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Sheraton Shanghai Hongkou Hotel

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#72 of 4,573 Hotels in Shanghai
Certificate of Excellence
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Sheraton Shanghai Hongkou Hotel
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768 Reviews from our TripAdvisor Community

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Showing 541: English reviews
Heidelberg, Germany
Reviewed 2 days ago NEWvia mobile

I've been there for several days, during a long stay on that region. Nothing to say against, except some old air conditioner that nothing work properly and/or is to noisy. Rooms are very nice and comfortable. Everything is clean. Breakfast is fantastic. Taxi are always available. Good experience!

Thank GiacomoD77
Auckland Region, New Zealand
Reviewed 1 week ago

Great hotel with very friendly and helpful staff. Our room was so comfortable and we had access to the Club Lounge which couldn't have been better. The food and drink available were of a high standard and the service was perfect

Thank LeezS2
Hockessin, Delaware
Reviewed 1 week ago

Good choice for business trip. Central location to the metro and nearby tourist attractions. Reasonable restaurants within walking distance. Basic room, nice view and club level is nice for extended stay.

Thank ktstorm
Reviewed 3 weeks ago

Very imposing hotel with attentive staff. The rooms were superbly equipped and spotlessly clean. The restaurant was good with a wide range of breakfast options including a good attempt at a full English alongside both continental and Asian breakfast.

Thank trythealea
Reviewed 3 weeks ago via mobile

This is a nice hotel with helpful staff and some nice touches. It's in a great location next to a metro and not far from the Bund which can be seen from the Sky Bar. The only thing stopping this being rated a five by me is that the room could do with a little bit of maintenance. There is...

Thank A_J_T_Upholland_2011
Hong Kong, China
Reviewed 4 weeks ago

Still a great choice for business trips. Spacious, modern, friendly staff. The standard has kept up through the years. Rooms are still new. After switching to Hyatt for sometime, SPG is a breath of fresh air. With this trip, will consider switching back to SPG. Will definitely be back. Thanks.

1Thank P O
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear P O, Thank you for sharing your wonderful feedback with us. We are pleased to learn that you enjoyed your stay in our hotel We expect to see you again in the near future. Best Regards, David Cao General Manager Sheraton Shanghai Hongkou Hotel

Orillia, Canada
Reviewed 31 October 2016 via mobile

This is on Ok hotel, but be careful! If you are a non-smoker, then ask for a n/s room very very far away from the smoking rooms. Even the n/s rooms have been smoked in, so after checkin, check your room first. We stayed 4 nights and changed rooms 3 times before finding a room that was tolerable. The hotel...

Thank vee3msb
Reviewed 19 October 2016 via mobile

Stayed for 4 nights on a business trip to Shanghai. Location is strategic. Veey easy checkin. Helpful staff. Very clean room. Food in the 2nd floor buffet breakfast with limited selection. Wifi in my room at the 10th floor signal is ok but internet needs to reset every now and then. Internet is a oroblem here...sometimes very slow

Thank arielpayat
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear arlelpayat, Thank you for taking time to share your feedback with us. We are pleased to learn that you enjoyed the room and services we provided to you. We look forward to welcoming you back in the near future. Our IT team will also improve the internet issue soon. Best Regards, David Cao General Manager Sheraton Shanghai Hongkou Hotel

Chicago, Illinois
Reviewed 13 October 2016

There were busloads of tourists for my 2 day stay here. The restaurants, lounges and public spaces were very busy. But I found the rooms to be comfortable and the food to be good. Unfortunately not a great walking area outside the hotel if you are trying to do sightseeing.

Thank Freq_Traveler_101
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Freq_Traveler_101, We would like to thank you for staying with Sheraton Shanghai Hongkou Hotel. We hope your trip was full of stories to share. Actually, we are delighted to know that the room and food we offered were to your satisfaction. Your positive review has been shared with our team. We look forward to t welcoming you back soon....

Reviewed 12 October 2016 via mobile

Five star business hotel with everything you need. Breakfast is excellent, rooms are clean and spacious, service is good. Personal speaks a decent English. The only thing that needs improvement is the unreliable and slow internet.

Thank Michaelpaulus
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Mlchaelpaulus, Thank you for sharing your wonderful feedback with us. We are pleased to learn that you enjoyed your stay in our hotel We expect to see you again in the near future. Best Regards, David Cao General Manager Sheraton Shanghai Hongkou Hotel

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Staying in Hongkou

Neighbourhood Profile
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 

Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Region: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Price Range: RM524 - RM929 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Reservation Options:
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Hotel Style:
#24 Family Hotel in Shanghai
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#70 Luxury Hotel in Shanghai
#135 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Shanghai Hongkou Hotel staff and other travellers.
3 questions
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8 months ago

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Questions? Get answers from Sheraton Shanghai Hongkou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the bund”
 of 5 bubbles 451po, 7 Nov 2016 | Read review
“Avoid the hotel if you want service and friendliness on international level!”
 of 5 bubbles peterp946, 19 Sep 2016 | Read review
“high floor, away from Metro line (no park view) - preferably view to Pudong”
 of 5 bubbles kacab1234, 5 Sep 2016 | Read review
“Ask for a room with a view of the Bund!”
 of 5 bubbles 918daled, 25 Jul 2016 | Read review
“Think all rooms are probably great, although we had a room overlooking the old American Quarter, which we found fascinating!”
 of 5 bubbles 325grahamd, 10 Jul 2016 | Read review
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