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Crowne Plaza Shanghai Harbour City

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#145 of 4,566 Hotels in Shanghai
Certificate of Excellence
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Crowne Plaza Shanghai Harbour City
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114 Reviews from our TripAdvisor Community

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Showing 48: English reviews
London, United Kingdom
Reviewed 15 January 2016

Went for a work event to this hotel. It is a couple of hours journey outside of Shanghai at what looks to be a picturesque (albeit dull) area near a lake. Modern design and rooms comfortable and spacious. But staff can't speak any English at all, seemed to be pretty incompetent and food and wine was disgusting and overpriced. Avoid....

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Helpful?
Thank Rachel W
DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear guest,thanks for sharing your staying experience with us at Crowne Plaza Shanghai Harbour City.. Guest comments like yours are paramount for allowing us to focus our attention when guests' feel it is necessary. We have forwarded your review to related operation department. Looking forward to welcome you back in the near future!

Shanghai, China
Reviewed 4 January 2016 via mobile

I was here to shoot the first sunrise of the year and this area has not provided a lot of options and a familiar brand name Crowned Plaza kicked in. Hence, I booked this location. Check in was fast, rooms are clean, parking lots are good as well. The location is a five minute drive away from the coast line...

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Helpful?
Thank eywchan
DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear guest,thanks for choosing Crowne Plaza Shanghai Harbour City, We are delighted to know that you enjoy our room, food and service. We will share your encouraging review with our service team. Look forward to welcoming you back in the near future!

Amsterdam, The Netherlands
Reviewed 6 November 2015

I've been in this hotel for business. The hotel is very good for conferences as it offers very luxurious stay. However, it is very far from the city center, and of course I wanted to visit Shanghai center. It takes about 1 hour from the hotel to the center. Moreover, it is hard to find a taxi that will take...

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Helpful?
Thank Prigurt
DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour City, responded to this review

^_^Dear Guests, thanks for choosing Crowne Plaza Shanghai Harbour City. We greatly appreciate you taking the time to leave the comments, your comments are very important to us. Metro line 16 has been put into operation, hotel also has free shuttle bus to the subway. We are expecting the next opportunity we may service you in the near future.

Reviewed 6 October 2015 via mobile

Great hotel for a weekend away from the city, without actually leaving the city! Puts the Le Meridien Sheshan in peril. Only thing is that while it is a western hotel it is very Chinese and there is not a single channel apart from CCTV something in English on the TV, but rooms are big, most have a nice balcony...

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Helpful?
Thank E52
DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear guest,thanks for choosing Crowne Plaza Shanghai Harbour City, We are delighted to know that you enjoy our room and breakfast. We will share your encouraging review with our service team. Look forward to welcoming you back in the near future!

Shanghai, China
Reviewed 5 October 2015

The Crowne Plaza Shanghai Harbour City is a beautiful hotel on a tiny island on Dishui Lake in the south of Shanghai's Pudong. It is about an hour from Shanghai's city center. The hotel is located at the end of metro line 16 and about a 40 min walk from there, if you cannot catch a taxi. The hotel is...

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Helpful?
Thank sunshine-for-four
DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Guest,thanks for sharing your experience with us at Crowne Plaza Harbour City. Guest comment like yours are paramount for allowing us to focus our attention where guests' feel it is necessary. Rest assured that your comments about waiting long time for meal issue have been documented and will certainly be looked into. We hope this would not deter you...

Newcastle upon Tyne, England, United Kingdom
Reviewed 3 October 2015

I loved this hotel. It wasn't perfect but the rooms are clean, luxurious and comfortable. The day bed on the balcony is the best bit. It was hot while I was staying and I slept outside 1 night. Lovely listening to the sound of the lake in my sleep. Service in the restaurants is very, very slow. Meals arrive one...

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1Thank Joanna E
DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear guest,thanks for sharing your staying experience with us at Crowne Plaza Shanghai Harbour City.. Guest comments like yours are paramount for allowing us to focus our attention when guests' feel it is necessary. We have forwarded your review to related operation department. Looking forward to welcome you back in the near future!

London, United Kingdom
Reviewed 14 September 2015

I liked the location, next to a big lake and the breakfast buffet is good. I have a big breakfast. Very friendly staff, always helpful. Rooms were comfortable and quite spacious.It should be a great weekend.

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Thank zhao y
Shanghai, China
Reviewed 5 September 2015 via mobile

I live in Shanghai and decided to spend a different weekend with my husband and kids. Indeed you can have fun in this beautiful hotel: decoration in awesome, my room was huge and very well decorated (executive suite), pool is nice and surroundings are very beautiful. What I liked: Room: my 70m2 room was absolutely stunning and comfortable. There was...

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Thank akiakola
DSHCP, General Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Akiakola, Thank you for choosing to stay at Crowne Plaza Shanghai Harbour City and your valuable time in giving us such great comments. It is our honor to know that you have enjoyed your stay in our spacious rooms and the pool, and we greatly appreciate your generosity of sharing your ideas to assist us in further improving the...

Doncaster, United Kingdom
Reviewed 2 September 2015

I have stayed here for over two months since April, on business and can honestly say that I have been treated very well by all the staff. The rooms are lovely the food is varied and the little extras added from my second stay onwards were a nice touch. English channels on the TV, a bottle of wine in the...

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Thank Kirsty-AnneBissell
Shanghai, China
Reviewed 12 August 2015

-pools are closed between 12-15:00 :o i cant believe it.. we missed the best time for sun tan -restaurant is bad, service is very slow -breakfast is very chinese,food is not fresh, almost expired , even there was no cups for tea, we waited 5 min for the cup -staff is rude -rooms are very small -very expensive regarding hotel...

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Thank ufuk v
DSHCP, General Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Ufukv, Thank you for your review of your recent stay at Crowne Plaza Shanghai Harbour City. We apologize for the inconvenience that has caused you during your stay. Your valuable comments have been looked into and we have adjusted the outdoor swimming pool operating time from 9am to 7pm during summer time. We will also conduct regular check on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As the first and the only island hotel in Shanghai, Crowne Plaza Shanghai Harbour City is sitting on the South Island of the scenic Dishui Lake, Harbour City, Pudong, Shanghai. Designed by ATKINS, which is the design house for the famous BurjAl-Arab, Crowne Plaza Shanghai Harbour City is stylish and elegant, looking just like a flower blooming in the water. The hotel presents 330 luxurious and contemporary designed guest rooms most of which are with balcony that offers a graceful view of Dishui Lake. Besides, you can choose our Crowne Plaza Club located in Area C which features a series of rooms and suites with prestigious amenities and butler services. Here, you can take a culinary adventure at any of our restaurants or be served in-room. Café Bistro offers all day dining of international cuisine. You could enjoy the best of Eastern and Western tastes delivered from our unique open kitchen. No matter if you choose to dine indoors or al fresco, Café Bistro will be a great place to meet up with friends and business partners. Chinese Dragon Restaurant serves an exquisite selection of Cantonese delicacies, Sichuan cuisine and Shanghainese specialties. Sitting by the beautiful Dishui Lake, the restaurant has spacious main hall and 8 luxurious private rooms for more intimate dining. Alps Haus is a cozy beerhouse where you can try our very special house-brew beer to leave a busy day behind. Together with a wide selection of fine wines and signature cocktails, the bar is definitely the ideal venue for your sunset hour drinks and evening soirees. Meanwhile, Crowne Plaza Shanghai Harbour City has a comprehensive range of meeting and event facilities, including a 1050 sqm pillar-free grand ballroom and 9 separate inspiriting function rooms each providing modern audio-visual systems, portable stage, broadband internet access and LCD projectors. Whether we are planning a wedding, a business conference or a board meeting, our Crowne Meeting Team is ready to serve as your dedicated meetings specialist, providing a convenient single-point-of-contact to handle all your event requirements. An array of leisure facilities and services is available to help make your stay with us more enjoyable. You could lounge in indoor and outdoor swimming pools, unwind in soothing SPA or hit a gym in our state-of-the-art fitness center. Apart from the hotel interior which is built to meet with the most challenging business and meeting requirements, the exterior of the hotel has been designed to provide a tranquil retreat from the cacophony of urban life. 50,000 square meters of green fields and wonderful lakeside terraces will definitely leave you relaxed and recharged for the next working day. ... more   less 

Additional Information about Crowne Plaza Shanghai Harbour City

Address: No.1 Nandao Road, Harbour City, Pudong New Area, Shanghai 201306, China
Region: China > Shanghai Region > Shanghai
Price Range: RM502 - RM707 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai Harbour City 4.5*
Number of rooms: 330
Reservation Options:
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Hotel Style:
#71 Business Hotel in Shanghai
#125 Best Value Hotel in Shanghai
#126 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Shanghai Harbour City staff and other travellers.
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Newcastle upon Tyne, England, United Kingdom

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Questions? Get answers from Crowne Plaza Shanghai Harbour City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a lake view.”
 of 5 bubbles DrStoat, 31 Oct 2016 | Read review
“Further out on on of the "points" is better view”
 of 5 bubbles Billy_Whimwa, 30 Aug 2016 | Read review
“Rooms on the last floor have nicer view. Balcony is a must”
 of 5 bubbles Make2, 11 Mar 2016 | Read review
“Insist on a lake view room. They are not over looked and are quieter.”
 of 5 bubbles joannae234, 3 Oct 2015 | Read review
“Zone C & zone D is better”
 of 5 bubbles 995zhaoy, 14 Sep 2015 | Read review
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