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Customer service is quite poor. Front desk is slow and not paying full attention to customer when serving customer. Cafeteria attendants not serve coffee or tea and collect used plates automatically. Cafeteria food are not replenished timely.
Room is still considered comfortable, but cleanliness level...More
This is a mid-price hotel belonging to a Japanese chain frequented mostly by local Chinese tourists visiting Shanghai. It is located smack at the center of the Jing'An area and an easy walk to major attractions and restaurants. Stays are priced fairly for the area...More
Front desk did the pre-authorization when I checked in but they didn't use the same authorization code to check me out even there is no outstanding balance. And I knew the reason behind later when I got back to Hong Kong, they just charge me...More
The concierge desk has a scam with the taxis. I asked them to get me a taxi to the airport and I was overcharged by 100RMB. It took 30 minutes before they would check me in as the reception desk was on the phone or...More
The hotel management seems to have serious problems. Check in was unfriendly. The lady did not greet and barely spoke English. The rooms are dated and not properly cleaned and smell of smoke. I complained about the smell in the room but the only answer...More
The residential and commercial areas around the beautiful grounds of Zhongshan Park have never been considered particularly fashionable by a majority of Shanghai’s foreign residents, but plenty of expats do choose to live here. The park itself is a huge draw, providing a pocket of serenity in the middle of the metropolis. The area has its share of trendy shops with wares that can’t be found elsewhere, delicious
restaurants with food ranging from fancy to affordable, and great hidden bars. Rents are also cheaper here than in other neighborhoods with the same conveniences. Aside from the obvious attractions, with its neighborhood fix-anything shops and pop-up street stalls that sell anything you need, you’ll never sacrifice Western comforts.