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Shanghai Marriott Hotel Riverside

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#72 of 4,966 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel Riverside
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231 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Province of Barcelona, Spain
Reviewed 3 days ago NEWvia mobile

The hotel is ok. The room big enough. The staff has serious problems to speak and understand English. But the worst, if you have reserved by any online platform, and you're a frequent Marriott client, is that you won't be rewarded by their Elite programme. After this experience l won't be staying at any Marriott hotel again, if l can...

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Helpful?
Thank oscar i
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Oscar I, Thank you for having selected the Shanghai Marriott Hotel Riverside for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the...

A TripAdvisor Member
2 reviews
Reviewed 3 days ago NEWvia mobile

I was pleased with the overall value for money, you get a nice modern style hotel in a good location close to the river. Not in the trendy area, but for business more than ok. I like the breakfast and the lounge. The stuff is well trained, polite and always competent. I want to specifically mention Chloe, she did a...

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Helpful?
Thank A TripAdvisor Member
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for mention the good service you have received from Chloe our Guest Service Manager, rest assured I will pass your message on. My...

Reviewed 6 days ago NEWvia mobile

I feel at home the minute I step into this hotel. The staff here treat you like a family. They greet me from the minute I check in until I m in the room. Dominique from Holland (internship) at the reception even escorted me to the club lounge to brief me where to find an expatriate clinic. Nick, the duty...

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Helpful?
Thank Richard S
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Richard, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for very much for the compliments for Dominique, Nick, Britt, Tracy and June and their good professional service, rest assured I will pass...

Bristol, United Kingdom
Reviewed 1 week ago NEWvia mobile

Been in China on business few times stayed in Beijing, Guangzhou, Chengdu, Hong Kong. But Shanghai Marriott Riverside front desk staff very helpful and professional especially Chloe the guest service manager very excellent and helpful. Would like to say thank you for your support and understanding. Will stay here again if visit this part of the country again.

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Helpful?
Thank Mfsiddiqui
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Mfsiddiqui, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for the compliments for Chloe and her good professional service, rest assured I will pass your message on. My team and I are...

Changsha, China
Reviewed 2 weeks ago

Very friendly staff at the hotel, good service at the booking and all over in the hotel. excellent and helpful guest manager (Miss. Chloe) Great stay, location was excellent, I look to be there again.

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Helpful?
Thank sufarhad
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear sufarhad, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for the kind words for Chloe one of our Guest Service Managers, rest assured I will pass your comment on. My team and...

Shanghai, China
Reviewed 2 weeks ago via mobile

Good view can be seen at lounge and all the staffs have professional service give me very impressive, it feels like stay at home.Especially thanks for Tracy's consideration during whole stay at Marriott Riverside Shanghai.

Review collected in partnership with 单个酒店
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Helpful?
Thank tzoo501
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear tzoo501, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for the kind words for Tracy our Executive Lounge Manager , rest assured I will pass your comment on. My team and I...

Reviewed 2 weeks ago

This hotel is near to the city center and also very convenient to reach mercedes-benz Arena. The hotel offers some nice views. Nice room and bed, I enjoyed the breakfast. Plenty of TWG tea bags in the Lounge, The service level is very impressive.That's greate stay for me.Thanks!

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Helpful?
Thank XU F
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear XU F, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the Shanghai...

Reviewed 3 weeks ago via mobile

Really a nice and relaxing hotel. Had Japanese food with group of suppliers. Staff very friendly and especially Chloe, who give great service with assisting at the booking. If possible ask for corner room. Nice extra day light.

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Helpful?
Thank Marco D
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Marco D, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at the Shanghai...

Shanghai, China
Reviewed 3 weeks ago

It's a place to relax yourself, very nice service and staff. The room is clear. The lounger service abundant food. The professional service from tracy impressed me. The hotel is near metro line 4( aobut 15 mintues on foot)

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1Thank dimotion
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear demotion, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable. Thank you for mention the good service received by Tracy , I will pass your message on. My team and I are at all times...

New York City, New York
Reviewed 4 weeks ago via mobile

This hotel wins on a few fronts but then falls short on a few. It's a new hotel but in a sleepy location/neighborhood. Once you are back, either you are stuck inside or need a cab to enjoy a little bit of the local flavors. The rooms are rather nice (I stayed in a regular and a deluxe) but the...

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Helpful?
Thank BlueSky411
Ashley N, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear BlueSky411, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with the Shanghai Marriott Hotel Riverside was enjoyable in general. I would like to thank you for your kind comment on Tracy our Executive Lounge Manager rest assured I will pass your comments...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Region: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: RM560 - RM1,099 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#71 Luxury Hotel in Shanghai
#74 Business Hotel in Shanghai
#133 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Riverside staff and other travellers.
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Questions? Get answers from Shanghai Marriott Hotel Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quite ,beautiful”
 of 5 bubbles dimotion, 7 Mar 2017 | Read review
“City view was nice but the river view was beautiful. Our room on the city side was cooler than the room facing the river.”
 of 5 bubbles KellBell4155, 10 Dec 2016 | Read review
“River view is essential.”
 of 5 bubbles 484fredr, 7 Dec 2016 | Read review
“If you want a nice view, choose river view.”
 of 5 bubbles 330joannel, 6 Nov 2016 | Read review
“Good hotel for business trip”
 of 5 bubbles fxmag, 26 Oct 2016 | Read review
5 of 5