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The Ritz-Carlton Shanghai, Pudong

1,804 reviews
#3 of 5,222 Hotels in Shanghai
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Traveller (1356)
Room & Suite (511)
Dining (114)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“ifc mall”(72 reviews)
“flair bar”(27 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,804)Write a Review
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All reviewsguest recognitionifc mallflair barthe club loungerose petalsrooftop barthe pearlspecial thanksbund viewtv towerhuangpu riveramazing hotelbusiness tripthe financial districtluxury hotelsart decochinese restaurant
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231 - 235 of 1,179 reviews
Reviewed 4 June 2017 via mobile

Stayed here and at RC Beijing for 4 days each. This one is the better property. Location is excellent, on top of an office tower with postcard views of the Bund. They have a complimentary limo service from the hotel to the Bund. Room was...More

1  Thank 60Cam
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 6 June 2017

Dear 60Cam Thank you very much for your wonderful review and recognition on Trip Advisor. I am delighted to learn that you enjoyed the hotel along with the views, and that you had the chance to enjoy both Scena and Jin Xuan restaurants. I am...More

Reviewed 1 June 2017

I lost my cell phone in lobby and thank the front desk manager Yumiko so much to take a lot of efforts to find it back for me. The whole stay is magnificent especially the service from the front desk. I cannot wait for next...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 941weic
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 5 June 2017

Dear 941weic Thank you very much for your great review on Trip Advisor. I am delighted to learn that Yumiko found your cell phone. I have personally shared your appreciation with Yumiko and Front Desk team. Our Ladies and Gentlemen look forward to seeing you...More

Reviewed 1 June 2017

This property is located in such a wonderful location. You are in walking distance of the Pearl Tower and other wonderful observation decks. You can view the Bund, take cruises, or shop at the IFC mall. I was very pleased with my room and its...More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank DamonH0330
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 5 June 2017

Dear DamonH0330 Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your wonderful review on Trip Advisor. I was pleased to learn that you enjoyed our luxorius guest room with its great views and our convenient location next to the IFC mall and...More

Reviewed 31 May 2017

Excellent location. Gorgeous views. Immaculate hotel. Our service was excellent. We will stay there again if we go back to Shanghai. The hotel is a 45 minute taxi from the PVG airport - depending on traffic.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank _uvmpratt
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 2 June 2017

Dear _uvmpratt How nice it is to read that you enjoyed your recent stay with us. I shared your kind comments with all the Ladies & Gentlemen on my team this morning, and they, along with me, appreciate your kind words. We all look forward...More

Reviewed 30 May 2017

I have done my own share of traveling in my career and Shanghai has been a frequent destination of late. I have stayed at several flagship hotels from esteemed global hotel brands. Among them this hotel is right up there with any I have every...More

Thank Sae Il L
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 1 June 2017

Dear Sae Il L Thank you very much for your great review and recognition on Trip Advisor. I am delighted that you had an amazing and remarkable experience at the Ritz-Carlton Shanghai Pudong. Thank you for highlighting our comfortable rooms with their beautiful Oriental Pearl...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$310 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#188 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$310 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#188 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1356)
Room & Suite (511)
Dining (114)
Pool & Beach (29)
Amenities (8)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Questions & Answers
Ask a question
Joey R
19 January 2018|
AnswerShow all 4 answers
Response from Ritz-SHASZ | Property representative |
Dear Joey R Greetings from The Ritz-Carlton Shanghai Pudong! I am very sorry to inform you that there are no fireworks allowed in city center during New Year period. I will suggest that you may consider staying the Bund... More
0
Votes
vinz20
8 August 2017|
AnswerShow all 3 answers
Response from Ritz-Carlton-Pudong | Property representative |
Dear vinz20, We have two Suggestions for your reference: 1.You could choose take taxi from hotel to Disney ,around 150RMB. 2.Our hotel provides hotel limo service ,from hotel to Disney ,around 950RMB,and we will charge to... More
1
Vote
Wanyue S
5 April 2017|
Answer
Response from Ritz-SHASZ | Property representative |
Dear wanyue S You can choose twin bedroom or highlight on special request for twin bed when you make a booking through our hotel website or telephone. Unfortunately Trip advisor not allow me to leave my contact detail... More
0
Votes
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Room Tips
"I loved my suite 5016 with a view of the Bund and the River"
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"Look at travellers' photos"
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"Definitely should have a view of the Jewel tower!"
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"The higher floor the better"
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