Showing 839: English reviews
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Dubai, United Arab Emirates
Reviewed yesterday NEW

Amazing view from guest room and super friendly staff, location is great and convenient to reach the Huangpu river, oriental pearl TV tower, IFC, famous bund area too. service is extremely good. great for both leisure and business traveler

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank xiaoqinsabrinad
Hong Kong, China
Reviewed 3 days ago NEW

Pudong Ritz Carlton maintain low profile luxury brand features. The equipment in the room is also designed to be user-friendly. To make a long story short,do not disappointed, very intimate. Especially Thanks for the hotel front office manager will`s plan.Several service personnel in the executive lounge also gave me the warm and thoughtful service, such as YK, Angie, thank you...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank yilongz2017
philippines
Reviewed 4 days ago NEW

Very Nice hotel, Loved the room, interiors, staff are all friendly.. though language barrier is a problem here. Hardly you will find staff that understands english, they do speak but always having a hard time. Restaurants were all good, just had a bad experience with hotel pick up/limousine... no one picked us up in the airport and whe arrived at...

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Helpful?
Thank blackmartini
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Blackmartini Thank you for your loyalty towards The Ritz-Carlton brand during your stay in Shanghai and for sharing your experience with the broader Trip Advisor community. Be assured that your comments have reached my highest attention and will be shared with the "Ladies & Gentlemen" of our sister property: The Ritz-Carlton Portman. In fact, your comment and description has...

Reviewed 4 days ago NEW

Most people write vague reviews - let me do my best to help. 1) Room - excellent. Bed is very comfy. Enough desk space for work and to spread out. Even a separate couch for extra sitting and enough counter top for storage. Bathroom is great - I never use the tub but it looks inviting. Spacious and plenty of...

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Helpful?
Thank Jerry H
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Jerry H, Thank you very much for your great review and recognition on TripAdvisor. I am delighted that you had a amazing and remarkable experience at The Ritz-Carlton Shanghai Pudong. Thank you for highlighting our convenient location on top of the IFC, the comfortable room, spacious bathroom, fantastic pool and spa. I am also pleased to read your wonderful...

Modena, Italy
Reviewed 5 days ago NEWvia mobile

I have been here last week for 3 days to spend for work meeting. We have been located to the 49th floor as lounge business. What I can say is that you can live into the hotel as your second home as well as a second office or meeting location. All personnel is total dedicated to your needing and they...

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Helpful?
Thank alessiofalcone
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear alessiofalcone, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor . I am very happy to read your feeling about your 3-day work meeting in Ritz-Carlton Pudong Shanghai, and highlighting your wonderful experiences with our ladies and gentlemen. Thank you for choosing us as your satellite site in China. We will consistently...

Reviewed 1 week ago via mobile

The hotel decoration is good and luxurious. Room is big. I especially like the bathroom. Also, We had a very nice view, can watch the night view of Lujiazui financial center. However, the price is high compared to other five star hotels and it doesn't include breakfast.

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Helpful?
Thank Bixing Y
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Bixing Y, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. It is my great pleasure to learn that you liked our hotel decoration, and enjoyed the super spacious room, nice view from the room which overlooking the highest building in Lujiazui, Shanghai.Thanks for your recognition, and we will certainly deliver the...

Port Louis
Reviewed 1 week ago

Having been to Shanghai for work and stayed in different kinds of hotels, its my first time with a 5 star hotel and wondered what the fuss could possibly be. Its the personal touch, down to earth and attention to details that made me felt very taken cared of. Airport pick up staff were friendly and enthusiastic. Special thanks to...

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Helpful?
Thank TC_1899
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear TC_1899 Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. Thanks for your recognition the first time you stayed in Ritz-Carlton Shanghai Pudong. It is great to know that you have been well taken care of and be offered the personalized service throughout your stay.We will certainly deliver your appreciation to Fei...

Denver, Colorado
Reviewed 1 week ago

We stayed at the Ritz Carlton Shanghai China. We had a spectacular room w/ a beautiful view. Everything about the hotel from amenities to spa & location was perfect. Several great restaurants at the mall that is connected to the hotel.

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Helpful?
Thank ShawnaLane1
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear ShawnaLane1, Thank you very much for your great review and recognition to Ritz-Carlton Pudong, Shanghai on TripAdvisor. I am most delighted to know that you had a beautiful and remarkable experience at The Ritz-Carlton, Thank you for especially highlighting our convenient location, splendid room view overlooking the city skyline, and great guest rooms. Also, it is glad to know...

Reviewed 1 week ago

First off, I have not written any reviews of hotels or restaurants I have been to in the past, but I thought I would give it a go based on our experience at the Ritz Carlton Pudong. Also, to give some context to this review, my wife and I travel for pleasure several times throughout the year, and whenever possible...

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Helpful?
3Thank HRK_SYHK
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear HRK_SYHK, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. Thanks for your feedback on both our hardware and software.We will definitely pay high attention to your advice to make the experience better.Also,it is glad...

London, United Kingdom
Reviewed 2 weeks ago

This is the best hotel I have stayed in in Shanghai, though I haven't had a chance to try the Hyatt. Location, in the IFC complex, is perfect for meetings in Pudong: I was able to walk to every meeting I had, which makes a great difference logistically. The room was excellent, with a big free-standing bath and a view...

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1Thank CWrightMedia
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear CWrightMedia, Thank you very much for staying at the Ritz-Carlton pudong,Shanghai and for your nice review on TripAdvisor. It is my great pleasure to learn that you enjoyed the super luxurious and spacious room, convenient location, accessible Internet and the nice view from the room which overlooking the highest building in Shanghai.Thanks for your recognition to Ritz-Carlton Pudong, Shanghai.Great...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui, at the very heart of modern Shanghai's commercial center. The hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel's location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China's modern economy. The Ritz-Carlton Shanghai, Pudong's outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: RM1,328 - RM2,095 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#173 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
 of 5 bubbles HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
 of 5 bubbles , 12 Feb 2017 | Read review
“excellent room service”
 of 5 bubbles , 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
5 of 5