We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 5,161 hotels in Shanghai

The Ritz-Carlton Shanghai, Pudong

1,738 reviews
#2 of 5,161 Hotels in Shanghai
Save
Traveller (1248)
Room & Suite (406)
Dining (88)
Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ifc mall”(68 reviews)
“flair bar”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: UP TO 15% SAVINGS
Hotel packages
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$347.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanghai hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a9b55222a01a4589b96c90116e32e000", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1654265,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[61490938],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":348,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a9b55222a01a4589b96c90116e32e000","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":349,"lowestMetaPrice":347,"additionalPartner":false,"highestMetaPriceDisplay":349,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":349,"lowestMetaPrice":347,"highestMetaPriceDisplay":349,"hotelName":"The Ritz-Carlton Shanghai, Pudong","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE5YjU1MjIyYTAxYTQ1ODliOTZjOTAxMTZlMzJlMDAwIiwiQUlLIjoiYmExOWVlM2I1OTQ3NGM5Yzg1MzYyNjkzYzc4NmZkYzIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$347", "hasDates": true, "hacComplete": true, "contentIdMappings": {"61490938":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,738)Write a Review
There are newer reviews for The Ritz-Carlton Shanghai, Pudong
See the most recent reviews
Filter reviews
1,138 results
Traveller rating
945
138
41
10
4
Traveller type
Time of year
LanguageEnglish
More languages
945
138
41
10
4
Show reviews that mention
All reviewsguest recognitionifc mallflair barthe club loungerooftop barthe pearlspecial thanksbund view roomtv towerhuangpu riverbusiness tripamazing hotelluxury hotelsart decothe financial districtchinese restauranthotel staff
FilterEnglish
Updating list...
241 - 245 of 1,138 reviews
Reviewed 25 April 2017

Myself and my husband come from Hong Kong and decided to visit Shanghai for a few days. We wanted to celebrate a special evening, and read great reviews about Scena on TripAdvisor, so we decided to give it a try. WOW, did it exceed our...More

Thank 642,607
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 26 April 2017

Dear 642607 Thank you for your wonderful review on Trip advisor. I am very happy you enjoyed your dining at Scena restaurant. I am pleased to read your wonderful feedback about the helpful and genuine serviced provided by Mirco. Thank you again for your comments...More

Reviewed 24 April 2017

We were truly amazed at the service, quality of this hotel. We felt like we were first class passengers on the Titanic! The views from our room, services within the hotel and food was amazing. We did feel a little underdressed as we did not...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 556deand
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 26 April 2017

Dear 556deand Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your wonderful review on Trip Advisor. Our ladies and gentlemen at the hotel are very proud to have created a memorable experience for you. Rest assured that I will share your kind...More

Reviewed 24 April 2017

Styed six nights at this boutique Ritz Carlton overlooking the river. Every aspect of the experience was great. the service is impeccable and staff try hard to anticipate your every need. Breakfast at Scena was great with a lot of variation on the buffet. We...More

Thank Isabel M
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 26 April 2017

Dear Isabel M Thank you for choosing the The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai. I would also like to thank you for taking the time to provide us with your amazing review on Trip advisor. I am very happy you enjoyed...More

Reviewed 24 April 2017

Good location nearby Pearl Towel, I stayed here for 1 night. Room was spacious, mattress and pillow are beyond expectation - it was very comfortable for me Heartful thanks to professional hotel staff - Violet who is genuinely friendly, very responsive and detailed-oriented. She truly...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 714ilanl
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 26 April 2017

Dear 714ilanl Thank you very much for staying at the Ritz-Carlton and for your nice review on Trip Advisor. I was pleased to learn that you enjoyed the super guest room, with the comfortable pillow and mattress, along with our convenient location nearby Pearl Tower....More

Reviewed 23 April 2017 via mobile

Stayed two nights at the Ritz hotel with my fiancé last weekend. We were originally at the Grand Hyatt, another wonderful hotel, but wanted to make a reservation at Flair, the roof top bar at the Ritz. The only way to do so was to...More

2  Thank 212
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 25 April 2017

Dear 212 Thank you for choosing The Ritz-Carlton Shanghai Pudong and I would also like to thank you for taking the time to provide us with your valuable comments. I am delighted that you had wonderful experience at the Ritz-Carlton Shanghai Pudong. Thank you for...More

PreviousNext
14748495051228
Add Photo Photos
Traveller (1248)
Room & Suite (406)
Dining (88)
Pool & Beach (29)
Hotel & Grounds (883)
Bathroom (70)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$284 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#184 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$284 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#184 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite