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Ibis Shanghai Yu Garden

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375 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Greater Wellington, New Zealand
Reviewed 2 weeks ago

When we first arrived I thought the area and hotel looked a bit gross, but after staying 4 nights, I would really reccommend this hotel. The rooms were clean and comfortable, although we didn't spend a lot of time at the hotel due to its incredible location. We were able to walk to the nearest subway station, and from there...

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Thank Niamh P
Reviewed 4 weeks ago via mobile

From main entrance to the left have a nice Xiao long Bao cheap and delicious. Noodle not good. Just XLB. On your right tesco and others food serve at the mall very nice too. Friendly front desk staff. Metro is quite far. If u have budget can take cab to your destination or didi dadi too.

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Thank mwk2015
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guset, thanks a lot for choosing our hotel, Ibis Shanghai Yu Garden, In the future, we'll try our best to improve our facilities and service, we are looking forward to welcoming you in our hotel again!Welcome to shanghai again!

Macau, China
Reviewed 13 February 2017

I traveled with my parents this time to Shanghai and since we planned to visit Yu Garden and the Bund, then we choose to stay Ibis. The hotel is just few steps to Yu Garden and about 20mins walking distance to the Bund. A lovely stay in Shanghai.

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Thank lingg718
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guset, thanks a lot for choosing our hotel, Ibis Shanghai Yu Garden, In the future, we'll try our best to improve our facilities and service, we are looking forward to welcoming you in our hotel again!Welcome to shanghai again!

Singapore, Singapore
Reviewed 9 January 2017 via mobile

I was abit hesitant to book, but trust that ibis will ensure it standard. We booked the business queen room, so there is a window, hair dryer, and standard sound proofing room. If u search at Agoda, there's difference in the amenities of the rooms you paid, whether have hair dryer. Rooms without windows are found in the centre core...

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1Thank tips_lookout
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guset, thanks a lot for choosing our hotel, Ibis Shanghai Yu Garden, In the future, we'll try our best to improve our facilities and service, we are looking forward to welcoming you in our hotel again!Welcome to shanghai again!

London
Reviewed 1 January 2017

Review collected in partnership with Ibis Hotels
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Thank lic127
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

singapore
Reviewed 16 December 2016 via mobile

Choose this hotel because of the location - near tourist attractions. Front desk staff were friendly and always have us direction to where we want to go or what to eat. Room was equipped with the bare minimal (as per Ibis standard) but clean and comfortable I just don't like that the hotel allowed smoking. My room was stinky and...

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Helpful?
Thank satoyuriko
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guset, thanks a lot for choosing our hotel, Ibis Shanghai Yu Garden, In the future, we'll try our best to improve our facilities and service, we are looking forward to welcoming you in our hotel again!Welcome to shanghai again!

Auckland, New Zealand
Reviewed 20 November 2016 via mobile

We stayed in the hotel for 3 nights. Very unwelcoming atmosphere. We reached nearly mid night. We had to take our baggage by ourselves in the lift to our room though the person was seated next to the lift at the reception. The toilet door didn't have a latch and will open by itself. On reporting the reception said you...

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Thank Harish S
Brasilia, DF
Reviewed 12 November 2016 via mobile

Disgusting. This is the worst Ibis I've ever stayed in my whole life. STINKY. Unfriendly staff. Breakfast is awful. Location is ok. I was almost ripped off by the hotel staff. THE WI FI is awful; it takes forever to download or upload. DO not stay in this hotel.

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Thank SeanBsb
Barnstaple, United Kingdom
Reviewed 8 October 2016 via mobile

Mixed reviews. The location was superb and in walking distance of many great sights as well as a stop for the sightseeing bus so you need to keep this in the back of your mind when reviewing. The room was a little 'tired' though and had no window, which I knew about before, but didn't realise what it would be...

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Thank SCE54
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, maybe next time you could book our superior rooms or city view rooms, looking forward to having you stay in our hotel again! Have a nice day!

Chicago, Illinois
Reviewed 30 September 2016

The service was very good from the front desk. The bar is closed at night but the people at the front desk got me ice every night at no charge. It is about a 10 minute walk to the subway. There is a Tesco grocery store in the basement of the Mall down the street. Close to the Yu Yuan...

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Helpful?
Thank Sandra D
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, I am so sorry about the problems you've mentioned, I apologize to you on behalf of our hotel, in the future, we'll try our best to improve our facialities and service, we are looking forward to having you stay in our hotel again. Have a nice day!

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Staying in Old Town

Neighbourhood Profile
Old Town
Shanghai’s original walls live on in the curve of the streets that serve as the border to the old city. An aerial view shows a clear circular outline and parts of the original wall are preserved as monuments to the ancient past. The main tourist attraction of Yuyuan (which means Yu garden, though it is often redundantly referred to as Yuyuan Garden) draws hordes of tourists every day, but wandering the streets around the complex reveals more exciting attractions such as food and antique markets. There are also streets lined with shops peddling everyday wares such as Chinese dining ware and craft notions that can be even more enticing to visitors uninterested in the usual tourist fare.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff

Additional Information about Ibis Shanghai Yu Garden

Address: No.85 Zhoujin Road, Huangpu District, Shanghai 200011, China
Region: China > Shanghai Region > Shanghai > Old Town
Price Range: RM261 - RM377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Shanghai Yu Garden 3*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Shanghai Yu Garden staff and other travellers.
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Questions? Get answers from Ibis Shanghai Yu Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose other hotel”
 of 5 bubbles HdWong, 19 Aug 2016 | Read review
“Rooms have excellent city and local views”
 of 5 bubbles 197maturetraveller, 29 Jul 2016 | Read review
“Walk straight back out the doors because you won't find a "good room"”
 of 5 bubbles twindadtravels, 11 Jul 2016 | Read review
“Cheapest rooms have no window, but are totally OK.”
 of 5 bubbles SerGioDubai, 15 May 2016 | Read review
“Dont stay on the 6th Floor. Too noisy”
 of 5 bubbles tolub248, 1 May 2016 | Read review
5 of 5