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This hotel was beautifully appointed and very stylish. My room was large, the bed was comfortable and the bathroom was very nice.
There are two restaurants at the hotel: a Chinese one and a western bistro. My colleague and I attempted to visit the Chinese...More
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 4 February 2017
Dear guest,thanks for sharing your staying experience with us at Crowne Plaza Shanghai Harbour City. Guest comments like yours are paramount for allowing us to focus our attention when guests' feel it is necessary. We have forwarded your review to related operation department. We will...More
Stayed here one night on business, due to proximity to port facility and meetings there. The hotel has a decent lap pool, for which I commend it. The restaurant was fine for the standard fare I ordered. Entertainment options on the TV and the internet...More
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 4 November 2016
Dear distinguished guest, thank you very much for your review of our hotel, your comments are very important to us. We will share your review with our management team and try to make improvements. Look forward to welcoming you back in the near future!
We stayed one night at this hotel. Our room was ok, even though it hasn't been used for quite some time, since the draws were dusty and the balcony was full of spiderwebs. The service in the Bistro and Alps is beyond acceptable. We were...More
Thank Julia H
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 22 September 2016
Dear guest, thank you very much for choosing our hotel and leaving your valuable feedback here. We sincerely apologize for the inconvenience caused by our restaurant colleagues. Our management devote much attention to your feedback and we are investigating that. We will strengthen staff training...More
Stayed here 1 night at the crowne plaza harbour city, big area, good view too.
I was told there are 2 restaurants but one closed at 830 pm since the chef did not show so ate at the 24 hour cafe, ok food.
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 20 September 2016
Dear guest, thank you for your valuable feedback regarding your recent stay in our hotel. We apologize that we have not met your expectation in our service delivery. We will strengthen staff training and we are expecting the next opportunity we may service you in...More
The building and grounds are well kept and nice to walk about. This is a nice place to stay for either an overnight get away or conference. That's mainly because there's not much else to do in Dishui Lake.
As of 8/16 there is still...More
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 1 September 2016
Dear Guests, thanks for choosing Crowne Plaza Shanghai Harbour City. We greatly appreciate you taking the time to leave the comments, your comments are very important to us. We are expecting the next opportunity we may service you in the near future.