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Hilton Shanghai Hongqiao

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#53 of 4,941 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Shanghai Hongqiao
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861 Reviews from our TripAdvisor Community

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Showing 558: English reviews
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Makati, Philippines
Reviewed 6 days ago NEWvia mobile

This hotel didn't disappoint me. It's new, it's clean, just the way I imagined a Hilton Hotel. Food is great in their buffet restaurant. Nearest mall is around 15 to 20 minute walk. Or you can just get a quick cab ride. Will stay here again.

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Helpful?
Thank LenBanda
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016 via mobile

There are many decent hotels around this part of Shanghai if on a one night stay for business or pleasure. The Hilton had the best rates available by far for the date required, hence the decision to stay here. The ride from Hongqiao airport was quick and easy and for once with a taxi driver who didn't grumble about the...

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Helpful?
Thank Chris H
About Hotel's Favourite Review
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for your staying at Hilton Shanghai Hongqiao, and highly appreciate for your great comments for our rooms, cuisine, service as well. I will surely deliver the fantastice messages to my team, which will definitely drive their passion to offer better service. Sincerely invite you to stay here next time when you are back in Shanghai.

California, United States
Reviewed 3 weeks ago

I have stayed at numerous 5-star hotels on all continents and this one stands out among the very best! The location is great, the facilities are newer and very well maintained, the staff are courteous, well trained and service oriented, and the management team from the GM to Executive Lounge manager and guest service manager are all very professional. I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patrick W
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in Shanghai. And thank you again for sharing your staying experience.

Singapore, Singapore
Reviewed 3 weeks ago

A very nice hotel, rather impressive when you step in. Rooms are very, very nice and certainly comfortable. Lounge is nice, fair amount of options. Diamond status acknowledged, if you worry about such things, and upgrades have not been an issue. A very nice gym. Drawback though is the hike you must make to get from check-in to the building...

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Helpful?
Thank Weissgunn
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao and taking time to share with us your comments. It is always pleased to know how you enjoyed your stay here and of course the services and facilities we provide. We do look forward your coming back when your next visit in Shanghai. And thank you again for sharing...

Reviewed 3 weeks ago via mobile

Diamond status acknowledged on checkin and room upgraded. What makes this hotel stand out from other hiltons in the area, is the executive lounge. The food is first class and service is excellent. I'll be coming again when on business in the area!

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Helpful?
Thank Michael W
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and your satisfaction of executive lounge food and service. We do look forward your coming back when your next visit in Shanghai. And thank you again for sharing your staying experience.

London
Reviewed 3 weeks ago

This is my second visit to the Hilton Hongqiao in a year, this visit was a little disappointing given my last review was excellent, the first small issue was having to wait for a room, even after emailing and phoning the hotel before to ask for an early check-in, I arrived at 10am and had to wait a couple of...

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Helpful?
Thank DMD4
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao and please accept my sincere apology for the unpleasant experience you had. All your feedback have been shared with department heads concerned to look into the depth of the issues you mentioned. I do hope that we could have the opportunity at your service again so that we could...

Muncie, Indiana
Reviewed 4 weeks ago

I arrived, stayed, and left the hotel all with expectations exceeded, feeling welcomed each step of the way. I especially enjoyed the gym available, spacious with a full-25-meter-length swimming pool. The only downside for me was the hotel's distance from a subway station (20 min walk), but I imagine most guests take a car to the hotel, so this is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Swimdoc7
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services and facilities we provide. We do look forward your coming back when your next visit in Shanghai. And thank you again for sharing your staying experience.

Milan, Italy
Reviewed 4 weeks ago

Definitively a good choice if you need to stay in this part of the city. I stayed in the executive floor in tower 3. Room is very large, spotless and you have all what you need for a business trip: space, large desk, plenty of sockets, good (complimentary) wifi. Bathroom is what you expect from a modern 5 stars hotel,...

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Helpful?
Thank Carcentina
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for your staying at Hilton Shanghai Hongqiao, and share with us your staying experience. I am so delighted to see your satisfaction with our hotel facilities. I also notice your suggestion abount Execuive Lounge amenties, and will pass these to related department for improvment. Sincerely invite you to stay here next time when you are...

Reviewed 15 January 2017 via mobile

Maintaining the Hilton expected quantity the hotel provides good service. Can recommend. Good value for money for room tariff but the in hotel dining / room service is a bit pricey but again good service and high standards of quality.

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Helpful?
Thank Ajay A
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in Shanghai. And thank you again for sharing your staying experience.

Jakarta, Indonesia
Reviewed 14 January 2017

Had to stay in this hotel for business reasons, otherwise would not have chosen it. Location is not great. Far away from public transport and not much to see/do in the vicinity. As we were a little early checking in, front desk told us we had to upgrade to another room in order to have a room available (!). The...

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Helpful?
Thank Maria E
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao and please accept my sincere apology for the unpleasant experience you had. All your feedback have been shared with department heads concerned to look into the depth of the issue and proper training will be given to the staffs as well. I do hope that we could have the...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more   less 

Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: RM491 - RM1,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
Number of rooms: 662
Reservation Options:
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Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai
Hotel Style:
#31 Business Hotel in Shanghai
#34 Spa Hotel in Shanghai
#53 Luxury Hotel in Shanghai
#139 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai Hongqiao staff and other travellers.
6 questions
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San Francisco, California
San Diego, California
over a year ago

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Questions? Get answers from Hilton Shanghai Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower 1 rooms have a nicer layout”
 of 5 bubbles DMD4, 27 Jan 2017 | Read review
“book Room Only”
 of 5 bubbles tisantlai, 19 Dec 2016 | Read review
“Rooms are good”
 of 5 bubbles Parmila, 28 Nov 2016 | Read review
“there are different wings - wing 2 is quieter”
 of 5 bubbles WelshJohn1959, 26 Oct 2016 | Read review
“Choose a room at a different hotel.”
 of 5 bubbles NotSoCritical, 25 Oct 2016 | Read review
5 of 5