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Hilton Shanghai Hongqiao

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#52 of 4,571 Hotels in Shanghai
Certificate of Excellence
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828 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Rijeka, Croatia
Reviewed 2 days ago NEW

My stay was very pleasant with excellent service and always a great standard of Hilton brand. I would recommend this facility for any kind of business and a leisure stay. my earlier check-in was handled so smooth that I could not believe it. on the end my earlier check-out was processed even faster. Simply my complete stay in Hilton hotel...

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Helpful?
Thank bornac582
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

There are many decent hotels around this part of Shanghai if on a one night stay for business or pleasure. The Hilton had the best rates available by far for the date required, hence the decision to stay here. The ride from Hongqiao airport was quick and easy and for once with a taxi driver who didn't grumble about the...

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Thank Chris H
Hong Kong
Reviewed 5 days ago NEW

Check-In very smooth and friendly staff. Room is very nice and large, got a deluxe room with company rate. Wifi in the room is hit and miss, keeps on disconnecting. Heard from my colleague that stayed 2 weeks before that the buffet dinner was going down hill so ordered in. Room service food was OK, nothing special but pricey, the...

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Thank Wangtshuk B
Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Here for another client event and the standards here continue.to be very poor. The buffet here is still dire. The meeting rooms.small.and poorly equipped. Either Hilton don't care anymore or they have given up trying. Sad.

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Thank Dr John K
Hong Kong, China
Reviewed 1 week ago

We arrived at the hotel at 3:30 pm but our rooms were not ready. We were told to wait as they didn't know when the rooms will be ready. My friends hadn't booked the executive room with lounge access so I suggested that my friends and I could wait there and have a cup of tea. It took them a...

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Thank Parmila
Houston, Texas
Reviewed 2 weeks ago via mobile

The best value for my money each time I visit Shanghai, without a doubt. Being so close to Hongqiao airport and railway station it's the easiest and smoothest option to use Shanghai as home base and make day trips to other surrounding cities. Staying at the Hilton Shanghai Hongqiao I can experience Chinese hospitality with a western touch in the...

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Thank FdK_traveler
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you so much for your stay at Hilton Shanghai Hongqiao! I'm so glad to see your nice comments on hotel service. It is such a high compliment you gave to us that I would like to show my sincerity to welcome you back again next time when you are in Shanghai.

vietnam
Reviewed 2 weeks ago

Good amenities and friendly staff. Not so far from Honqiao airport and a short ride to foreigners street. Ordered room service and the food was good quality and efficient. Only complaint is that I booked and paid online, but was charged again on check out. Partly my fault, I didn't check the bill. Hopefully they will sort this out.

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Helpful?
Thank ziondog
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. I am also noticed the payment issue, and I hope this the special case will not affect you a lot. It will be sorted out very soon. We do look...

Kiawah Island, South Carolina
Reviewed 2 weeks ago via mobile

I usually stay in this Hilton lately for convenience .... but also for good reasons. Its really a nice place, most people speak good English at the front desk, the rooms in Tower 3 (recommended) are very nice and super functional and the Happy Hour in the lounge is all you need after a long day at the office.

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Helpful?
Thank Michael H
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. Your satisfaction drive us so much to make it better. We do look forward your coming back when your next visit in town. And thank you again for your time.

Santa Monica, United States
Reviewed 2 weeks ago

Made aboard travel feel like home. Super friendly and accommodating staff. Nice breakfast assortment Rooms service was delicious. Great internet connection. thank you thank you thank you thank you thank you thank you thank you thank you

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Helpful?
Thank Shirley W
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao and taking time to share us such a nice review. It is such a high compliment you gave to our staff, hotel food as well as facilities. We appreciate your kind words and do look forward your coming back in the not too distance future.

Wembdon
Reviewed 3 weeks ago

Stayed here 4 nights back end of October room 11321. Good size room, excellent amenities, all the staff were very pleasant and helpful. Quite nice to be staying on Halloween, because all the staff dress up and got into the spirit. Breakfast food selection very extensive, and good bar area to relax after work. When staying away I tend to...

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Helpful?
Thank Darren3005
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, We appreciate your choosing Hilton Shanghai Hongqiao and sharing us your comment regarding your stay. And it is great to know that you enjoyed the friendly and warm services, as well as Halloween night. We are proud of our team and service they deliver for our guests every day. Again, we appreciate your patronage and look forward...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more   less 

Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: RM441 - RM1,015 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Agoda, Ctrip TA, Priceline, Expedia, Travelocity and Odigeo so you can book your Hilton Shanghai Hongqiao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai
Hotel Style:
#31 Business Hotel in Shanghai
#31 Spa Hotel in Shanghai
#52 Luxury Hotel in Shanghai
#101 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai Hongqiao staff and other travellers.
6 questions
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San Francisco, California
San Diego, California
over a year ago

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Questions? Get answers from Hilton Shanghai Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are good”
 of 5 bubbles Parmila, 28 Nov 2016 | Read review
“there are different wings - wing 2 is quieter”
 of 5 bubbles WelshJohn1959, 26 Oct 2016 | Read review
“Choose a room at a different hotel.”
 of 5 bubbles NotSoCritical, 25 Oct 2016 | Read review
“go for the upper floors”
 of 5 bubbles 391dave, 18 Oct 2016 | Read review
“As always, higher floors are best”
 of 5 bubbles KodoDrummer, 7 Oct 2016 | Read review
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