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The Ritz-Carlton Shanghai, Pudong

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Traveller (1469)
Room & Suite (530)
Dining (122)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“flair bar”(29 reviews)
“ifc mall”(76 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel packages
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel packages
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Nearby Hotels
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Reviews (1,898)
There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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1,236 results
Traveller rating
1,031
146
43
11
5
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LanguageEnglish
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1,031
146
43
11
5
Show reviews that mention
All reviewsflair barguest recognitionifc mallthe club loungerooftop barthe pearlspecial thanksbund viewtv towerhuangpu riverthe financial districtamazing hotelbusiness tripart decochinese restauranthotel staffsirena
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241 - 245 of 1,236 reviews
Reviewed 16 July 2017

I attended a meeting with our Asian Office colleagues here few days ago. It was a great experience that the nice hotel facilities on the third floor and epically the outstanding hospitality services. Helen who is the mainly person helped with the meeting is super...More

Thank Jess L
Response from Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, PudongResponded 19 July 2017

Dear Jess L Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I was delighted to learn that you were warmly taken care of by our Helen from banquet. I passed along your recognition to Helen and...More

Reviewed 15 July 2017

I was warmly welcomed by the front desk staff,Ivy and had a great night at the hotel. The hotel was located in a very convenient area of Pudong, Shanghai and had spacious rooms and views. It's very comfortable for relaxation.More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank tingbaoc
Response from Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, PudongResponded 19 July 2017

Dear tingbaoc Thank you so much for staying at the Ritz-Carlton and for your great review on Trip Advisor. I am very happy to read your generous compliments of your wonderful stay with us and in particular the warm welcome by our Ivy. Again, thank...More

Reviewed 14 July 2017

We had an incredibly fantastic experience at the Ritz Shanghai! As a long time traveler at the Ritz properties, I can honestly say that the Shanghai pudong staff exceeded the already high expectations for service. The club lounge staff were so personable, and made the...More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank tarak22
Response from Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, PudongResponded 19 July 2017

Dear tarak22 Thank you very much for your amazing review and recognition on Trip Advisor. It gives us a great pleasure to read your generous compliments of your wonderful stay with us and that you have enjoyed the personalized service of Nicole and the rest...More

Reviewed 13 July 2017 via mobile

The hotel is conveniently located next to a major shopping centre with great food options. The service was great. The only thing i will take away is that you have to take two elevators to reach to your room. But that what you get to...More

Thank Abdulla A
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 17 July 2017

Dear abdullaa490 Thank you for your nice review on TripAdvisor. I was delighted to learn that you enjoyed your stay with us. Thank you for highlighting our convenient location next to the IFC mall with its many great food options. Regarding your comment on the...More

Reviewed 12 July 2017 via mobile

For business, staying in Pudong may be the most convenient option. While the hotels and sights on the other side of the river are perhaps more interesting, there are many great hotel options in Pudong. Ritz Carlton is probably the best, both in terms of...More

Thank 20oscar16
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 17 July 2017

Dear 20oscar16 Firstly, thank you for recommending the Ritz Carlton Shanghai Pudong. Thank you for highlighting our convenient location, well-appointed guest rooms and our excellent facilities including our restaurants and gym. Thank you for choosing us as your first choice for your future visits to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$301 - US$517 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$301 - US$517 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1469)
Room & Suite (530)
Dining (122)
Pool & Beach (31)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Questions & Answers
Ask a question
Joe c
25 May 2018|
AnswerShow all 2 answers
Response from Ritz-SHASZ | Property representative |
Dear Joe c Thank you for your question and we will suggest you to book a suite room and request to add a tent in room. If you would like to learn more please do not hesitate to contact our hotel or email us directly. I am... More
0
Votes
travelfan889
23 May 2018|
AnswerShow all 3 answers
Response from Ritz-SHASZ | Property representative |
Dear travelfan889 Both Studio rooms and Panoramic Suite rooms have windows looking out from the bathtub. Thank you for your questions and our Ladies and Gentlemen look forward to seeing you soon. Warmest regards Debbie... More
0
Votes
TheglobalCEO
28 March 2018|
Answer
Response from debbiew955 | Property representative |
Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you... More
0
Votes
Room Tips
"The suite overlooking the Pearl Tower really worth every penny, The view is breathtaking!"
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"Shaghai TV tower room"
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"all floors are quiet, you can hear a pin drop!"
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"Stay on the 51st Floor facing The Shanghai Bund and near the elevators."
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