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Regal Plaza Hotel and Residence

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Regal Plaza Hotel and Residence
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44 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Kherson, Ukraine
Reviewed 1 week ago

Stay 3 nights. Hotel looks quite new, well maintained, room was quite big, well stuffed, unusually arranged but comfy. Few remarks: room aircon was not cooling and meal in the restourante very limited and expensive....Stuff well friendly and helpfull. Location within industrial free trade zone, but thats rather good, as very green area around.

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Helpful?
Thank Vadym P
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Guest, Thank you for choosing Regal Plaza Hotel & Residence and sharing your very detailed and valuable review regarding this stay! We’re glad to know that you are impressed with our spacious clean room and friendly staff service. It is always our pleasure to serve you better while staying with us. We are very so sorry for the inconvenience...

Dusseldorf, Germany
Reviewed 4 weeks ago

The hotel was close to the MRT. The staff was very diligent. Special Mr. Billy the concierge was a great help. the rooms were ok but a little bit old. the manager was also very helpfull. Was a nice trip.

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Helpful?
Thank Theo G
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Theo, Thank you for choosing Regal Plaza and sharing your valuable review regarding this stay. We are very glad to learn that we meet your expectations and pleased with staff services. Nothing ever gives us great pleasure than sharing encouraging comments such as yours with our staff. We are looking forward to welcoming you back to Regal Plaza Hotel...

Cape Town Central, South Africa
Reviewed 30 October 2016

This hotel was part of a package before the start of a cruise. I would not recommend it for tourists as it is too far from downtown Shanghai. At least a 40 minute train ride, the second last stop on line 6. The hotel is surrounded by office blocks and we found 2 small general trade stores selling basics. We...

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Helpful?
Thank leisure_traveller007
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Guest, Thank you for choosing Regal Plaza Hotel & Residence and sharing your valuable review regarding this stay which is the valuable source to improve our service and facilities. We do apologize for our shortcomings of the spa; coffee machine etc. which caused you inconvenience and fail to meet with your expectation. As per the location, there is a...

South Shields, United Kingdom
Reviewed 27 October 2016

This hotel was organised by our travel agent at the end of a cruise from Japan for a three night stay before returning to UK, so didn't know what to expect !!! On arrival at the hotel we were impressed by its overall appearance, our agent had booked us into a Deluxe Studio Room on a room only basis, reception...

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Helpful?
1Thank travellingman2150
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Guest, Thank you for choosing Regal Plaza Hotel & Residence and sharing your very detailed and valuable review regarding this stay! We’re glad to know that you are impressed with our spacious clean room, the breakfast can satisfy your taste and it is always our pleasure to serve you better while staying with us. The Heating central system maintainance...

Pittsburgh
Reviewed 24 September 2016 via mobile

I spent four nights her on a business trip and regretted the choice. The room was dirty, staff are. unhelpful, breakfast is poor. The only virtue is that it is really close to the Metro station. My local colleagues tell me that this used to be a good place but now its main clientele is Chinese coach parties, so everything...

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Helpful?
Thank Pittsburgh_cyclist
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Guest, Thank you for taking time to share your comments with us again since your last stay on March this year. We regret that you had an unpleasant stay here and it would be thankful if you could tell me the details of your experience. I truly believe that your experience is not typical of the style or standard...

Ahmedabad, India
Reviewed 4 August 2016 via mobile

In July I visit Shanghai and stay in regal plaza Hotel staff is good and co optetive But they can not understand eniglish very much And hotel is so far from the city It is in Tred free zone Hotel is very clean room is also very good and room service is nice but they give only 0.500ml water bottle...

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Helpful?
Thank vishal3933
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Vishal, Thank you for choosing Regal Plaza and sharing your valuable review regarding this stay. We are very glad to learn that you are pleased with clean room, staff as well as the room service. We ensure such shortcoming as staff English skill must be improved that we can provide you good experience for your next visit. You can...

Devizes, United Kingdom
Reviewed 13 May 2016

This Hotel was very clean and the staff were very accommodating in every aspect. The Hotel Manager Sammy Lee was brilliant in his help and his english, also a mention for Billy who gave us directions to the circus theater. The food was good and a happy hour in the evenings was appreciated. The only draw back was it was...

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Helpful?
1Thank Peter C
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Peter, Thank you for choosing Regal Plaza and sharing your valuable review regarding this stay. We are very glad to learn that we meet your expectations and pleased with staff services as well as the food. Nothing ever gives me great pleasure than sharing encouraging comments such as yours with our staff. We are looking forward to welcoming you...

Stafford, United Kingdom
Reviewed 13 May 2016

My travel agent booked this hotel, it is a modern building with a lot of space, is light and well ventilated and equipped. We arrived on May 1st ( Public holiday) and stayed 3 nights. The,hotel had all we needed, large well equipped bedroom on 12 floor, bar and 2 restaurants. During our stay the weather was very hot and...

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Helpful?
2Thank Jon S
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Jon, Thank you for choosing Regal Plaza Hotel & Residence and sharing your valuable review regarding this stay! We’re glad to know that you are delighted with comfort of the room and the staff service. I really do apologize for inconveniences caused by our shortcomings of hot water temperature We look forward to welcoming you back to Shanghai when...

Frome, England, United Kingdom
Reviewed 7 May 2016

we had a two night stay at the end of a six week cruise, and it was a excellent end to a wonderful holiday. we were on 20th floor, the room was very comfortable and well appointed. we did have a ventilation problem and were immediately given another room to sleep in while leaving our possessions in the original room,...

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Helpful?
Thank Chris B
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Chris, Thank you for choosing Regal Plaza Hotel & Residence and sharing your valuable review regarding this stay! We’re glad to know that had a nice stay with us and we look forward to welcoming you back to Regal Plaza Hotel & Residence for your next trip in shanghai. You can also contact me directly at rm@regal-plaza.com and I...

Pittsburgh, Pennsylvania
Reviewed 7 April 2016

We arrived and checked in. Walked in to the room and first impression was it was dull, scuffed, desperately in need of a makeover. Stained and torn carpet. Grubby shower. Then we noticed the torn sheets on the bed. Husband went down to complain and while he was away I noticed coffee cup rings or something on the worksurface and...

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Helpful?
1Thank Rona M
RM_Sammy, General Manager at Regal Plaza Hotel and Residence, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments which is our most valuable source to improve our service and facilities. We sincerely apologize for your unpleasant experience caused by our shortcomings. We have brought this matter to our management team for rectification and improvement. Thank you again for sharing your feedback with us. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Ideally located at the Waigaoqiao No.2 Gate of China (Shanghai) Pilot Free Trade Zone, Regal Plaza Hotel & Residence is only 5 minutes walking distance from Metro Line 6 Waigaoqiao Free Trade zone (N) Station, very convenient to major city highways, Lujiazui, Shanghai World Finance Centre, other areas in Pudong and downtown Puxi. The hotel features 282 deluxe guestrooms and suites with 1 to 3 bedroom style and fully equipped kitchen. The 6 multi-functional rooms are appointed with high-speed wireless Internet access, the flexible floor plan and state-of-the-art audio-visual equipment can suit your different occasions with up to 380 guests. The hotel is proud to offer an enticing array of dining options with restaurants that provide fine Cantonese cuisine to international delights. ... more   less 

Additional Information about Regal Plaza Hotel and Residence

Address: No. 77 Fu Te Xi Yi Road, Waigaoqiao Free Trade Zone, Pudong New Area, Shanghai 201 203, China
Region: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range: RM263 - RM512 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Regal Plaza Hotel and Residence 4.5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Travelocity, DerbySoft Ltd Shanghai HQ Supplier Direct, HotelTravel.com, Agoda, Ctrip TA, Hotels.com, Priceline and Booking.com so you can book your Regal Plaza Hotel and Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#73 Spa Hotel in Shanghai
#106 Business Hotel in Shanghai
#169 Luxury Hotel in Shanghai
#194 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Regal Plaza Hotel and Residence staff and other travellers.
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Questions? Get answers from Regal Plaza Hotel and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Either book a suite or if offered upgrade at a reasonable price, say yes.”
 of 5 bubbles travellingman2150, 26 Oct 2016 | Read review
“Smoking and non smoking rooms are available.”
 of 5 bubbles PeterC922, 13 May 2016 | Read review
“We had a corner room which was fine.”
 of 5 bubbles JonS745, 12 May 2016 | Read review
“2001 has views o the city in the distance”
 of 5 bubbles chrisbD5248PR, 6 May 2016 | Read review
“Ask for one that has been recently renovated and hope that "recent" means in the past five years.”
 of 5 bubbles Pittsburgh_cyclist, 20 Mar 2016 | Read review
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