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Ibis Shanghai Yu Garden

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361 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Shanghai Yu Garden
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Showing 200: English reviews
Brisbane, Australia
Level Contributor
179 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 11 July 2016

This hotel only has one thing going for it and that's the location. That was the sole reason we booked it to be around the Yu Garden area. Everything else is absolutely terrible and if the hotel internet was any good and we could connect properly we would have probably booked elsewhere. After arriving from 16hrs of transit at 9pm... More 

Helpful?
4 Thank twindadtravels
Penang Island, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2016 via mobile

Being a loyal Accor member I may be biased but I feel I'm compelled to give a 5 star review for this hotel. The trainee front desk staff at the reception was very attentive and capable of problem solving and having great initiatives in giving suggestions (very rare quality among Chinese employees). We're on a business trip where we have... More 

Helpful?
Thank Choo Kheng S
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks a lot for choosing our hotel and give such nice comments, in the future we will try our best to improve our service and facilities to welcome the nice guests like you , looking forward to having you stay in our hotel again! More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 May 2016 via mobile

Location: 8.5 ~ Taxi from Putong Airport cost rmb 180 ~ 3mins walk to supermarket, restaurants ~ good location Facilities: 6 ~ basic business hotel ~ shower ~ wooden floor ~ no window room Breakfast: 5.5 Variety: 5 Quality: 6 Remarks: suggest to have breakie elsewhere Cleanliness: 8 Staff: 8 View: 0 Size: 6 Remarks: please do not expect much... More 

Helpful?
2 Thank Momo M
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, we also have business rooms ,garden view rooms with window for your choice, maybe next time you could book those rooms, looking forward to having you stay in our hotel again! have a nice day! More 

Milan, Italy
Level Contributor
121 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 May 2016

I've been at Ibis Yu Garden several times during the years and I'm always satisfied. Staff is speaking English, rooms are standard Ibis and do not reserve surprises. Wi-fi is available too. Location is downtown, walking distance by subway. I bet you cannot find anything better and safer in town for this place!

Helpful?
1 Thank SerGioDubai
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel and I really glad that you had a nice time here, we really appreciate your nice comment and look forward to having you stay in our hotel again! More 

Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 May 2016

The Hotel is typical IBIS budget Hotel, supposed to be value for money so i didnt read other people's reviews before booking it because i knew and trusted the IBIS brand... I should have read the reviews. This IBIS in Shanghai Yu Garden, 85, Zhoujin Road, Shanghai 200011 does not do justice to the IBIS brand AT ALL. At night... More 

Helpful?
2 Thank Tolu B
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, I am so sorry for your unpleasant experience, I apologize to you on behalf of our hotel, in the future, we'll try our best to improve our hotel's security issues and stop those people who send cards to come to our hotel. we'll do more things to ensure the safety of our guest. sorry again and look forward... More 

Travellers are raving about these Shanghai hotels

North Yorkshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2016

We stayed one night here and we're very disappointed. I booked a room with a window but the window was small, had blinds and there was an outside grill so very little light got through, the room lighting was poor making the room dark and grim. We gave up trying to connect to the Wi-fi. The room was clean and... More 

Helpful?
1 Thank Oliveoil535
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, I am so sorry for your unpleasant experience, I apologize to you on behalf of our hotel, in the future we 'll try our best to improve our facilities, hope to have your stay in our hotel again ! More 

Guimaraes, Portugal
Level Contributor
226 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 800 helpful votes
Reviewed 14 April 2016

The Ibis chain hotel are similar anywhere in the world, so you know what to expect. This hotel is well located, near the Yuyuan Garden, a 10 minutes walk from the nearest metro station (Yu Garden – exit 1). Near, there are shops, restaurants and a supermarket (Tesco) . The hotel does not have a restaurant only serves breakfast at... More 

Helpful?
2 Thank vmimartins
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks for choosing our hotel, we'll try our best to solve the problems you mentioned, sorry for your unpleasant experience, hope to have you stay in our hotel again! More 

Barcelona, Spain
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 April 2016 via mobile

Location is great and staff is helpful, though speak limited English, but that's about it. Taxi from Pudong airport was around ¥240 at 2am. Prostitute cards under the door EVERY night, so they're not great on security. Wifi is appalling if not useless. After check out, they store our luggage. When we come back for them, we ask about the... More 

Helpful?
2 Thank Zulema C
Pune, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 April 2016

Compared other IBIS in India and Europe this hotel is very poor quality. Rooms are super tiny, bathroom was not at all good. My room had no window. No central air conditioning, off course there was split AC but that was too noisy. Sub way station was about 1km away.

Helpful?
1 Thank Sandeep K
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks a lot for choosing our hotel, we also have bigger rooms and rooms with windows, those are business rooms, superior rooms ,rooms with garden view/city view and family rooms, Maybe next time you could try to book the rooms above. and I am so sorry that the AC in your room was noisy, we have fixed this... More 

Playa del Carmen, Mexico
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 March 2016

the location of this ibis hotel its just acroos from yu garden !!! an also very close to the subway metro station i highly recommended, if you need any help just ask to the front desk staff they try to do everything to assit you, if you are an occidental visitor ask for the breakfast in the hotel its very... More 

Helpful?
Thank karyvelazquez
Evan C, Guest Relations Manager at Ibis Shanghai Yu Garden, responded to this review

Dear guest, thanks a lot for choosing our hotel and I am so glad that you enjoyed your stay here, hope that you could visit China again and looking forward to seeing you again ! More 

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Staying in Old Town

Neighbourhood Profile
Old Town
Shanghai’s original walls live on in the curve of the streets that serve as the border to the old city. An aerial view shows a clear circular outline and parts of the original wall are preserved as monuments to the ancient past. The main tourist attraction of Yuyuan (which means Yu garden, though it is often redundantly referred to as Yuyuan Garden) draws hordes of tourists every day, but wandering the streets around the complex reveals more exciting attractions such as food and antique markets. There are also streets lined with shops peddling everyday wares such as Chinese dining ware and craft notions that can be even more enticing to visitors uninterested in the usual tourist fare.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff

Additional Information about Ibis Shanghai Yu Garden

Address: No.85 Zhoujin Road, Huangpu District, Shanghai 200011, China
Region: China > Shanghai Region > Shanghai > Old Town
Price Range: RM201 - RM339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Shanghai Yu Garden 3*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Shanghai Yu Garden staff and other travellers.
2 questions
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Questions? Get answers from Ibis Shanghai Yu Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose other hotel”
 of 5 bubbles HdWong, 19 Aug 2016 | Read review
“Rooms have excellent city and local views”
 of 5 bubbles 197maturetraveller, 29 Jul 2016 | Read review
“Walk straight back out the doors because you won't find a "good room"”
 of 5 bubbles twindadtravels, 11 Jul 2016 | Read review
“Cheapest rooms have no window, but are totally OK.”
 of 5 bubbles SerGioDubai, 15 May 2016 | Read review
“Dont stay on the 6th Floor. Too noisy”
 of 5 bubbles tolub248, 1 May 2016 | Read review
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